Mr.Sub

315 Queen St, Acton
(519) 853-5316

Recent Reviews

Marsh H

Not the best location, the Sub tasted off and no fresh testing. The washroom is absolutely disgusting, which if you are eating there will for sure turn you off. Too bad as I am a lover of Mr Sub, this location was not great unfortunately.

Atmosphere: 1

Food: 2

Service: 3

h kerr

Food was good, staff were horrible. She yawned in my face and over my food at least 3 times while making my sub. Sorry I woke and inconvenienced you.

Atmosphere: 2

Food: 4

Service: 1

John Bredin

Not open during hours posted on google and on their door, possibly shut down

Antonio G.

Bread has always been stale. Not sure if it's just when I order- but don't recall ever getting fresh bread. I raised this issue with the staff once- tried again today- all four of our subs had stale bread. Hard ends and fell apart while eating.

Ashok Kela

Nice food nice clean mit a

Atmosphere: 5

Food: 5

Service: 5

F D

2 stars simply because they’re somewhat forced to follow some of health Canada food safety and Mr Sub has a no fail recipe. Some of the employees here are pushing the quality expectations extremely low with customer service and old hard bread.Also seems they use less meat than other Mr subsMr sub head office needs to over see their franchisees

Google user

2 stars simply because they’re somewhat forced to follow some of health Canada food safety and Mr Sub has a no fail recipe. Some of the employees here are pushing the quality expectations extremely low with customer service and old hard bread. Also seems they use less meat than other Mr subs Mr sub head office needs to over see their franchisees

Martin I

Do not trust the positive reviews for this Mr Sub as they appear to be all friends and family or alternatively paid reviews. Use your judgement!I went into this Mr Sub as I was working in the area. As soon as I entered, I felt negative energy from the worker behind the counter towards the customer that was already in store. I proceeded to use the bathroom and this was my first red flag concern as the way that a bathroom is maintained is usually a sign of how the kitchen is maintained. There was dried feces all over the bowl and it didn't look like it was cleaned in months! I just had to urinate, so it wasn't the end of the world. I proceeded to wash my hands and there were no paper towels and no hand dryers, so I came out of the bathroom and used some napkins from the napkin dispenser and at the same time, I notified the worker behind the counter whom later identified himself as the owner "Babees" (not sure of the spelling as this is phonetically written based on what I heard). He was upset that I used the napkins and he didn't seem to care that there was an unmaintained dirty bathroom! I still reluctantly ordered a sub because I was hungry. I ordered a 12" Canuck Classic sub which is the ham, bacon and double cheese. There was only white bread and it looked stale. As he was putting the meat on, he immediately asked me what toppings I would like and I said that I would let him know as he is making it. The reason for this is that he was trying to put less ham on the sub than it calls for! I started naming the toppings that I wanted (which by the way did not look fresh). As I was asking for the toppings, I asked him to discard the rotten veggies. He is also extremely cheap with the amount of toppings that he puts on, he put on 4 slices of olives, a sprinkle of onion, tomatoes only in the middle of the sub....it was ridiculous! Then he proceeded to scold me for not just saying that I wanted everything less the toppings that I didn't want. So he wanted me to say, put all the toppings, except pickles, except jalapenos, except spinach, except cucumbers. REALLY? So I proceeded to tell him that "the reason that I select a topping at a time is simply because he is cheap and doesnt put many toppings on." At this point he gets argumentative and say that "its not like before, toppings are expensive and you cant get all the toppings that you want" AGAIN REALLY??? At this point I was upset that I just tapped my card and paid. He continued to argue with me and complained that I took too many napkins...I took 4-5!!! Those napkins are one wipe paper thin napkins...REALLY??? I said to him that "I am not cheap and I will pay extra if I have to" He did not like that and he said that he doesn't need my money. I asked him for his name (Babees - which maybe should be spelled BABY) and I asked for head office's phone number and he had the nerve to say that I was only asking so that I can get a free sub!!!! So at this point, I was so upset that I flashed about $500 in cash that I had on hand and said I don't need your money or your free subs either and I asked for a full refund and left the sub for him to choke on!!! I cannot believe how horrible my customer experience was let alone from an owner!!! I will be reporting him to both Mr Sub Head Office and to Health Inspectors! Babbes, stop being a baby, grow up and learn how to respectfully treat customers and how to run a business! Stop asking your friends and family members for reviews as you are misleading the other customers! I have never seen so many reviews from the last name "Patel"

Atmosphere: 1

Food: 1

Service: 1

Brent Smith

Worst customer service ever. Read all the reviews for yourself!

Atmosphere: 1

Service: 1

Ryan Scriver

Someone who knows what extra tomatoes means

Prince Parmar

Mr. Sub nice staff nice cleaning ,

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak and Cheese Sub

Yash Undhad

Awesome food , best service and beautiful place!! One of the best MR. SUB in town!! Go for it!! Nice cleaning customer support. osm service.

Atmosphere: 5

Food: 5

Service: 5

Colette Dowden

Sorry for owner worker made a horrible sandwich, and was on her phone while garbage was

Atmosphere: 1

Food: 1

Service: 1

Matthew Sagadore

Employee was on personal phone the whole time while making my order, and was barely listening while I tried to ask for my toppings.

AKASH JOBALIA

Mr.sub sub was fresh good communication to what you need given good services as per my request. Also clean sub way nice location.

Atmosphere: 5

Food: 5

Service: 5

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