Food was decent, they didn't forget anything so that's good.
Atmosphere: 4
Food: 4
Service: 4
J. Joseph
I spent over $50 at this location when I ordered food tonight. The food looked like it had been sitting for a long while and either it was all tossed in the bag quickly or it was dropped . The hard Tacos were not only soggy, but they were crushed, and almost inedible. It was disgusting.
But what made it worse? The way they handled it.
I called immediately. They picked up and told me to call back in 5 minutes to talk to Nathan the Manager. I did exactly that — and now they refuse to answer. Repeated calls, totally ignored. That’s not just bad service — that’s disrespect.
You don’t take someone’s money, send them garbage, then ghost them when they try to get help.
This location has zero accountability, no pride in their food, and clearly doesn’t care about their customers. I’ll never order from here again — and neither should you !!!!
UPDATE: An hour later they answered my call through a different phone I had to use. Nathan said they’ll refund and to wait a couple days and said that he’s sorry they didn’t answer because he’s never seen the store so busy at 11:30pm.
I guess I’ll update in a few days if I receive my refund.
Atmosphere: 1
Food: 1
Service: 1
Jeremiah
Horrible customer service !! Don’t order from this location.
Atmosphere: 1
Food: 1
Service: 1
A Romer
If there is a different location that you can choose, I would. Crabby cashier AND wrong order. I ordered 2 chalupas and paid over $10 and received 2 regular tacos. Once I got where I was going, and I saw what was in the bag, I called and the person who answered was the same crab and couldn’t have cared less. Just really poor customer service. I’ll still order from Taco Bell just not this one.
Atmosphere: 1
Food: 3
Service: 1
Aaliyah Savare
General Manager was incredibly rude and disrespectful. Completely disregarded my illness due to the food and refused to replace it. Usually great service crazy that the GM was the only bad experience iv had!!!!
Atmosphere: 2
Food: 1
Service: 1
jasmine Hughes
Fries are cold and old. I don't even bother getting anything else from here because every time I do y'all don't try. Hopefully my cheesy potatoes are fine 🤦 couldn't even give me a full cup of cheese for my fries. Like gee thanks. That's sarcasm. Y'all are a rip off. Adding to what I just posted I have now tried the cheesy potatoes and one of them was still partly frozen. The rest are clearly cold and old. So I just completely wasted my money and feel I deserve a refund. I can't even eat what I just bought. 🤬
Atmosphere: 1
Food: 1
Service: 1
Ur guy Trist
Ain’t even fill up my nacho fries and got my tacos completely wrong.
Aaron Rios
Food is always great, But you need to plan on an extra 10 minutes of waiting time then you would normally spend at a Taco Bell. I always order one or two meals and the wait is always around 20-25 minutes, regardless if you are in the drive thru or inside.
Justin Baker
Forgot my sauce and took long for me being the only person there
Atmosphere: 4
Food: 4
Service: 3
Jakobi Garcia
Had to delete my old review. My old review was 5 stars from Years ago. But needs to be updated with the new workers.
Paid for a side of sauce in this container and they don't even fill it up 1/4 of the way. Crooks.
We had an internet order, picked it up at the drive through. CHECK YOUR ORDER, no chips, no salsa. Just sad,
Atmosphere: 1
Food: 3
Service: 1
Hughes Jasmine
Food made me puke. I wish the place would read these reviews and consider how to fix the place that makes the people who should be doing the job actually do it right. What I got didn't even look appetizing. The fries were soggy the grilled cheese burrito didn't look good to anyone and got wasted. I ate the fries and it made me sick and nauseous. Pretty disappointed. I Should just stick to cooking for myself instead of spending more than I need on not properly caring for food.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nacho Fries
Allen
It's okay. It's Taco Bell, lol
Atmosphere: 3
Food: 3
Service: 4
Makayla Kolat
I order here every once in a while off of the app and pick up through the drive through. My orders are always small and pretty simple, saying that, they’ve always been correct. Today I ordered a bean and rice burrito and upped for the supreme version. It was wrapped a little funky but tasted just as good!
Vegetarian options: You have the option to sub beans instead of meat, or not have meat at all.
Atmosphere: 5
Food: 5
Service: 5
Nathan VanFleet
Shameful that this and others in the area discontinued the only worthy aspect of Taco Bell; the breakfast menu. Such a shame, Taco Bell is investing more money into breakfast drink lineups and entrees and gave, according to USA Today, “small minority” of franchises the option to opt out of breakfast in order to focus on better service through streamlined processes. I assure you, there’s nothing streamlined about the service at this, the South Yukon, or the Mustang TBs.
