Only one employee her name is Bailey very kind and professional even though she was working solo she was amazing with her service my group was 12 people would definitely wait again for her to make our group our meals again
Atmosphere: 5
Food: 5
Service: 5
Maria Hetherington
Went through the drive-through. No answer at the ordering menu so we pulled up to the window. Sat there for 5 minutes. No one came, even though one kid saw us sitting there. Called and no answer. Just a little annoying and overall disappointed with customer service these days.
Gail Harley
Drive up window, employee was conversing qith friend at window until he looked out and saw us behind the truck, truck drove off and we pulled up and the employee completely ignored us. We left after waiting 10 mins. Will never go back there again. Service sucks. Never got to order so dont know about the food, but I can only imagine. 6/5/24 around 19:00
Service: 1
Mia Hollows
Lady working was not very good at her job. She got a phone call in the middle of our order. Disappointing overall. Store was not very clean
Atmosphere: 1
Food: 3
Service: 1
Vicki Mayes
Whats the point in advertising Coupons if you dont accept them........Last 3 times I was told that " the coupon machine isnt working" when I went to pick up my order.....Seriously ?? SO you end up paying the full price......How hard is if to ring up a coupon and then add the tax....does it really take a "machine " to do that...or could they simply use a paper and pen or perhaps calculator.?? Wont be going back until the "coupon machine " is fixed...
Atmosphere: 2
Food: 4
Service: 2
Longhorn Alumni
Great subway with an even better manager. Usually meets me with a smile and makes a really good sandwich. Great place!
Atmosphere: 3
Food: 5
Service: 5
James Jackson
Stale bread and a roach on the ground.....noticed this after I ate.
Atmosphere: 1
Food: 1
Service: 3
Tina Snyder
Okay so this is the 3rd time I've ordered online and it says ready, then still a 30 to 45 min wait when arrive. Last time we had an appointment and just had to leave after waiting 45 min, when it said ready online! I called for a week straight to either get a refund or sandwiches, but never ever got to talk to a manager, left my number never got a call back. So I ordered again a few weeks later and sandwich was completely wrong! Tried to call...no answer. Tonight I ordered the last time ever and online it said ready, 36 min wait finally got it. I paid for double meat didn’t get it, paid for bacon didn’t et it, and no cheese! Tried to call the number it goes to a fax machine! Do better!!!
Atmosphere: 1
Food: 1
Service: 1
Meredith Boatwright
Stopped by to get something to eat for lunch today.. traveling back to Jackson, Tennessee... nice and helpful employees... Mama got a Veggie sandwich Kids Meal without a beverage. My middle sister got a half inch sub( warm) with chips & I got a 6 inch Flatbread Sub with Turkey, Provolone Cheese and a little drizzle of Honey Mustard. I got a bag of Cheetos Crunchy. My sister and I already had a beverage.Everything was absolutely delicious and I definitely want to return for another visit ( if at all possible!) Keep up the good work!Meredith BoatwrightKnoxville, TennesseeToday's date is 03-10-24Sunday afternoon.
Food was fine, staff very nice, premises though is a dump. Floors and counter tops looked like they had not been cleaned in ages. Every trash can was full to the brim. Wallpaper and trim was falling off the wall .
Atmosphere: 1
Food: 3
Service: 4
Ashley Bryant
The employees really show their art work in the sandwich builds, definitely friendly and helpful! Will return to this subway frequently!
Parking: The parking lot needs to be a little bit bigger
Kid-friendliness: Always welcoming and I never have to worry if my kid running around in the lobby is a bother
Wheelchair accessibility: Great smooth ramp, table is right by the day for easy access in and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Angie Halverson
Service is good, just slow. They are very precise on the placement of the food.
