Ronnie is a great server! Sooo enthusiastic and attentive.
Atmosphere: 5
Food: 5
Service: 5
Remi Schilling
Good pizza, and wings
Food: 4
Service: 5
Cara Strong
This place was okay, the pizza was really good, but the guy that brought it took our appetizer before we were finished, but the manager did remove that from the bill, so overall, we'd go back.
Atmosphere: 3
Food: 3
Service: 3
Joshua Blake
Ronnie was a fantastic server with a great personality. Kept my family laughing during the course of our meal and he was very attentive to not only our table but other tables around us. 10/10.
Atmosphere: 5
Food: 5
Service: 5
Devin Jackson
Took some out of town friends and they accommodated a large group of us for lunch. From the fried mushrooms and mozzarella sticks to the pizza and M&C, all was wonderful and the staff handled everything great.
Atmosphere: 4
Food: 5
Service: 5
Jon Jae Shanks
The pizza was great and I really appreciated the waiter checking on our table guzzling down water and soda. Get the Pollinator!
Atmosphere: 5
Food: 5
Service: 5
Johnnie Siler
My crew told me it was great! I don't eat pizza! but if these harsh critics say it's good. It must be!.
Atmosphere: 5
Food: 5
Service: 5
April Lucas
The atmosphere was fantastic, the staff was on it. They accidentally put mushrooms on my pizza (I am severely allergic) I ordered a custom 10”. but fixed it super quick by making me a new pizza fresh from the oven, and pretty quick..
Atmosphere: 5
Food: 5
Service: 5
Kayla Martin
Disappointing Birthday Experience at Hideaway
I wanted to share a very disappointing experience we had while celebrating a birthday dinner at your location.
From the start, things felt off — we were served champagne glasses that were visibly dirty, which was already unsettling. Then, we noticed one of your servers, Molly, being noticeably rude and dismissive toward our waiter, who was actually the most polite and professional person we encountered all night.
After a concern was addressed with the manager initially, we moved on — only to later witness Molly drop our pizza and then roll her eyes when we asked for additional sauce. She passed the message to our server but did so with clear attitude and then walked off.
At that point, I asked to speak with the manager again. When she returned, she brought a slice of pie for the birthday person but never once offered an apology. As someone who has worked in customer service for years, I expressed my concerns directly and calmly. Her response? That apologizing would be “fake” and that she’d prefer to review the cameras before doing so.
Frankly, the entire attitude from some of your staff — combined with dirty glassware and multiple moments of rudeness — made what should’ve been a celebratory evening very disappointing. I understand that mistakes happen, but the lack of accountability or basic courtesy is what truly ruined the experience.
I’m sorry if any frustration came through during my time there, but to be treated like our concerns didn’t matter was unacceptable. I won’t be returning to this location, and I hope this feedback is taken seriously to ensure better experiences for guests. Also pretty sure she called the police.
Great experience all around! Food was great. The server was nice and attentive and the place looks great. Plenty of TVs to watch as well. ESPN had a air guitar contest on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza at the Hideaway
Guthrie Crull
Went here with family and was not disappointed. We are lifelong hideaway enthusiasts. Everything tasted good, the fried mushrooms are a personal favorite of mine (dipped in red marinara sauce).
Atmosphere: 4
Food: 5
Service: 5
Michele Brown
Ordered to go. Apparently my order was made wrong but didn't have to experience disappointment because the manager noticed and came out to tell me already spotted the mistake and it was in the oven. Very awesome of her. A+ SERVICE. Pizza is always great!
Food is always exceptional. Substitutions are never a problem. Interesting decor and lots of TV'S. Service has always been very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperonipalooza Pizza, Paradise Pie, Garlic Knots, Junior Fried Mushrooms, Big Country, Pepperonipalooza, Fried Ravioli, The Boz, Garlic Bread, Fried Pickles, Pepperoni Jalapenos Pizza
Ronnie is a great server! Sooo enthusiastic and attentive.
Atmosphere: 5
Food: 5
Service: 5
Good pizza, and wings
Food: 4
Service: 5
This place was okay, the pizza was really good, but the guy that brought it took our appetizer before we were finished, but the manager did remove that from the bill, so overall, we'd go back.
Atmosphere: 3
Food: 3
Service: 3
Ronnie was a fantastic server with a great personality. Kept my family laughing during the course of our meal and he was very attentive to not only our table but other tables around us. 10/10.
Atmosphere: 5
Food: 5
Service: 5
Took some out of town friends and they accommodated a large group of us for lunch. From the fried mushrooms and mozzarella sticks to the pizza and M&C, all was wonderful and the staff handled everything great.
Atmosphere: 4
Food: 5
Service: 5
The pizza was great and I really appreciated the waiter checking on our table guzzling down water and soda. Get the Pollinator!
Atmosphere: 5
Food: 5
Service: 5
My crew told me it was great! I don't eat pizza! but if these harsh critics say it's good. It must be!.
Atmosphere: 5
Food: 5
Service: 5
The atmosphere was fantastic, the staff was on it. They accidentally put mushrooms on my pizza (I am severely allergic) I ordered a custom 10”. but fixed it super quick by making me a new pizza fresh from the oven, and pretty quick..
Atmosphere: 5
Food: 5
Service: 5
Disappointing Birthday Experience at Hideaway
I wanted to share a very disappointing experience we had while celebrating a birthday dinner at your location.
From the start, things felt off — we were served champagne glasses that were visibly dirty, which was already unsettling. Then, we noticed one of your servers, Molly, being noticeably rude and dismissive toward our waiter, who was actually the most polite and professional person we encountered all night.
After a concern was addressed with the manager initially, we moved on — only to later witness Molly drop our pizza and then roll her eyes when we asked for additional sauce. She passed the message to our server but did so with clear attitude and then walked off.
At that point, I asked to speak with the manager again. When she returned, she brought a slice of pie for the birthday person but never once offered an apology. As someone who has worked in customer service for years, I expressed my concerns directly and calmly. Her response? That apologizing would be “fake” and that she’d prefer to review the cameras before doing so.
Frankly, the entire attitude from some of your staff — combined with dirty glassware and multiple moments of rudeness — made what should’ve been a celebratory evening very disappointing. I understand that mistakes happen, but the lack of accountability or basic courtesy is what truly ruined the experience.
I’m sorry if any frustration came through during my time there, but to be treated like our concerns didn’t matter was unacceptable. I won’t be returning to this location, and I hope this feedback is taken seriously to ensure better experiences for guests. Also pretty sure she called the police.
Restaurantji Recommends
Very friendly and great pizza
Atmosphere: 5
Food: 5
Service: 5
Our server Alexa was super nice!! We always get the pepperoni palooza with hand tossed crust and it’s so gooooood!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperonipalooza Pizza, Pepperonipalooza
Great experience all around! Food was great. The server was nice and attentive and the place looks great. Plenty of TVs to watch as well. ESPN had a air guitar contest on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza at the Hideaway
Went here with family and was not disappointed. We are lifelong hideaway enthusiasts. Everything tasted good, the fried mushrooms are a personal favorite of mine (dipped in red marinara sauce).
Atmosphere: 4
Food: 5
Service: 5
Ordered to go. Apparently my order was made wrong but didn't have to experience disappointment because the manager noticed and came out to tell me already spotted the mistake and it was in the oven. Very awesome of her. A+ SERVICE. Pizza is always great!
Atmosphere: 5
Food: 5
Service: 5
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