We ordered two quarter chicken dinners through the app for delivery and didn't receive our order for almost two hours. After 70 min, I called the central number and was told they couldn't see any more information than I could on the app (cooking, not yet out for delivery). I was asked if I would like to speak with the store and was transferred - over 10 min waiting and no answer. My husband called the store directly and still no answer. At this point, the order status was changed to out for delivery, which would be another 30 min! We would have cancelled the order if anyone would have picked up the phone. The delivery was 10 min late and we only received 1/2 a portion of fries in one of the meals and they were cold. They clearly were running behind or forgot our order and conveniently didn't answer our calls to cancel. Almost 2 hrs later and the food wasn't hot or complete. If delivery will take 2 hrs, they should be up front about the wait and give you an option to cancel. Will not order from this restaurant again (Salem Rd, Ajax).
Food: 2
Service: 1
Christopher Lock
Maria was an absolute wonderful server!
Atmosphere: 4
Food: 4
Service: 5
Jordyn Mathers
Maria was incredible and super sweet! She was fast, efficient, and kind. Thank you Maria!
Atmosphere: 5
Food: 5
Service: 5
Deborah Forbes
Maria was an amazing server. We needed to be in and out quickly, and she was so accommodating. Our food was brought out promptly, and she checked on us often to make sure everything was to our liking. She even gave us a sweet christmas card. Will definitely come back again, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Euge Farr
Our party of 5 were well taken care of by our server Maria. She helped to put us in a Christmas spirit. The food and service were great. We will definitely come back to this restaurant.
Parking: No problems finding a parking spot at this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Festive Special, Coconut Cream Pie
Bev Bowman
Maria was wonderful.....the best service in a very long time. She is very special...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Festive Special
Michael Poblete
Service was great. Maria was our server. She was great.
Service: 5
Shamar Mohamed
Everything was great Our server Maria was very kind and quick and she was very patient when taking orders.
Atmosphere: 5
Food: 5
Service: 5
M John
I'm always happy with my take-out experience. The order is accurate and the food is delicious.
Atmosphere: 5
Food: 5
Service: 5
Linda Gould
Maria is an excellent waitress! She's friendly and attentive and goes the extra mile to make you feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Garden Salad, Quarter Chicken Dinner
Me and my friend came here for dinner last night and the food was amazing and Maria Our server was so sweet and Very good at her job Whenever our drinks for empty, she would bring us refills without asking, which was very nice 😊 thank you so much and merry Christmas 🎄
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Festive Special
Lisa Rodmell
Maria was amazing! So friendly and provided great service 😃
Atmosphere: 5
Food: 5
Service: 5
Stephanie Dillon
Maria was amazing…cheerful and warm! Her positive energy made for a wonderful night. She is lovely! The festive specials were delicious…another great meal at Ajax Swiss Chalet!
Atmosphere: 5
Food: 5
Service: 5
Cx3001 Chi
Maria was pleasant.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Rotisserie Chicken Sandwich
Scott Barrett
Once again we were served by Tammy. She was delightful as always.
We ordered two quarter chicken dinners through the app for delivery and didn't receive our order for almost two hours. After 70 min, I called the central number and was told they couldn't see any more information than I could on the app (cooking, not yet out for delivery). I was asked if I would like to speak with the store and was transferred - over 10 min waiting and no answer. My husband called the store directly and still no answer. At this point, the order status was changed to out for delivery, which would be another 30 min! We would have cancelled the order if anyone would have picked up the phone. The delivery was 10 min late and we only received 1/2 a portion of fries in one of the meals and they were cold. They clearly were running behind or forgot our order and conveniently didn't answer our calls to cancel. Almost 2 hrs later and the food wasn't hot or complete. If delivery will take 2 hrs, they should be up front about the wait and give you an option to cancel. Will not order from this restaurant again (Salem Rd, Ajax).
Food: 2
Service: 1
Maria was an absolute wonderful server!
Atmosphere: 4
Food: 4
Service: 5
Maria was incredible and super sweet! She was fast, efficient, and kind. Thank you Maria!
Atmosphere: 5
Food: 5
Service: 5
Maria was an amazing server. We needed to be in and out quickly, and she was so accommodating. Our food was brought out promptly, and she checked on us often to make sure everything was to our liking. She even gave us a sweet christmas card. Will definitely come back again, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Our party of 5 were well taken care of by our server Maria. She helped to put us in a Christmas spirit. The food and service were great. We will definitely come back to this restaurant.
Parking: No problems finding a parking spot at this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Festive Special, Coconut Cream Pie
Maria was wonderful.....the best service in a very long time. She is very special...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Festive Special
Service was great. Maria was our server. She was great.
Service: 5
Everything was great Our server Maria was very kind and quick and she was very patient when taking orders.
Atmosphere: 5
Food: 5
Service: 5
I'm always happy with my take-out experience. The order is accurate and the food is delicious.
Atmosphere: 5
Food: 5
Service: 5
Maria is an excellent waitress! She's friendly and attentive and goes the extra mile to make you feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Garden Salad, Quarter Chicken Dinner
Restaurantji Recommends
Me and my friend came here for dinner last night and the food was amazing and Maria Our server was so sweet and Very good at her job Whenever our drinks for empty, she would bring us refills without asking, which was very nice 😊 thank you so much and merry Christmas 🎄
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Festive Special
Maria was amazing! So friendly and provided great service 😃
Atmosphere: 5
Food: 5
Service: 5
Maria was amazing…cheerful and warm! Her positive energy made for a wonderful night. She is lovely! The festive specials were delicious…another great meal at Ajax Swiss Chalet!
Atmosphere: 5
Food: 5
Service: 5
Maria was pleasant.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Rotisserie Chicken Sandwich
Once again we were served by Tammy. She was delightful as always.
Parking: Lots
Atmosphere: 4
Food: 4
Service: 5
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