We had placed an online order this morning to feed our extended family at home, thinking this would be so convenient and quick. When I entered to pick up my order, no one was at the counter for a few minutes to assist me. When I was finally asked to be helped, I told the young lady I was there to p/u my order that was to be ready at 12:15pm. It was about 12:20 at the time. She said, “It’ll be about a 30 minute wait on the order because they had sold all of the chicken already and were frying more.” We had ordered and paid $75 online to be able to walk in, pick up and go home. Seems the location needs more workers, new workers, or more organization. If you know you have folks coming in to pick up orders at a set time, you make enough food to have this orders prepared AND enough food to service customers who come in to dine or drive through. On top of all this, we were missing part of our order, but at this point, we were done.
Atmosphere: 1
Food: 4
Service: 1
Justin Wakefield
Worst place i have ever been. After 20 min in drive through, the order was wrong. Management was terrible. Never going there again.
Atmosphere: 1
Food: 1
Service: 1
Allison Thummel
For being a chicken place they never have chicken.
Atmosphere: 1
Food: 1
Service: 1
Brandi Michele
We ordered online, got here 30 min later and STILL had to wait 30 min for them to cook the food. There was one car in the whole place. This place sucks.
Atmosphere: 1
Food: 1
Service: 1
Danielle Wilson
Incredibly slow service. There were 5 employees and 2 were on their phones, one was griping about not enough hours, and one was just loud and very rude. Waited almost 45 mins for my food only to realize I didn't get everything I ordered after I left.
Atmosphere: 1
Food: 1
Service: 1
krystal strand
Waited forever for food and was told to park in waiting area and when lady comes out she has her bag and stuff on and in her hand and in her other hand our food and she drops it and goes back inside then comes out and tell us and when we finally got the food the seemed like it was kinda funny
Jake Meyer
Got told to pull to the side so they can bring my food outside when I came thru the drive thru... then she walks outside to give me my food and dops all my food...... Like why even go thru a drive thru if they gonna tell u too freaking park. Noone was being me!!! Didn't even try and make up for what just happen!!! Horrible place
Atmosphere: 1
Food: 1
Service: 1
Tricia Warma
Ordered 3 pot pies last night and they were burnt on the bottom and salty, completely inedible. I contacted customer service because it was an online order and this location does not have a working phone. Customer service said they would offer me a partial refund(not even half of cost) or I could escalate it to a different department that will contact me at a later date. Also tried their chat option for customer service and after 45 mins no one responded. The only reason I gave it two stars is because the workers are polite and I have received good food there in the past but unfortunately it is going down hill. Ridiculous that I can’t get a full refund for food no human would want to consume
Sheila Spangler
The worst I’ve seen in years. They can’t keep food cooked. Always about of something. Today they had no biscuits. Honestly, this KFC needs to be shut down
Atmosphere: 1
Food: 1
Service: 1
Princess Lewis
I don't usually leave bad reviews but my experience tonight was just horrible. My family ordered a 16 piece family meal. Only to get told that they are out of chicken. I was offered a 16 piece tender meal. I'm sorry but I'm trying to feed 7 people. I then was told that they could drop 16 pieces of chicken but I would have to wait 16 minutes. I'm perfectly fine with waiting the 16 minutes. But why lie to the paying customers? I am an assistant manager in the food industry. And if my employees lied to the customer because they just didn't want to drop the food, I would be rethinking their employment at my establishment. And based on the reviews from today, I can see I'm not the only one who was lied to.
They have the worst service ever seen at a fast food restaurant. They are always out of chicken. They can’t fill the orders. I will never go there again. This happens every time
Stine Machine
Nice people but SO
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: French Fries, Fried Chicken
K R
This is wild. I’m waiting on my food.. it’s been more than 30 minutes since I paid for my meal. It took 10 minutes for the person working the drive thru to even answer and take my order. $40 and 40+ minutes to get some chicken? Y’all, go somewhere else and save your money.
Service: 1
kings of destruction
Our chicken that we got today was burnt and tough to eat
Food: 1
Larry Phillips
Yes she was very rude. Chicken was dry and I mentioned it. She began defending herself oh we just cooked it. Instead of just offering a new meal. Poor service Popeyes is right down the street.
