I normally don’t do any reviews but has I was eating, an older gentleman came in for his online order. Not sure why the person behind the counter yelled multiple times that the sandwich was on the rack. The gentleman clearly was hard of hearing or possibly deaf. Instead of going the extra step to either walk over and grab the sandwich or walk around the counter and direct him to the stand, they yelled “hello?” “Ok…”. Has I was about to help, a police officer who was eating, directed him over. Just simple customer service was needed.
Bill Payne
Extremely helpful and food is very good
Atmosphere: 5
Food: 5
Service: 5
Domanique Norris
Very casual experience, great customer service and props to the new staff for being urgent and clean!
Atmosphere: 5
Food: 5
Service: 5
V Es
I arrived right at 9:00 AM — when the store is clearly listed as open — and the doors were still locked. I could see the employee behind the counter, clearly inside and getting ready, but he made no effort to open the door or acknowledge customers waiting outside.
I understand morning prep happens, but if you’re not actually ready to serve food at 9:00, don’t advertise that as your open time. People have jobs and schedules too. Not cool.
Atmosphere: 4
Food: 5
Service: 1
Nicole Breeden
Tried going through drive through to order no one answered so I pulled around to the window to have the cashier pointing telling me to come in, I have my newborn in the car which is why the drive thru was chosen. He refused to take 10 steps to the window to properly communicate and then throws his hands down with an attitude and walks away. Terrible service.
Atmosphere: 1
Service: 1
Joseph Jones
This store has gone through alot , from staff and management changes, it at one time was borderline line down for such a new store, rude employees and lazy management. Went in there today and the store is really clean, service was fast, and employees smiling and happy to serve. Food was fresh, atmosphere is ok, just store is small. Definitely 1000 percent improvement with new management, and employees who care, Definitely will make the stop for my sandwiches.
Atmosphere: 3
Food: 4
Service: 5
tijah johnson
If I give lower than 1 star I would . Me and my husband stopped her for a bite to took 15+ minutes to make 1 sandwich. Then my husband asked to use the restroom and they refused him one guy said yes the other said no just completely ridiculous and very poor services needs to be shut down .
Makenzie Koon
Wouldn’t recommend anyone to waste there time going here. They are always out of bread!
Beth Byler
The good: our sandwiches were good as usual. However, the lady who waited on us (I think it was the manager or the person in charge) was not friendly and seemed to be in a snit. They weren’t accepting the Subway coupons. They didn’t have American cheese, really? The drink case was completely empty. The cookie case was completely empty. The atmosphere wasn’t comfortable as the two employees were discussing company issues. Just not a great experience.
Cheryl Stowe
Online order usually messed up. Some veggies are rotten. They never answer the phone.
I have an allergy and the employees were fantastic helping to make sure I didn't get cross contamination.
Jman405
New building, same terrible workers. Ordering feels like a burden to the employees. Bread and cookies are rarely fresh.
Madison Stone
No coupons allowed here!! Whoever owns the franchise is sooooo off-kilter (and, quite frankly, rather daft) for not allowing coupons at this location. That's a wonderful way to lose business. I don't have anything bad to say about the workers or food, but will not be returning because of that--it's way too overpriced without the coupons.
Carolin Baxter
Beautiful restaurant
Britney Beam
I have been there 3 times. The employees are ALL very manic. Very high on something. Forget about what you said 15 seconds after you asked. Seems like you walked into a nut house. Never going back to that place. Craziest thing I ever walked into.
I normally don’t do any reviews but has I was eating, an older gentleman came in for his online order. Not sure why the person behind the counter yelled multiple times that the sandwich was on the rack. The gentleman clearly was hard of hearing or possibly deaf. Instead of going the extra step to either walk over and grab the sandwich or walk around the counter and direct him to the stand, they yelled “hello?” “Ok…”. Has I was about to help, a police officer who was eating, directed him over. Just simple customer service was needed.
Extremely helpful and food is very good
Atmosphere: 5
Food: 5
Service: 5
Very casual experience, great customer service and props to the new staff for being urgent and clean!
Atmosphere: 5
Food: 5
Service: 5
I arrived right at 9:00 AM — when the store is clearly listed as open — and the doors were still locked. I could see the employee behind the counter, clearly inside and getting ready, but he made no effort to open the door or acknowledge customers waiting outside.
I understand morning prep happens, but if you’re not actually ready to serve food at 9:00, don’t advertise that as your open time. People have jobs and schedules too. Not cool.
Atmosphere: 4
Food: 5
Service: 1
Tried going through drive through to order no one answered so I pulled around to the window to have the cashier pointing telling me to come in, I have my newborn in the car which is why the drive thru was chosen. He refused to take 10 steps to the window to properly communicate and then throws his hands down with an attitude and walks away. Terrible service.
Atmosphere: 1
Service: 1
This store has gone through alot , from staff and management changes, it at one time was borderline line down for such a new store, rude employees and lazy management. Went in there today and the store is really clean, service was fast, and employees smiling and happy to serve. Food was fresh, atmosphere is ok, just store is small. Definitely 1000 percent improvement with new management, and employees who care, Definitely will make the stop for my sandwiches.
Atmosphere: 3
Food: 4
Service: 5
If I give lower than 1 star I would . Me and my husband stopped her for a bite to took 15+ minutes to make 1 sandwich. Then my husband asked to use the restroom and they refused him one guy said yes the other said no just completely ridiculous and very poor services needs to be shut down .
Wouldn’t recommend anyone to waste there time going here. They are always out of bread!
The good: our sandwiches were good as usual. However, the lady who waited on us (I think it was the manager or the person in charge) was not friendly and seemed to be in a snit. They weren’t accepting the Subway coupons. They didn’t have American cheese, really? The drink case was completely empty. The cookie case was completely empty. The atmosphere wasn’t comfortable as the two employees were discussing company issues. Just not a great experience.
Online order usually messed up. Some veggies are rotten. They never answer the phone.
Restaurantji Recommends
I have an allergy and the employees were fantastic helping to make sure I didn't get cross contamination.
New building, same terrible workers. Ordering feels like a burden to the employees. Bread and cookies are rarely fresh.
No coupons allowed here!! Whoever owns the franchise is sooooo off-kilter (and, quite frankly, rather daft) for not allowing coupons at this location. That's a wonderful way to lose business. I don't have anything bad to say about the workers or food, but will not be returning because of that--it's way too overpriced without the coupons.
Beautiful restaurant
I have been there 3 times. The employees are ALL very manic. Very high on something. Forget about what you said 15 seconds after you asked. Seems like you walked into a nut house. Never going back to that place. Craziest thing I ever walked into.
Atmosphere: 1
Food: 2
Service: 1
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