I visited this Pizza Pizza on February 22, 2025, at 7:40 PM with my two young children and experienced exceptionally poor customer service. The restaurant appeared to be understaffed for a busy Saturday evening, as no one was available to take orders for the first five minutes. When an employee finally arrived, his demeanor was dismissive and unprofessional.
Rather than taking my full order, he repeatedly walked away after each item was mentioned, requiring me to call him back multiple times. When I informed him that I had additional items to order, he became visibly frustrated, raised his voice, and made me feel as though I was inconveniencing him simply by placing an order. What was most concerning, however, was that he proceeded to the back of the store and spoke negatively about me to his colleagues in another language, not realizing that I understood what was being said.
To add to the disappointment, the food was undercooked. During my 15-20 minutes in the store, I noticed other customers facing similar issues with service. This experience was entirely unacceptable, and I strongly encourage management to address staff training and professionalism. I will not be returning and would advise others to consider alternative dining options.
Atmosphere: 1
Food: 1
Service: 1
Special Kay
Me and my friend tried to order a poutine and he said they didn’t have any although it is on the menu so we pointed that out and then they said that it would take a while to make and we said we could wait and then he said that the guy was busy and told us to leave. I would give 0 stars if I could.
Alfred Green
Love being here
Parking: You’ll never have a problem with parking here !
Great food Great service
Atmosphere: 5
Food: 5
Service: 5
Very good food
Atmosphere: 5
Food: 5
Service: 5
Worst pizza pizza I ever tried, staff is worse and way they cooked
great place, nice serving
Atmosphere: 5
Food: 5
Service: 5
Great service and always fast and efficient
Atmosphere: 5
Food: 5
Service: 5
Overall nice experience
Atmosphere: 5
Food: 5
Service: 5
You get fresh and hot pizza but, it's good for dine in
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Garden Veggie Pizza, Chicken Wings
Very good pizza
Vegetarian options: Here coming al time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Sandwich
Bala makes amazing pizza
Atmosphere: 5
Food: 5
Service: 5
Very bad experience, they put very big pieces of onions. I ordered online . The pizzais not properly cooked.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I visited this Pizza Pizza on February 22, 2025, at 7:40 PM with my two young children and experienced exceptionally poor customer service. The restaurant appeared to be understaffed for a busy Saturday evening, as no one was available to take orders for the first five minutes. When an employee finally arrived, his demeanor was dismissive and unprofessional.
Rather than taking my full order, he repeatedly walked away after each item was mentioned, requiring me to call him back multiple times. When I informed him that I had additional items to order, he became visibly frustrated, raised his voice, and made me feel as though I was inconveniencing him simply by placing an order. What was most concerning, however, was that he proceeded to the back of the store and spoke negatively about me to his colleagues in another language, not realizing that I understood what was being said.
To add to the disappointment, the food was undercooked. During my 15-20 minutes in the store, I noticed other customers facing similar issues with service. This experience was entirely unacceptable, and I strongly encourage management to address staff training and professionalism. I will not be returning and would advise others to consider alternative dining options.
Atmosphere: 1
Food: 1
Service: 1
Me and my friend tried to order a poutine and he said they didn’t have any although it is on the menu so we pointed that out and then they said that it would take a while to make and we said we could wait and then he said that the guy was busy and told us to leave. I would give 0 stars if I could.
Love being here
Parking: You’ll never have a problem with parking here !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Good way
Atmosphere: 4
Food: 5
Service: 3
Good food
Atmosphere: 5
Food: 5
Service: 5
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