We had placed an online order this morning to feed our extended family at home, thinking this would be so convenient and quick. When I entered to pick up my order, no one was at the counter for a few minutes to assist me. When I was finally asked to be helped, I told the young lady I was there to p/u my order that was to be ready at 12:15pm. It was about 12:20 at the time. She said, “It’ll be about a 30 minute wait on the order because they had sold all of the chicken already and were frying more.” We had ordered and paid $75 online to be able to walk in, pick up and go home. Seems the location needs more workers, new workers, or more organization. If you know you have folks coming in to pick up orders at a set time, you make enough food to have this orders prepared AND enough food to service customers who come in to dine or drive through. On top of all this, we were missing part of our order, but at this point, we were done.
Atmosphere: 1
Food: 4
Service: 1
Worst place i have ever been. After 20 min in drive through, the order was wrong. Management was terrible. Never going there again.
Atmosphere: 1
Food: 1
Service: 1
For being a chicken place they never have chicken.
Atmosphere: 1
Food: 1
Service: 1
We ordered online, got here 30 min later and STILL had to wait 30 min for them to cook the food. There was one car in the whole place. This place sucks.
Atmosphere: 1
Food: 1
Service: 1
Incredibly slow service. There were 5 employees and 2 were on their phones, one was griping about not enough hours, and one was just loud and very rude. Waited almost 45 mins for my food only to realize I didn't get everything I ordered after I left.
Atmosphere: 1
Food: 1
Service: 1
Waited forever for food and was told to park in waiting area and when lady comes out she has her bag and stuff on and in her hand and in her other hand our food and she drops it and goes back inside then comes out and tell us and when we finally got the food the seemed like it was kinda funny
Got told to pull to the side so they can bring my food outside when I came thru the drive thru... then she walks outside to give me my food and dops all my food...... Like why even go thru a drive thru if they gonna tell u too freaking park. Noone was being me!!! Didn't even try and make up for what just happen!!! Horrible place
Atmosphere: 1
Food: 1
Service: 1
Ordered 3 pot pies last night and they were burnt on the bottom and salty, completely inedible. I contacted customer service because it was an online order and this location does not have a working phone. Customer service said they would offer me a partial refund(not even half of cost) or I could escalate it to a different department that will contact me at a later date. Also tried their chat option for customer service and after 45 mins no one responded. The only reason I gave it two stars is because the workers are polite and I have received good food there in the past but unfortunately it is going down hill. Ridiculous that I can’t get a full refund for food no human would want to consume
The worst I’ve seen in years. They can’t keep food cooked. Always about of something. Today they had no biscuits. Honestly, this KFC needs to be shut down
Atmosphere: 1
Food: 1
Service: 1
I don't usually leave bad reviews but my experience tonight was just horrible. My family ordered a 16 piece family meal. Only to get told that they are out of chicken. I was offered a 16 piece tender meal. I'm sorry but I'm trying to feed 7 people. I then was told that they could drop 16 pieces of chicken but I would have to wait 16 minutes. I'm perfectly fine with waiting the 16 minutes. But why lie to the paying customers? I am an assistant manager in the food industry. And if my employees lied to the customer because they just didn't want to drop the food, I would be rethinking their employment at my establishment. And based on the reviews from today, I can see I'm not the only one who was lied to.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
They have the worst service ever seen at a fast food restaurant. They are always out of chicken. They can’t fill the orders. I will never go there again. This happens every time
Nice people but SO
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: French Fries, Fried Chicken
This is wild. I’m waiting on my food.. it’s been more than 30 minutes since I paid for my meal. It took 10 minutes for the person working the drive thru to even answer and take my order. $40 and 40+ minutes to get some chicken? Y’all, go somewhere else and save your money.
Service: 1
Our chicken that we got today was burnt and tough to eat
Food: 1
Yes she was very rude. Chicken was dry and I mentioned it. She began defending herself oh we just cooked it. Instead of just offering a new meal. Poor service Popeyes is right down the street.
Atmosphere: 1
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