Had a 7pm reservation showed up at 6:55 and they had sat a walk in before us and told us we would have wait. Didn’t even try the food after standing awkwardly at the front watching others eat for 15 minutes we decided to leave.
Service: 1
Peter Harkness
I got one meal to share with my chikd and they up-charged me for a shared meal. This is just outrageous and a way to stick it to the consumer as there was no extra food purchased or given to me. There excuse is they gave you A water and an extra plate. Do yourself a favor and don't go here as there just ripping you off for low quality food.
Atmosphere: 1
Food: 1
Service: 1
Lauren Christine
Don’t be open until 10 if you won’t serve after 9. Pouring a sake at 9:20 isn’t that crazy. Will not be back. Unacceptable
Gregory “Collier” Hammons
Tokyo Moon has been around Yukon for a long time, but it’s recently finding its footing in a big way. I went with my parents last week and had a filet, and they split chicken and steak. We also did do Hibachi, and the chef did such a great job with the food and of course the performance.
Overall, this is one of the best places to eat in Yukon and it’s only gotten better.
Atmosphere: 5
Food: 5
Service: 5
Sarah Bell
We’ve been inside to eat and ordered takeout a LOT and we’ve always had wonderful service and delicious food!!
Atmosphere: 5
Food: 5
Service: 5
Alex Stoneham
Great food great service great experience all the way around
Atmosphere: 5
Food: 5
Service: 5
Douangsavanh Barrett
Delicious food and good service, you can sit at the hibachi grill or at a regular table. We ordered the sooner roll, beef yakisoba, and shrimp tempura. Everything was yummy and not too expensive either we had a wonderful time ☺️
Atmosphere: 5
Food: 5
Service: 5
Shawn Johnson
Took the family to dinner last night and had the nicest waiter. I stated he was new to the job and let him know if there was anything he could improve on during the experience. But the experience was great and food was great as always.
Atmosphere: 5
Food: 5
Service: 5
Niki Nichols
This was the WORST sushi I’ve ever had! I’ve never written a bad review. I’m a vegetarian with health issues and I ordered it the veggie dumplings and received PORK! Was told dumplings without pork is not an option AFTER biting into it, but it’s on the menu!! I had to throw it up, the women’s bathroom was disgusting and clearly had not been cleaned, there were no paper towels at all as well. Wont ever go back!
Atmosphere: 1
Food: 1
Service: 1
Laura Apodaca
If there were an option for 0 stars for service, I would leave that. Our server forgot our drinks and had to be reminded, then when our food came out he had forgotten we even ordered three sushi rolls. We watched him write the order down, and he repeated our order back to us, so unsure how it was forgotten. We then asked for sauce for our hibachi food, which he offered, then he forgot that too. I had to walk to the sushi bar and pay because he never came back. As I was paying, I watched as he sat in the hallway watching a video on his phone. For $140.00, I would gladly eat anywhere else. I tipped 20% because I don't know if they share tips with the sushi bar and bar, but he deserved nothing.
I’ve had good experience at Tokyo moon they do a good job on fixing things when there’s a mess up I would recommend Tuan he was a good cook he’s kind he likes to make funny jokes with his customers my server was Dani shes absolutely amazing she made our night she asked if everything was made right we got a appetizer and we never got it she went out of her way to tell the people in the back to make it sam is also a good server he makes sure everything right his service is good I saw a new waitress she was kinda slow on her tables but she was very sweet on asking us for refills.
Atmosphere: 5
Food: 5
Service: 5
Ottoleo K-A
So-so and a little bit chaotic.
Atmosphere: 3
Food: 3
Service: 3
H
NEVER AGAIN! Not sure if there’s new management but I just ordered hibachi chicken today to go. Got chicken, no veggies. No dipping sauce (told them I wanted only the brown got neither) and our rice was straight pepper and a little under 3/4 full. Smh. NOT WORTH IT
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Rice, Hibachi Steak
J Mallett
Arrived at 5:00 p.m. Right after they opened. The service was prompt, food average. My veggie roll was fantastic. And the Happy Buddha beer was a perfect accompaniment. My yellowtail roll seemed quite fresh and would have been delicious except for the Sriracha sauce on top. They ask what level of hotness you want but The menu does not say that that heat is from a drizzle topping made of sriracha, which made the whole roll not too palatable. My chicken kabobs were quite overcooked. I will go back but certainly I won't ask for any hotness on my sushi rolls!
