Once in a blue moon I like to swing by the retro joint and get a vegetarian burger or the vegetarian cheese sub (no steak) and the crew is nice to everyone and makes customers feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Burger
Shannon V
Thought I'd give this fast food place a try. The menu is on the wall, so you're basically eyeing the guests eating while trying to figure out what to order. Weird.
Tried talking to a staff member but he was rude, confrontational, and then blew me off. I'm very disappointed and sad to be treated like that. I won't be back. When you're in a service industry you should put on a smile for every customer no matter how your day is going. Believe me, I've worked retail for many years.
Atmosphere: 2
Food: 2
Service: 1
Cameron Davidson
Had the Bacon cheese burger. Was awesome, burger flavour was good, bacon crispy, cheese melted over all. Toppings standard, but their burger sauce elevated it. Service friendly, quick Atmosphere good, nice spread of tables, and the front seating bench looks outside, place to sit when alone, or want to be alone.
Retro for us never fails. Their burger consistently tastes good. Large portions of fries and they taste great. Staff is friendly and pleasant to deal with. We enjoy this place!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Gravy, Burger, Fries
Shawn A
I’ve been in the restaurant a couple of times as well as ordered on a food delivery app in the past and never had an issue… but today when we received our order of a burger and chicken souvlaki dinner via uber eats, instantly my partner noticed that the burger bun on the top was extremely hard and seemed stale. I had had a few bites of my souvlaki rice and salad, and noticed something tasted off, but couldn’t put my finger it… and then I picked up just a spoonful of rice and the smell instant instantly hit me, it almost had a soapy taste and smell to it, it was disgusting and it turned me off of the entire meal. I’m not sure if anything has changed management or food wise in the last couple months, but we will definitely not be going back or ordering from here again anytime soon.
Atmosphere: 1
Food: 2
Service: 2
Scot Middleton
Awesome Philly
Atmosphere: 5
Food: 5
Service: 5
Sophia Puff
Food is fine , a lil burnt . Owner is rude as hell but hey to be expected based off the reviews . Very clear tho customer service isn’t a priority anyways so no point in writing my story 😉
** reply . Couple no.. bold to assume . And never cracked anything in your restaurant I live across the street just moved here was relaxing having a drink by the water fountain and decided I was hungry and tried your restaurant. I never took a sip nor did I plan to dine in . It was the way you reacted to the situation . You could have been so much more kind and respectful on how you handled that situation as an owner of a business . Could have very simply KINDLY asked me to throw it away or take the food to go . Rather than be angry and rude immediately. I never argued your point . You were right . Your reaction was not .
Atmosphere: 1
Food: 2
Service: 1
Peter Lui
I’m not a regular here but this is the last time for me. I came by last Thursday around 8pm for a late dinner. Always the same guy with glasses at the cash register taking your order. He has zero customer service but I’ve always overlooked his sourpuss personality because I’m here for the food. I ordered the Swiss Mushroom Burger combo with fries and a pop. Both the burger and fries were extremely greasy and it was difficult to finish them because they tasted so oil laden and dirty! I suspect they hadn’t cleaned the grill nor changed the frying oil in some time because it was nearing closing time. I’ve worked many years in restaurant kitchens to know the difference between regularly changed frying oil and dirty frying oil. Shortly after leaving Retro Burger, I felt my stomach cramping up. For the next 48 hours, I had vomiting, abdominal cramping and small bowel obstruction which was confirmed by a hospital CT scan. Even today, I still have a residual stomach ache. I know running a business costs money and prices for everything have gone up but we cannot compromise when customers’ health is at stake!
I will drive way out of my way everytime to eat here. The food is always hot, and always SOOO good! I usually stick with the Hotdog combo, and it cannot be beat. It has a ma & pa vibe to the shop, and the workers make it feel like family. I absolutely recommend you check out Retro Burger if you're in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken, Deep Fried Mars Bar, Fries
Mike Racioppo
I am very happy that things have turned around for the better. The current owner has taken all the input and things have improved dramatically. The food is awesome, service much better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
bobby blister
Prices are way to high for a fast food restaurant. 23$ for a Philly cheesesteak combo.
Scott C
Awsome burger ? ? ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Michelle Stjohn
Great food well priced and amazing service! Definitely recommend and we will be back for sure!
Once in a blue moon I like to swing by the retro joint and get a vegetarian burger or the vegetarian cheese sub (no steak) and the crew is nice to everyone and makes customers feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Burger
Thought I'd give this fast food place a try. The menu is on the wall, so you're basically eyeing the guests eating while trying to figure out what to order. Weird.
