GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Emily Herrera
The garlic Parmesan suck… at least Buffalo Wild Wings as some taste of garlic and heat… yours have absolutely no flavor!!! Fries are better than Buffalo Wild Wings.
kayla wallace
I stopped by this Wingstop location today around noon to pick up an order, and what I witnessed was really disappointing. While I was waiting (which I was told would be about 20–25 minutes which is totally fine), I overheard what seemed to be a manager speaking very rudely to a new employee. He abruptly told her there was “no use” for her and that she needed to clock out and go home. She appeared to still be in training and trying her best, so watching him speak to her like that in front of customers was shocking and honestly uncalled for.
Even after she clocked out, he continued complaining about her to another employee, all while she was still sitting nearby. It was very uncomfortable and unprofessional to witness as a customer. He later tried to backtrack by saying she was “just going on break” and could clock back in later, but the damage was already done.
On top of that, there were other loud and inappropriate conversations happening in the back, which made the atmosphere feel even more chaotic. I ended up leaving before even getting my order because I was so disgusted by how that employee was treated.
To be honest, the food here is hit or miss anyway often overcooked and dry. I’ve given this location several chances, but the quality and now the customer experience just don’t make it worth coming back. I really hope the management improves, for the sake of both the employees and the customers.
Brandon Bonner
DO NOT ORDER FROM THIS LOCATION! Missing food, missing dip , won't answer the phone, won't correct the order. $60+ for 3 items and they short the order
Heather Reed
They cancelled my order after waiting for it for over 45 minutes I placed it at 11:15 they closed at 1am per Google but the store manager stated that since it was now within 15 minutes of close they would give me a refund. The manager is grossly incompentant since I ordered almost an HOUR before close. He stated they just did not WANT to drop anymore food. He could have just told me that at the beginning it’s a waste of everyone time.
Sara Ross
Listen to reviews and do not order from this location. They do not check bags and leave something out every single time. Tonight we paid for EXTRA ranch and door dashed it. We get the food… NO ranch at all . My fault I have given this location many chances but management is to blame. I called to let them know that yet again they have left something important out, I was told that the manager said she was certain she put it in there. WTH? Why would I lie about ranch?! Do better. It’s not that hard to double check bags in order to have better service and reviews. Why not do better and change that if it’s obviously a problem? They have left our sandwiches once and strips another time. If I owned this location and saw these reviews I would seriously consider changing management or you will lose lots of business. We will not give this location another dime.
Trenise Walker
Cashier needs to work on customer service
Usagi Smite
Took forever thats it
MattyG997 Productions
Awesome food awesome service. Thank you Lena for EVERYTHING!!! 🙏
Brittany Owens
Understaffed currently, long waits while watching the staff giggle, horse play, and be on their phones...not a great location at this time..
Food is decent. Staff don’t know what they are doing and are a bit rude. Food is usually not ready even close to the time it says it should be on the app when order is placed. I think this location would benefit from better management. Wouldn’t recommend.
Jay “Murphy” Murphy
The people in here are races as ever I have been sitting in the parking lot for over an hour. I walked in and made an order. I called and made an order and was told that it will take only 15 minutes. The same order because they don’t see me
Joe Stover
used the app to order. payed with Venmo. Never got my order. doordash called and said my order should be here. it was not. Door dash who I don't have an account with canceled the order. told me to call wingstop. I called them and they told me to call door dash. Now I can't get money from Wingstop, doordash or Venmo.
Jackie Bell
Listen to the reviews. We ordered through DoorDash, and our second dasher was told my order was already picked up. They also said they would not remake it even though it was their fault for giving it to the wrong person. The bad reviews are consistent for a reason.
Monte McGuire
wings suck & service bad. Will never go back. I use to eat here every Friday. it's fallen off a cliff about 3 years ago. gave them one lore chance and they failed spectacularly.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
The garlic Parmesan suck… at least Buffalo Wild Wings as some taste of garlic and heat… yours have absolutely no flavor!!! Fries are better than Buffalo Wild Wings.
I stopped by this Wingstop location today around noon to pick up an order, and what I witnessed was really disappointing. While I was waiting (which I was told would be about 20–25 minutes which is totally fine), I overheard what seemed to be a manager speaking very rudely to a new employee. He abruptly told her there was “no use” for her and that she needed to clock out and go home. She appeared to still be in training and trying her best, so watching him speak to her like that in front of customers was shocking and honestly uncalled for.
Even after she clocked out, he continued complaining about her to another employee, all while she was still sitting nearby. It was very uncomfortable and unprofessional to witness as a customer. He later tried to backtrack by saying she was “just going on break” and could clock back in later, but the damage was already done.
On top of that, there were other loud and inappropriate conversations happening in the back, which made the atmosphere feel even more chaotic. I ended up leaving before even getting my order because I was so disgusted by how that employee was treated.
To be honest, the food here is hit or miss anyway often overcooked and dry. I’ve given this location several chances, but the quality and now the customer experience just don’t make it worth coming back. I really hope the management improves, for the sake of both the employees and the customers.
DO NOT ORDER FROM THIS LOCATION! Missing food, missing dip , won't answer the phone, won't correct the order. $60+ for 3 items and they short the order
They cancelled my order after waiting for it for over 45 minutes I placed it at 11:15 they closed at 1am per Google but the store manager stated that since it was now within 15 minutes of close they would give me a refund. The manager is grossly incompentant since I ordered almost an HOUR before close. He stated they just did not WANT to drop anymore food. He could have just told me that at the beginning it’s a waste of everyone time.
Listen to reviews and do not order from this location. They do not check bags and leave something out every single time. Tonight we paid for EXTRA ranch and door dashed it. We get the food… NO ranch at all . My fault I have given this location many chances but management is to blame. I called to let them know that yet again they have left something important out, I was told that the manager said she was certain she put it in there. WTH? Why would I lie about ranch?! Do better. It’s not that hard to double check bags in order to have better service and reviews. Why not do better and change that if it’s obviously a problem? They have left our sandwiches once and strips another time. If I owned this location and saw these reviews I would seriously consider changing management or you will lose lots of business.
We will not give this location another dime.
Cashier needs to work on customer service
Took forever thats it
Awesome food awesome service. Thank you Lena for EVERYTHING!!! 🙏
Understaffed currently, long waits while watching the staff giggle, horse play, and be on their phones...not a great location at this time..
Restaurantji Recommends
Food is decent. Staff don’t know what they are doing and are a bit rude. Food is usually not ready even close to the time it says it should be on the app when order is placed. I think this location would benefit from better management. Wouldn’t recommend.
The people in here are races as ever I have been sitting in the parking lot for over an hour. I walked in and made an order. I called and made an order and was told that it will take only 15 minutes. The same order because they don’t see me
used the app to order. payed with Venmo. Never got my order. doordash called and said my order should be here. it was not. Door dash who I don't have an account with canceled the order. told me to call wingstop. I called them and they told me to call door dash. Now I can't get money from Wingstop, doordash or Venmo.
Listen to the reviews. We ordered through DoorDash, and our second dasher was told my order was already picked up. They also said they would not remake it even though it was their fault for giving it to the wrong person. The bad reviews are consistent for a reason.
wings suck & service bad. Will never go back. I use to eat here every Friday. it's fallen off a cliff about 3 years ago. gave them one lore chance and they failed spectacularly.
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