Had a 7pm reservation showed up at 6:55 and they had sat a walk in before us and told us we would have wait. Didn’t even try the food after standing awkwardly at the front watching others eat for 15 minutes we decided to leave.
Service: 1
I got one meal to share with my chikd and they up-charged me for a shared meal. This is just outrageous and a way to stick it to the consumer as there was no extra food purchased or given to me. There excuse is they gave you A water and an extra plate. Do yourself a favor and don't go here as there just ripping you off for low quality food.
Atmosphere: 1
Food: 1
Service: 1
Don’t be open until 10 if you won’t serve after 9. Pouring a sake at 9:20 isn’t that crazy. Will not be back. Unacceptable
Tokyo Moon has been around Yukon for a long time, but it’s recently finding its footing in a big way. I went with my parents last week and had a filet, and they split chicken and steak. We also did do Hibachi, and the chef did such a great job with the food and of course the performance.
Overall, this is one of the best places to eat in Yukon and it’s only gotten better.
Atmosphere: 5
Food: 5
Service: 5
We’ve been inside to eat and ordered takeout a LOT and we’ve always had wonderful service and delicious food!!
Atmosphere: 5
Food: 5
Service: 5
Great food great service great experience all the way around
Atmosphere: 5
Food: 5
Service: 5
Delicious food and good service, you can sit at the hibachi grill or at a regular table. We ordered the sooner roll, beef yakisoba, and shrimp tempura. Everything was yummy and not too expensive either we had a wonderful time ☺️
Atmosphere: 5
Food: 5
Service: 5
Took the family to dinner last night and had the nicest waiter. I stated he was new to the job and let him know if there was anything he could improve on during the experience. But the experience was great and food was great as always.
Atmosphere: 5
Food: 5
Service: 5
This was the WORST sushi I’ve ever had! I’ve never written a bad review. I’m a vegetarian with health issues and I ordered it the veggie dumplings and received PORK! Was told dumplings without pork is not an option AFTER biting into it, but it’s on the menu!!
I had to throw it up, the women’s bathroom was disgusting and clearly had not been cleaned, there were no paper towels at all as well. Wont ever go back!
Atmosphere: 1
Food: 1
Service: 1
If there were an option for 0 stars for service, I would leave that. Our server forgot our drinks and had to be reminded, then when our food came out he had forgotten we even ordered three sushi rolls. We watched him write the order down, and he repeated our order back to us, so unsure how it was forgotten. We then asked for sauce for our hibachi food, which he offered, then he forgot that too. I had to walk to the sushi bar and pay because he never came back. As I was paying, I watched as he sat in the hallway watching a video on his phone. For $140.00, I would gladly eat anywhere else. I tipped 20% because I don't know if they share tips with the sushi bar and bar, but he deserved nothing.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
I’ve had good experience at Tokyo moon they do a good job on fixing things when there’s a mess up I would recommend Tuan he was a good cook he’s kind he likes to make funny jokes with his customers my server was Dani shes absolutely amazing she made our night she asked if everything was made right we got a appetizer and we never got it she went out of her way to tell the people in the back to make it sam is also a good server he makes sure everything right his service is good I saw a new waitress she was kinda slow on her tables but she was very sweet on asking us for refills.
Atmosphere: 5
Food: 5
Service: 5
So-so and a little bit chaotic.
Atmosphere: 3
Food: 3
Service: 3
NEVER AGAIN! Not sure if there’s new management but I just ordered hibachi chicken today to go. Got chicken, no veggies. No dipping sauce (told them I wanted only the brown got neither) and our rice was straight pepper and a little under 3/4 full. Smh. NOT WORTH IT
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Rice, Hibachi Steak
Arrived at 5:00 p.m. Right after they opened. The service was prompt, food average. My veggie roll was fantastic. And the Happy Buddha beer was a perfect accompaniment. My yellowtail roll seemed quite fresh and would have been delicious except for the Sriracha sauce on top. They ask what level of hotness you want but The menu does not say that that heat is from a drizzle topping made of sriracha, which made the whole roll not too palatable. My chicken kabobs were quite overcooked. I will go back but certainly I won't ask for any hotness on my sushi rolls!
Atmosphere: 4
Food: 3
Service: 4
The food is good hibachi style.
Atmosphere: 4
Food: 4
Service: 4
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