Gave me inedible burnt slop & a total of 11 UNSEASONED nacho fries in an alleged large. I will not come back to this location. bro clearly does not care about his job
Atmosphere: 1
Food: 1
Service: 1
Jaqkeline Jimenez
The drive-thru display was inoperable. Despite my notification, no one offered to rectify the issue or assist with menu navigation. The individual remained silent.
Service: 1
Nathan Brinker
Zero stars is not an option so 1 star it is. Request 4 soft tacos with no lettuce and the lady ensured I did not want lettuce still had lettuce on them even though the sticker they put on the bag also says no lettuce. The cinnamon sticks on my recipe that I paid for I did not get either.
Atmosphere: 1
Food: 1
Service: 1
Miss. Tierra R Mims
The new drive Thur cashier is awesome
Atmosphere: 5
Food: 5
Service: 5
Mavveric Joslin
The young girl who worked the drive through and window on 12/5/25 needs her attitude checked. she was extremely disrespectful. The male manager was very respectful when i brought this to his attention so i give him credit but the lady at the drive through needs a reality check.
Atmosphere: 1
Food: 4
Service: 1
Lucas Waller
It took a little but… THAT BAHA BLAST AND CHEESY GORDITA CRUNCH WAS FIIIIIIIIRE!!!!!!!!
Atmosphere: 5
Food: 5
Service: 4
Garrett Mclain
Food was decent, they didn't forget anything so that's good.
Atmosphere: 4
Food: 4
Service: 4
J. Joseph
I spent over $50 at this location when I ordered food tonight. The food looked like it had been sitting for a long while and either it was all tossed in the bag quickly or it was dropped . The hard Tacos were not only soggy, but they were crushed, and almost inedible. It was disgusting.
But what made it worse? The way they handled it.
I called immediately. They picked up and told me to call back in 5 minutes to talk to Nathan the Manager. I did exactly that — and now they refuse to answer. Repeated calls, totally ignored. That’s not just bad service — that’s disrespect.
You don’t take someone’s money, send them garbage, then ghost them when they try to get help.
This location has zero accountability, no pride in their food, and clearly doesn’t care about their customers. I’ll never order from here again — and neither should you !!!!
UPDATE: An hour later they answered my call through a different phone I had to use. Nathan said they’ll refund and to wait a couple days and said that he’s sorry they didn’t answer because he’s never seen the store so busy at 11:30pm.
I guess I’ll update in a few days if I receive my refund.
Atmosphere: 1
Food: 1
Service: 1
Jeremiah
Horrible customer service !! Don’t order from this location.
Atmosphere: 1
Food: 1
Service: 1
A Romer
If there is a different location that you can choose, I would. Crabby cashier AND wrong order. I ordered 2 chalupas and paid over $10 and received 2 regular tacos. Once I got where I was going, and I saw what was in the bag, I called and the person who answered was the same crab and couldn’t have cared less. Just really poor customer service. I’ll still order from Taco Bell just not this one.
General Manager was incredibly rude and disrespectful. Completely disregarded my illness due to the food and refused to replace it. Usually great service crazy that the GM was the only bad experience iv had!!!!
Atmosphere: 2
Food: 1
Service: 1
jasmine Hughes
Fries are cold and old. I don't even bother getting anything else from here because every time I do y'all don't try. Hopefully my cheesy potatoes are fine 🤦 couldn't even give me a full cup of cheese for my fries. Like gee thanks. That's sarcasm. Y'all are a rip off. Adding to what I just posted I have now tried the cheesy potatoes and one of them was still partly frozen. The rest are clearly cold and old. So I just completely wasted my money and feel I deserve a refund. I can't even eat what I just bought. 🤬
Atmosphere: 1
Food: 1
Service: 1
Ur guy Trist
Ain’t even fill up my nacho fries and got my tacos completely wrong.
Aaron Rios
Food is always great, But you need to plan on an extra 10 minutes of waiting time then you would normally spend at a Taco Bell. I always order one or two meals and the wait is always around 20-25 minutes, regardless if you are in the drive thru or inside.