Tried talking to a staff member but he was rude, confrontational, and then blew me off. I'm very disappointed and sad to be treated like that. I won't be back. When you're in a service industry you should put on a smile for every customer no matter how your day is going. Believe me, I've worked retail for many years.
Atmosphere: 2
Food: 2
Service: 1
Had the Bacon cheese burger. Was awesome, burger flavour was good, bacon crispy, cheese melted over all. Toppings standard, but their burger sauce elevated it.
Service friendly, quick
Atmosphere good, nice spread of tables, and the front seating bench looks outside, place to sit when alone, or want to be alone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Good food, good staff, highly recommended
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Swiss Mushroom Burger, Bacon Poutine, Philly Cheesesteak, Greek Fries, Gravy, Veggie Burger, Greek Burger, Onion Rings, Greek Salad, Cheese Burger, Burger, Crispy Chicken, Philly Cheese Steak Poutine, The Real Poutine, Sandwich, Steak, Fries, Fish and Chips, Philly Poutine, Chicken Souvlaki
Retro for us never fails. Their burger consistently tastes good. Large portions of fries and they taste great. Staff is friendly and pleasant to deal with. We enjoy this place!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Gravy, Burger, Fries
I’ve been in the restaurant a couple of times as well as ordered on a food delivery app in the past and never had an issue… but today when we received our order of a burger and chicken souvlaki dinner via uber eats, instantly my partner noticed that the burger bun on the top was extremely hard and seemed stale. I had had a few bites of my souvlaki rice and salad, and noticed something tasted off, but couldn’t put my finger it… and then I picked up just a spoonful of rice and the smell instant instantly hit me, it almost had a soapy taste and smell to it, it was disgusting and it turned me off of the entire meal. I’m not sure if anything has changed management or food wise in the last couple months, but we will definitely not be going back or ordering from here again anytime soon.
Atmosphere: 1
Food: 2
Service: 2
Awesome Philly
Atmosphere: 5
Food: 5
Service: 5
Food is fine , a lil burnt . Owner is rude as hell but hey to be expected based off the reviews . Very clear tho customer service isn’t a priority anyways so no point in writing my story 😉
** reply .
Couple no.. bold to assume . And never cracked anything in your restaurant I live across the street just moved here was relaxing having a drink by the water fountain and decided I was hungry and tried your restaurant. I never took a sip nor did I plan to dine in . It was the way you reacted to the situation . You could have been so much more kind and respectful on how you handled that situation as an owner of a business . Could have very simply KINDLY asked me to throw it away or take the food to go . Rather than be angry and rude immediately. I never argued your point . You were right . Your reaction was not .
Atmosphere: 1
Food: 2
Service: 1
I’m not a regular here but this is the last time for me. I came by last Thursday around 8pm for a late dinner. Always the same guy with glasses at the cash register taking your order. He has zero customer service but I’ve always overlooked his sourpuss personality because I’m here for the food. I ordered the Swiss Mushroom Burger combo with fries and a pop. Both the burger and fries were extremely greasy and it was difficult to finish them because they tasted so oil laden and dirty! I suspect they hadn’t cleaned the grill nor changed the frying oil in some time because it was nearing closing time. I’ve worked many years in restaurant kitchens to know the difference between regularly changed frying oil and dirty frying oil. Shortly after leaving Retro Burger, I felt my stomach cramping up. For the next 48 hours, I had vomiting, abdominal cramping and small bowel obstruction which was confirmed by a hospital CT scan. Even today, I still have a residual stomach ache. I know running a business costs money and prices for everything have gone up but we cannot compromise when customers’ health is at stake!
Atmosphere: 2
Food: 1
Service: 2
Dirty prices, kitchen, and management
Restaurantji Recommends
I will drive way out of my way everytime to eat here.
The food is always hot, and always SOOO good! I usually stick with the Hotdog combo, and it cannot be beat. It has a ma & pa vibe to the shop, and the workers make it feel like family. I absolutely recommend you check out Retro Burger if you're in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken, Deep Fried Mars Bar, Fries
I am very happy that things have turned around for the better. The current owner has taken all the input and things have improved dramatically. The food is awesome, service much better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Prices are way to high for a fast food restaurant. 23$ for a Philly cheesesteak combo.
Awsome burger ? ? ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Great food well priced and amazing service! Definitely recommend and we will be back for sure!
Atmosphere: 5
Food: 5
Service: 5
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