Took the family to dinner last night and had the nicest waiter. I stated he was new to the job and let him know if there was anything he could improve on during the experience. But the experience was great and food was great as always.
Atmosphere: 5
Food: 5
Service: 5
Niki Nichols
This was the WORST sushi I’ve ever had! I’ve never written a bad review. I’m a vegetarian with health issues and I ordered it the veggie dumplings and received PORK! Was told dumplings without pork is not an option AFTER biting into it, but it’s on the menu!! I had to throw it up, the women’s bathroom was disgusting and clearly had not been cleaned, there were no paper towels at all as well. Wont ever go back!
Atmosphere: 1
Food: 1
Service: 1
Laura Apodaca
If there were an option for 0 stars for service, I would leave that. Our server forgot our drinks and had to be reminded, then when our food came out he had forgotten we even ordered three sushi rolls. We watched him write the order down, and he repeated our order back to us, so unsure how it was forgotten. We then asked for sauce for our hibachi food, which he offered, then he forgot that too. I had to walk to the sushi bar and pay because he never came back. As I was paying, I watched as he sat in the hallway watching a video on his phone. For $140.00, I would gladly eat anywhere else. I tipped 20% because I don't know if they share tips with the sushi bar and bar, but he deserved nothing.
Atmosphere: 2
Food: 4
Service: 1
daniella velazquez
I’ve had good experience at Tokyo moon they do a good job on fixing things when there’s a mess up I would recommend Tuan he was a good cook he’s kind he likes to make funny jokes with his customers my server was Dani shes absolutely amazing she made our night she asked if everything was made right we got a appetizer and we never got it she went out of her way to tell the people in the back to make it sam is also a good server he makes sure everything right his service is good I saw a new waitress she was kinda slow on her tables but she was very sweet on asking us for refills.
Atmosphere: 5
Food: 5
Service: 5
Ottoleo K-A
So-so and a little bit chaotic.
Atmosphere: 3
Food: 3
Service: 3
H
NEVER AGAIN! Not sure if there’s new management but I just ordered hibachi chicken today to go. Got chicken, no veggies. No dipping sauce (told them I wanted only the brown got neither) and our rice was straight pepper and a little under 3/4 full. Smh. NOT WORTH IT
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Rice, Hibachi Steak
J Mallett
Arrived at 5:00 p.m. Right after they opened. The service was prompt, food average. My veggie roll was fantastic. And the Happy Buddha beer was a perfect accompaniment. My yellowtail roll seemed quite fresh and would have been delicious except for the Sriracha sauce on top. They ask what level of hotness you want but The menu does not say that that heat is from a drizzle topping made of sriracha, which made the whole roll not too palatable. My chicken kabobs were quite overcooked. I will go back but certainly I won't ask for any hotness on my sushi rolls!
Atmosphere: 4
Food: 3
Service: 4
LONNIE JEFFCOAT
The food is good hibachi style.
Atmosphere: 4
Food: 4
Service: 4
Robin Dennington
Good was great, wait wasn't long, service was good but cleanliness was lacking. Floors sticky and bathrooms were grimy. Unfortunately just in my opinion you didn't seem like it was cleaned very much. But overall the place was good!
Atmosphere: 3
Food: 5
Service: 5
Robert
The ole lady and I came here for dinner 6-20-25 and they were slow on our drinks then when we got our food they rushed us not even there 25 minutes and the check was already on the table with the waitress waiting for me to pay as she asked are you ready to pay twice interrupting our date night horrible experience
We placed an order at 5:28pm for pick up. My husband went to pick up our order and arrived home with someone else's order. I then called and explained what happened and they asked us to bring back the wrong order, so we did. It sounded like they were planning on just having us switch orders. So I made sure to tell them our order needs to be remade because we cannot eat something thats already been in someone elses home.
When we arrived the other customer with the wrong order was also there, the staff then went to the back of the restaurant and took all the bags with switched orders with them. Im pretty certain they just rebagged and switched food because i did not see anyone rolling the sushi in the front and i was not confident they were being truthful so I asked for a refund. The staff seemed extremely overworked and stressed and nobody could figure out how to refund my order. One of the girls named Lily was very kind and patient and tried her best to handle the situation. After waiting there for a very long time we left around 7:40pm and were told that our refund should process in about 3 hours.
I think the management/owner really needs to work on their service and how they handle the issues for future customers.
Atmosphere: 1
Food: 1
Service: 1
Ruben Colmenarez
They refused to service a party of 9 because we were too many...
Atmosphere: 1
Food: 1
Service: 1
Mallory Lafayette
Amazing always and forever.
Atmosphere: 5
Food: 5
Service: 5
monte shawareb
Our waiter made the meal. He made my daughter feel special on her birthday. He helped her to create her own roll, which she loved. Thank you for a great dinner.
Atmosphere: 5
Food: 4
Service: 5
Andrew Barnhart
Everyone but hostess was great! We were nervous with the 50/50 reviews but were very satisfied! Price wasn’t any higher than places with much less fresh food. Hibachi cook and waiter were great. Quantity and quality food was awesome. Just hostess was disappointing. Not excited to be there and, like many places, gave more attention to people on the phone than those in person. Similar to a drive thru or Walmart pick up and deliver workers. But that is the new norm. Overall was great!