Food was decent, they didn't forget anything so that's good.
Atmosphere: 4
Food: 4
Service: 4
I spent over $50 at this location when I ordered food tonight. The food looked like it had been sitting for a long while and either it was all tossed in the bag quickly or it was dropped . The hard Tacos were not only soggy, but they were crushed, and almost inedible. It was disgusting.
But what made it worse? The way they handled it.
I called immediately. They picked up and told me to call back in 5 minutes to talk to Nathan the Manager. I did exactly that — and now they refuse to answer. Repeated calls, totally ignored. That’s not just bad service — that’s disrespect.
You don’t take someone’s money, send them garbage, then ghost them when they try to get help.
This location has zero accountability, no pride in their food, and clearly doesn’t care about their customers. I’ll never order from here again — and neither should you !!!!
UPDATE: An hour later they answered my call through a different phone I had to use. Nathan said they’ll refund and to wait a couple days and said that he’s sorry they didn’t answer because he’s never seen the store so busy at 11:30pm.
I guess I’ll update in a few days if I receive my refund.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service !! Don’t order from this location.
Atmosphere: 1
Food: 1
Service: 1
If there is a different location that you can choose, I would. Crabby cashier AND wrong order. I ordered 2 chalupas and paid over $10 and received 2 regular tacos. Once I got where I was going, and I saw what was in the bag, I called and the person who answered was the same crab and couldn’t have cared less. Just really poor customer service. I’ll still order from Taco Bell just not this one.
Atmosphere: 1
Food: 3
Service: 1
General Manager was incredibly rude and disrespectful. Completely disregarded my illness due to the food and refused to replace it. Usually great service crazy that the GM was the only bad experience iv had!!!!
Atmosphere: 2
Food: 1
Service: 1
Fries are cold and old. I don't even bother getting anything else from here because every time I do y'all don't try. Hopefully my cheesy potatoes are fine 🤦 couldn't even give me a full cup of cheese for my fries. Like gee thanks. That's sarcasm. Y'all are a rip off. Adding to what I just posted I have now tried the cheesy potatoes and one of them was still partly frozen. The rest are clearly cold and old. So I just completely wasted my money and feel I deserve a refund. I can't even eat what I just bought. 🤬
Atmosphere: 1
Food: 1
Service: 1
Ain’t even fill up my nacho fries and got my tacos completely wrong.
Food is always great, But you need to plan on an extra 10 minutes of waiting time then you would normally spend at a Taco Bell. I always order one or two meals and the wait is always around 20-25 minutes, regardless if you are in the drive thru or inside.
Forgot my sauce and took long for me being the only person there
Atmosphere: 4
Food: 4
Service: 3
Had to delete my old review. My old review was 5 stars from Years ago. But needs to be updated with the new workers.
Paid for a side of sauce in this container and they don't even fill it up 1/4 of the way. Crooks.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We had an internet order, picked it up at the drive through. CHECK YOUR ORDER, no chips, no salsa. Just sad,
Atmosphere: 1
Food: 3
Service: 1
Food made me puke. I wish the place would read these reviews and consider how to fix the place that makes the people who should be doing the job actually do it right. What I got didn't even look appetizing. The fries were soggy the grilled cheese burrito didn't look good to anyone and got wasted. I ate the fries and it made me sick and nauseous. Pretty disappointed. I Should just stick to cooking for myself instead of spending more than I need on not properly caring for food.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nacho Fries
It's okay. It's Taco Bell, lol
Atmosphere: 3
Food: 3
Service: 4
I order here every once in a while off of the app and pick up through the drive through. My orders are always small and pretty simple, saying that, they’ve always been correct. Today I ordered a bean and rice burrito and upped for the supreme version. It was wrapped a little funky but tasted just as good!
Vegetarian options: You have the option to sub beans instead of meat, or not have meat at all.
Atmosphere: 5
Food: 5
Service: 5
Shameful that this and others in the area discontinued the only worthy aspect of Taco Bell; the breakfast menu. Such a shame, Taco Bell is investing more money into breakfast drink lineups and entrees and gave, according to USA Today, “small minority” of franchises the option to opt out of breakfast in order to focus on better service through streamlined processes. I assure you, there’s nothing streamlined about the service at this, the South Yukon, or the Mustang TBs.
Bad call.
Atmosphere: 1
Food: 1
Service: 1
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