If I could give 0 stars I would. Brought my family of 4 here, and when we walked in it took a while to get seated even though they weren’t very busy. After being seated we sat and waited a while without anyone coming to the table for service while watching the servers chatting amongst themselves; there were servers walking by, but no one said anything. We decided to leave because we were hungry. It sucks because we love hooters and have been to many locations across the US, but for some reason this particular location nearest to our home is just so bad it makes it hard to even want to go anymore.
Service: 1
Sherry Watson
Normally great wings and service, but they sent out an unsweetened tea without the safety cap. It was covered with plastic wrap. Called the restaurant and the person that answered the phone said that she talked to the employee. No offer to take the charge off the bill. We are sure it is just a one time thing, but very strange.
Atmosphere: 1
Food: 1
Service: 1
Shelly Cox
Love hooters hot wings Wish there was still one in Wichita
Atmosphere: 4
Food: 5
Service: 4
Petey Pablo
Manager sat on her ass and said the keg must need changed when I ordered a beer and the tap didn't work did not jump up to fix it I till I finally said I'll take something else , then I asked if maybe I could get a lil discount and have a beer of the brand I wanted , was denied witch normally wouldn't bother Sept for the fact the Manager could have got me what I wanted but was to lazy , on top of that the person I was with food was over salted badly and he couldn't even eat it food cost way to much to have this kind of experience , cost me $40 for 2 beers and a chicken sandwich i won't be back unless someone from this facility makes it up to me
Atmosphere: 1
Food: 1
Service: 3
Aaron Rios
I order out wings once a month or so and they are incredible.. food is always wonderful and service is great.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Chris Dawson
It would have been better if we seen our waitress more than 3 times. Lousy service and less BS drama from another waitress loud conversation
Atmosphere: 3
Food: 4
Service: 2
Clarence Hopingardner
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 5
Will F
These unprofessional so called leaders that are hired to run these stores have alot to learn about how to treat the employees. Kids on power trips.
Atmosphere: 1
Food: 1
Service: 1
dr3nch_g0d
Staff was super friendly 👍
Atmosphere: 5
Food: 5
Service: 5
Elaina Wood
Waited 30 minutes for a to go order . When I went in and asked how long it would be, the lady said “we will bring it out when it’s ready” I went back to my car and waited. I tried to call to check on it, no one answered. I went in to get it after they didn’t answer and they were all standing around talking, ignoring the phone. When I got home with my order, it was all cold and gross! Almost $60 spent and I had to go home and heat up my food for it to STILL be soggy and gross . Complete waste of money and time.
Stood at the door for 10 minutes and was never seated, made plenty of eye contact with bartender, manager, and staff. Left and went elsewhere.
Service: 1
Astrid Miramontes
I ordered a few different cocktails. My only complaint is their ice and water. Every cocktail I ordered had a tap water flavor to it. It was a bit gross and made me not order more like I wanted to. I recommend switching to filtered ice for drinks.
Atmosphere: 3
Food: 2
Service: 3
Joseph Diaz
Screwed up my order and never pick Up the phone to talk to someone. Absolutely pathetic customer service, horrible food quality, expected to at least call and talk to someone to replace it or refund it. But can’t get ahold of anyone! Was passing thru and not turning around now
Atmosphere: 1
Food: 1
Service: 1
Mary Ohara
Waitress was more concerned with a co worker bringing in her baby than her table. They charge you for ranch now, a place that's known for the wings charges for ranch. And the food was super bland no flavor at all in the wing sauce or fries. Not worth the money.
Atmosphere: 1
Food: 1
Service: 1
corbin wallace
Man, this, place was a dud. I came in ready to have an enjoyable electric atmospheric time. I got a self involved bartender who would rather sit and play on her phone. I got a waitress that probably was the only one in the building smiling. She was a good waitress. The food was good. Just a very blah time.
Parking: Open lot
Wheelchair accessibility: Yes, has handicap designated parking spots and wheelchair ramps.
If I could give 0 stars I would. Brought my family of 4 here, and when we walked in it took a while to get seated even though they weren’t very busy. After being seated we sat and waited a while without anyone coming to the table for service while watching the servers chatting amongst themselves; there were servers walking by, but no one said anything. We decided to leave because we were hungry. It sucks because we love hooters and have been to many locations across the US, but for some reason this particular location nearest to our home is just so bad it makes it hard to even want to go anymore.
Service: 1
Normally great wings and service, but they sent out an unsweetened tea without the safety cap. It was covered with plastic wrap. Called the restaurant and the person that answered the phone said that she talked to the employee. No offer to take the charge off the bill. We are sure it is just a one time thing, but very strange.
Atmosphere: 1
Food: 1
Service: 1
Love hooters hot wings Wish there was still one in Wichita
Atmosphere: 4
Food: 5
Service: 4
Manager sat on her ass and said the keg must need changed when I ordered a beer and the tap didn't work did not jump up to fix it I till I finally said I'll take something else , then I asked if maybe I could get a lil discount and have a beer of the brand I wanted , was denied witch normally wouldn't bother Sept for the fact the Manager could have got me what I wanted but was to lazy , on top of that the person I was with food was over salted badly and he couldn't even eat it food cost way to much to have this kind of experience , cost me $40 for 2 beers and a chicken sandwich i won't be back unless someone from this facility makes it up to me
Atmosphere: 1
Food: 1
Service: 3
I order out wings once a month or so and they are incredible.. food is always wonderful and service is great.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Wings
It would have been better if we seen our waitress more than 3 times. Lousy service and less BS drama from another waitress loud conversation
Atmosphere: 3
Food: 4
Service: 2
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 5
These unprofessional so called leaders that are hired to run these stores have alot to learn about how to treat the employees. Kids on power trips.
Atmosphere: 1
Food: 1
Service: 1
Staff was super friendly 👍
Atmosphere: 5
Food: 5
Service: 5
Waited 30 minutes for a to go order . When I went in and asked how long it would be, the lady said “we will bring it out when it’s ready” I went back to my car and waited. I tried to call to check on it, no one answered. I went in to get it after they didn’t answer and they were all standing around talking, ignoring the phone. When I got home with my order, it was all cold and gross! Almost $60 spent and I had to go home and heat up my food for it to STILL be soggy and gross . Complete waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Stood at the door for 10 minutes and was never seated, made plenty of eye contact with bartender, manager, and staff. Left and went elsewhere.
Service: 1
I ordered a few different cocktails. My only complaint is their ice and water. Every cocktail I ordered had a tap water flavor to it. It was a bit gross and made me not order more like I wanted to. I recommend switching to filtered ice for drinks.
Atmosphere: 3
Food: 2
Service: 3
Screwed up my order and never pick
Up the phone to talk to someone. Absolutely pathetic customer service, horrible food quality, expected to at least call and talk to someone to replace it or refund it. But can’t get ahold of anyone! Was passing thru and not turning around now
Atmosphere: 1
Food: 1
Service: 1
Waitress was more concerned with a co worker bringing in her baby than her table. They charge you for ranch now, a place that's known for the wings charges for ranch. And the food was super bland no flavor at all in the wing sauce or fries. Not worth the money.
Atmosphere: 1
Food: 1
Service: 1
Man, this, place was a dud. I came in ready to have an enjoyable electric atmospheric time. I got a self involved bartender who would rather sit and play on her phone. I got a waitress that probably was the only one in the building smiling. She was a good waitress. The food was good. Just a very blah time.
Parking: Open lot
Wheelchair accessibility: Yes, has handicap designated parking spots and wheelchair ramps.
Atmosphere: 3
Food: 4
Service: 4
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