Atmosphere: 5
Food: 5
Service: 4
Raven Silva
Ashley is the best sandwich maker and manger! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
John Wilson
If I could give zero stars I would the employee was extremely RUDE AND VULGAR TOWARDS A TRUCK DRIVER who supplies us and you wonder why they get upset I will NEVER EVER EAT HERE
Manager Service 0/10
Atmosphere: 1
Food: 3
Service: 1
Only one employee her name is Bailey very kind and professional even though she was working solo she was amazing with her service my group was 12 people would definitely wait again for her to make our group our meals again
Atmosphere: 5
Food: 5
Service: 5
Went through the drive-through. No answer at the ordering menu so we pulled up to the window. Sat there for 5 minutes. No one came, even though one kid saw us sitting there. Called and no answer. Just a little annoying and overall disappointed with customer service these days.
Drive up window, employee was conversing qith friend at window until he looked out and saw us behind the truck, truck drove off and we pulled up and the employee completely ignored us. We left after waiting 10 mins. Will never go back there again. Service sucks. Never got to order so dont know about the food, but I can only imagine. 6/5/24 around 19:00
Service: 1
Lady working was not very good at her job. She got a phone call in the middle of our order. Disappointing overall. Store was not very clean
Atmosphere: 1
Food: 3
Service: 1
Whats the point in advertising Coupons if you dont accept them........Last 3 times I was told that " the coupon machine isnt working" when I went to pick up my order.....Seriously ?? SO you end up paying the full price......How hard is if to ring up a coupon and then add the tax....does it really take a "machine " to do that...or could they simply use a paper and pen or perhaps calculator.?? Wont be going back until the "coupon machine " is fixed...
Atmosphere: 2
Food: 4
Service: 2
Great subway with an even better manager. Usually meets me with a smile and makes a really good sandwich. Great place!
Atmosphere: 3
Food: 5
Service: 5
Stale bread and a roach on the ground.....noticed this after I ate.
Atmosphere: 1
Food: 1
Service: 3
Okay so this is the 3rd time I've ordered online and it says ready, then still a 30 to 45 min wait when arrive. Last time we had an appointment and just had to leave after waiting 45 min, when it said ready online! I called for a week straight to either get a refund or sandwiches, but never ever got to talk to a manager, left my number never got a call back. So I ordered again a few weeks later and sandwich was completely wrong! Tried to call...no answer. Tonight I ordered the last time ever and online it said ready, 36 min wait finally got it. I paid for double meat didn’t get it, paid for bacon didn’t et it, and no cheese! Tried to call the number it goes to a fax machine! Do better!!!
Atmosphere: 1
Food: 1
Service: 1
Stopped by to get something to eat for lunch today.. traveling back to Jackson, Tennessee... nice and helpful employees... Mama got a Veggie sandwich Kids Meal without a beverage. My middle sister got a half inch sub( warm) with chips & I got a 6 inch Flatbread Sub with Turkey, Provolone Cheese and a little drizzle of Honey Mustard. I got a bag of Cheetos Crunchy. My sister and I already had a beverage.Everything was absolutely delicious and I definitely want to return for another visit ( if at all possible!) Keep up the good work!Meredith BoatwrightKnoxville, TennesseeToday's date is 03-10-24Sunday afternoon.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was fine, staff very nice, premises though is a dump. Floors and counter tops looked like they had not been cleaned in ages. Every trash can was full to the brim. Wallpaper and trim was falling off the wall .
Atmosphere: 1
Food: 3
Service: 4
The employees really show their art work in the sandwich builds, definitely friendly and helpful! Will return to this subway frequently!
Parking: The parking lot needs to be a little bit bigger
Kid-friendliness: Always welcoming and I never have to worry if my kid running around in the lobby is a bother
Wheelchair accessibility: Great smooth ramp, table is right by the day for easy access in and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Service is good, just slow. They are very precise on the placement of the food.
Atmosphere: 5
Food: 5
Service: 4
Ashley is the best sandwich maker and manger! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars I would the employee was extremely RUDE AND VULGAR TOWARDS A TRUCK DRIVER who supplies us and you wonder why they get upset I will NEVER EVER EAT HERE
Atmosphere: 1
Food: 1
Service: 1
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