Justin Baker
Forgot my sauce and took long for me being the only person there
Gave me inedible burnt slop & a total of 11 UNSEASONED nacho fries in an alleged large. I will not come back to this location. bro clearly does not care about his job
Atmosphere: 1
Food: 1
Service: 1
The drive-thru display was inoperable. Despite my notification, no one offered to rectify the issue or assist with menu navigation. The individual remained silent.
Service: 1
Zero stars is not an option so 1 star it is. Request 4 soft tacos with no lettuce and the lady ensured I did not want lettuce still had lettuce on them even though the sticker they put on the bag also says no lettuce. The cinnamon sticks on my recipe that I paid for I did not get either.
Atmosphere: 1
Food: 1
Service: 1
The new drive Thur cashier is awesome
Atmosphere: 5
Food: 5
Service: 5
The young girl who worked the drive through and window on 12/5/25 needs her attitude checked. she was extremely disrespectful. The male manager was very respectful when i brought this to his attention so i give him credit but the lady at the drive through needs a reality check.
Atmosphere: 1
Food: 4
Service: 1
It took a little but… THAT BAHA BLAST AND CHEESY GORDITA CRUNCH WAS FIIIIIIIIRE!!!!!!!!
Atmosphere: 5
Food: 5
Service: 4
Food was decent, they didn't forget anything so that's good.
Atmosphere: 4
Food: 4
Service: 4
I spent over $50 at this location when I ordered food tonight. The food looked like it had been sitting for a long while and either it was all tossed in the bag quickly or it was dropped . The hard Tacos were not only soggy, but they were crushed, and almost inedible. It was disgusting.
But what made it worse? The way they handled it.
I called immediately. They picked up and told me to call back in 5 minutes to talk to Nathan the Manager. I did exactly that — and now they refuse to answer. Repeated calls, totally ignored. That’s not just bad service — that’s disrespect.
You don’t take someone’s money, send them garbage, then ghost them when they try to get help.
This location has zero accountability, no pride in their food, and clearly doesn’t care about their customers. I’ll never order from here again — and neither should you !!!!
UPDATE: An hour later they answered my call through a different phone I had to use. Nathan said they’ll refund and to wait a couple days and said that he’s sorry they didn’t answer because he’s never seen the store so busy at 11:30pm.
I guess I’ll update in a few days if I receive my refund.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service !! Don’t order from this location.
Atmosphere: 1
Food: 1
Service: 1
If there is a different location that you can choose, I would. Crabby cashier AND wrong order. I ordered 2 chalupas and paid over $10 and received 2 regular tacos. Once I got where I was going, and I saw what was in the bag, I called and the person who answered was the same crab and couldn’t have cared less. Just really poor customer service. I’ll still order from Taco Bell just not this one.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
General Manager was incredibly rude and disrespectful. Completely disregarded my illness due to the food and refused to replace it. Usually great service crazy that the GM was the only bad experience iv had!!!!
Atmosphere: 2
Food: 1
Service: 1
Fries are cold and old. I don't even bother getting anything else from here because every time I do y'all don't try. Hopefully my cheesy potatoes are fine 🤦 couldn't even give me a full cup of cheese for my fries. Like gee thanks. That's sarcasm. Y'all are a rip off. Adding to what I just posted I have now tried the cheesy potatoes and one of them was still partly frozen. The rest are clearly cold and old. So I just completely wasted my money and feel I deserve a refund. I can't even eat what I just bought. 🤬
Atmosphere: 1
Food: 1
Service: 1
Ain’t even fill up my nacho fries and got my tacos completely wrong.
Food is always great, But you need to plan on an extra 10 minutes of waiting time then you would normally spend at a Taco Bell. I always order one or two meals and the wait is always around 20-25 minutes, regardless if you are in the drive thru or inside.
Forgot my sauce and took long for me being the only person there
Atmosphere: 4
Food: 4
Service: 3
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