I ordered a large hot latte through the app, on 3/11, when I got to the window I was handed a medium iced drink. When I told them that wasn’t my order, they came back and said they didn’t have large but could do a small and a medium. I asked for a refund and was told the refund would process within the week. It’s been almost 2 weeks and no refund. They had poor service and also kept my money without giving me a drink.
Service: 1
Dylan
Worst location they have overcharging for caramel prices just not adding up snotty attitudes and failed to mention they were out of whipped cream before taking my card and charging me
Kristin Exum
I have been a loyal customer since this place opened. I have come everyday for 2 years. It used to be so friendly and such. Since y’all let go that lady manager go, it went down hill. Multiple occasions I’ve come at night and they close the blenders down so early. It’s frustrating because I work nights and I haven’t been able to get my drink. I’ve come at 8:30 and the open sign is already turned off. I also get the feeling that some (not all) of the new night crew has a chip on their shoulders and gets frustrated when I order a blended drink. I get nervous ordering because I don’t need the attitude before I go into work. I think you have lost a super loyal customer and it’s very disappointing.
Service: 1
Shylee Ki Reiss
I ordered a 3 pack of donuts and they were hard as a rock and when I said something they just told me there was nothing they could do about it. I’ve come to expect better service than this from them and I’m a little disappointed that I didn’t receive that at this location. I’ll definitely be sticking to my usual location from now on.
lee roberson
I love scooters, the peach smoothie is my favorite, and I now love the maple waffle sandwich, but I think that it’s very unsanitary for them to be preparing the food with gloves on, that should be mandatory.
Atmosphere: 4
Food: 4
Service: 4
Gayla McCoy
I was surprised to learn. They had a 10.5% increase in their prices on 10/1. I am unhappy about this because I am a senior on a fixed income. I won't be going as often because of the price increase. And I'm very sad about that.
Atmosphere: 4
Food: 3
Service: 5
Michael Coombs
The maple waffle sandwich is excellent. I’ve been to this place like a million times and, while the service is always great, Elizabeth really stands out! Very friendly, I always leave with a smile ?
Atmosphere: 5
Food: 5
Service: 5
Ernie Billingsley
Great product and always friendly and
Atmosphere: 5
Food: 5
Service: 5
Dani Dunn
Great place for a coffee. The blended Caramelicious coffee is Amazing!! Bacon ? sandwich ? is awesome as well. Has Gouda cheese melted on it!
Atmosphere: 5
Food: 5
Service: 5
Danielle Dunn
Great place for a coffee. The blended Caramelicious coffee is Amazing!! Bacon ? sandwich ? is awesome as well. Has Gouda cheese melted on it!
It was our 1st time there... very good experience with the service & good drinks n food too- will definitely be going back✅?❗
Lanie Hux
Treating myself to a Butterscotch Caramel Frappuccino and was abruptly saddened to see my whipped cream and Caramel were a miss! Taste good, but underwhelming. ?
Victoria N
Scooters is my go-to coffee place! They never disappoint ☺️ The staff are always so sweet and comfortable to chat with! Service is so fast and the maple waffle sandwich is AMAZING ❤️❤️❤️
Anthony
Most the staff is very pleasant, always have a smile, tasty drinks and they spoil my kids and dogs ! Very polite and fast service will be returning daily!
Cygnus
This morning i went to this location, and twice they got my coffee wrong. I asked for the Iced Mocha Espresso with Extra shot which i get every morning since they opened. Please do better at following instructions!
I ordered a large hot latte through the app, on 3/11, when I got to the window I was handed a medium iced drink. When I told them that wasn’t my order, they came back and said they didn’t have large but could do a small and a medium. I asked for a refund and was told the refund would process within the week. It’s been almost 2 weeks and no refund. They had poor service and also kept my money without giving me a drink.
Service: 1
Worst location they have overcharging for caramel prices just not adding up snotty attitudes and failed to mention they were out of whipped cream before taking my card and charging me
I have been a loyal customer since this place opened. I have come everyday for 2 years. It used to be so friendly and such. Since y’all let go that lady manager go, it went down hill. Multiple occasions I’ve come at night and they close the blenders down so early. It’s frustrating because I work nights and I haven’t been able to get my drink. I’ve come at 8:30 and the open sign is already turned off. I also get the feeling that some (not all) of the new night crew has a chip on their shoulders and gets frustrated when I order a blended drink. I get nervous ordering because I don’t need the attitude before I go into work. I think you have lost a super loyal customer and it’s very disappointing.
Service: 1
I ordered a 3 pack of donuts and they were hard as a rock and when I said something they just told me there was nothing they could do about it. I’ve come to expect better service than this from them and I’m a little disappointed that I didn’t receive that at this location. I’ll definitely be sticking to my usual location from now on.
I love scooters, the peach smoothie is my favorite, and I now love the maple waffle sandwich, but I think that it’s very unsanitary for them to be preparing the food with gloves on, that should be mandatory.
Atmosphere: 4
Food: 4
Service: 4
I was surprised to learn. They had a 10.5% increase in their prices on 10/1. I am unhappy about this because I am a senior on a fixed income. I won't be going as often because of the price increase. And I'm very sad about that.
Atmosphere: 4
Food: 3
Service: 5
The maple waffle sandwich is excellent. I’ve been to this place like a million times and, while the service is always great, Elizabeth really stands out! Very friendly, I always leave with a smile ?
Atmosphere: 5
Food: 5
Service: 5
Great product and always friendly and
Atmosphere: 5
Food: 5
Service: 5
Great place for a coffee. The blended Caramelicious coffee is Amazing!! Bacon ? sandwich ? is awesome as well. Has Gouda cheese melted on it!
Atmosphere: 5
Food: 5
Service: 5
Great place for a coffee. The blended Caramelicious coffee is Amazing!! Bacon ? sandwich ? is awesome as well. Has Gouda cheese melted on it!
Restaurantji Recommends
It was our 1st time there... very good experience with the service & good drinks n food too- will definitely be going back✅?❗
Treating myself to a Butterscotch Caramel Frappuccino and was abruptly saddened to see my whipped cream and Caramel were a miss! Taste good, but underwhelming. ?
Scooters is my go-to coffee place! They never disappoint ☺️ The staff are always so sweet and comfortable to chat with! Service is so fast and the maple waffle sandwich is AMAZING ❤️❤️❤️
Most the staff is very pleasant, always have a smile, tasty drinks and they spoil my kids and dogs ! Very polite and fast service will be returning daily!
This morning i went to this location, and twice they got my coffee wrong. I asked for the Iced Mocha Espresso with Extra shot which i get every morning since they opened. Please do better at following instructions!