Took the family to dinner last night and had the nicest waiter. I stated he was new to the job and let him know if there was anything he could improve on during the experience. But the experience was great and food was great as always.
Atmosphere: 5
Food: 5
Service: 5
This was the WORST sushi I’ve ever had! I’ve never written a bad review. I’m a vegetarian with health issues and I ordered it the veggie dumplings and received PORK! Was told dumplings without pork is not an option AFTER biting into it, but it’s on the menu!!
I had to throw it up, the women’s bathroom was disgusting and clearly had not been cleaned, there were no paper towels at all as well. Wont ever go back!
Atmosphere: 1
Food: 1
Service: 1
If there were an option for 0 stars for service, I would leave that. Our server forgot our drinks and had to be reminded, then when our food came out he had forgotten we even ordered three sushi rolls. We watched him write the order down, and he repeated our order back to us, so unsure how it was forgotten. We then asked for sauce for our hibachi food, which he offered, then he forgot that too. I had to walk to the sushi bar and pay because he never came back. As I was paying, I watched as he sat in the hallway watching a video on his phone. For $140.00, I would gladly eat anywhere else. I tipped 20% because I don't know if they share tips with the sushi bar and bar, but he deserved nothing.
Atmosphere: 2
Food: 4
Service: 1
I’ve had good experience at Tokyo moon they do a good job on fixing things when there’s a mess up I would recommend Tuan he was a good cook he’s kind he likes to make funny jokes with his customers my server was Dani shes absolutely amazing she made our night she asked if everything was made right we got a appetizer and we never got it she went out of her way to tell the people in the back to make it sam is also a good server he makes sure everything right his service is good I saw a new waitress she was kinda slow on her tables but she was very sweet on asking us for refills.
Atmosphere: 5
Food: 5
Service: 5
So-so and a little bit chaotic.
Atmosphere: 3
Food: 3
Service: 3
NEVER AGAIN! Not sure if there’s new management but I just ordered hibachi chicken today to go. Got chicken, no veggies. No dipping sauce (told them I wanted only the brown got neither) and our rice was straight pepper and a little under 3/4 full. Smh. NOT WORTH IT
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Rice, Hibachi Steak
Arrived at 5:00 p.m. Right after they opened. The service was prompt, food average. My veggie roll was fantastic. And the Happy Buddha beer was a perfect accompaniment. My yellowtail roll seemed quite fresh and would have been delicious except for the Sriracha sauce on top. They ask what level of hotness you want but The menu does not say that that heat is from a drizzle topping made of sriracha, which made the whole roll not too palatable. My chicken kabobs were quite overcooked. I will go back but certainly I won't ask for any hotness on my sushi rolls!
Atmosphere: 4
Food: 3
Service: 4
The food is good hibachi style.
Atmosphere: 4
Food: 4
Service: 4
Good was great, wait wasn't long, service was good but cleanliness was lacking. Floors sticky and bathrooms were grimy. Unfortunately just in my opinion you didn't seem like it was cleaned very much. But overall the place was good!
Atmosphere: 3
Food: 5
Service: 5
The ole lady and I came here for dinner 6-20-25 and they were slow on our drinks then when we got our food they rushed us not even there 25 minutes and the check was already on the table with the waitress waiting for me to pay as she asked are you ready to pay twice interrupting our date night horrible experience
Restaurantji Recommends
We placed an order at 5:28pm for pick up. My husband went to pick up our order and arrived home with someone else's order. I then called and explained what happened and they asked us to bring back the wrong order, so we did. It sounded like they were planning on just having us switch orders. So I made sure to tell them our order needs to be remade because we cannot eat something thats already been in someone elses home.
When we arrived the other customer with the wrong order was also there, the staff then went to the back of the restaurant and took all the bags with switched orders with them. Im pretty certain they just rebagged and switched food because i did not see anyone rolling the sushi in the front and i was not confident they were being truthful so I asked for a refund. The staff seemed extremely overworked and stressed and nobody could figure out how to refund my order. One of the girls named Lily was very kind and patient and tried her best to handle the situation. After waiting there for a very long time we left around 7:40pm and were told that our refund should process in about 3 hours.
I think the management/owner really needs to work on their service and how they handle the issues for future customers.
Atmosphere: 1
Food: 1
Service: 1
They refused to service a party of 9 because we were too many...
Atmosphere: 1
Food: 1
Service: 1
Amazing always and forever.
Atmosphere: 5
Food: 5
Service: 5
Our waiter made the meal. He made my daughter feel special on her birthday. He helped her to create her own roll, which she loved. Thank you for a great dinner.
Atmosphere: 5
Food: 4
Service: 5
Everyone but hostess was great! We were nervous with the 50/50 reviews but were very satisfied! Price wasn’t any higher than places with much less fresh food. Hibachi cook and waiter were great. Quantity and quality food was awesome. Just hostess was disappointing. Not excited to be there and, like many places, gave more attention to people on the phone than those in person. Similar to a drive thru or Walmart pick up and deliver workers. But that is the new norm. Overall was great!
Atmosphere: 4
Food: 5
Service: 4
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