Dairy Queen Grill & Chill
582 Main St S, Alexandria
(613) 525-3351
Recent Reviews
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Drive through was extremely slow and it wasn’t very busy. 7pm and maybe one or two cars in the drive though. 25 minutes wait for two small blizzards and one was still wrong.
Atmosphere: 3
Food: 2
Service: 1
30 min wait for one sandwich very bad service.
Atmosphere: 1
Food: 1
Service: 1
I couldn’t keep the burger down. Not for me.
Atmosphere: 1
Food: 1
Service: 1
Used to be a great spot for food and ice cream. Service has gotten progressively worse. Wait times in drive through are 10 -15 mins to get smal
Atmosphere: 1
Food: 3
Service: 1
My 6 year old could have written happy birthday on the cake better and it was $40. They gave a $2 discount but it was embarrassing to serve. The strawberry cheesecake blizzard was only mixed on the top. Half way through just plain ice cream. Service sucked. Slow with an attitude of “I don’t want to be here” very evident. Never never again will I go here.
Atmosphere: 1
Food: 1
Service: 1
Dirty. Very dirty. Men’s bathroom toilet looked plugged. Looks like didn’t even try plunger . Blizzard station was a disaster. I wanted exlarge. They said no button so wanted to charge me a large and a medium????? 7 dollars difference from lg to exlg???????????? No way. Scam floors dirty. Garbage cans dirty. They young girl who made our blizzards was very nice and apologetic and that she just started her shift and I could tell true. It’s the owners and managers…. The last time my wife went there the female ‘manager’ had her shoes off and up on a bench. They served family members before my wife and her daughter . I will be reporting to head office tomorrow and hopefully can share pics I took. I drove from Maxville. Guess it’s to Cornwall next time. Disgusting!!!!!!
Worst blizzard I've ever had.
Wow … I mean …
They lost all of the essence of this style of place …
Ordered 3 small sundaes 1 kid cone $24. Robbery.. my two hot fudge sundaes really had no chocolate so I went back to counter. Girl scraped the bag and fixed mine. The second was a disgusting mess and I requested a new one. She proceeded to put the partially eaten one in the fridge. I said that has been eaten it has to go in garbage. She was dumbfounded. This place needs to do a lot better. Beware is what I say. Never will I go back. Gross
Extremely dirty. Ice machine was empty, bathroom was disgusting. Hand dryer barely worked, there was garbage on the floor and near tables, and our booth had a broken light above it. The food was horrible. Chewy chicken fingers that tasted microwaved, and lazily “tossed” in sauce. I also overheard something about the staff not giving a customer the correct amount of change, wich I wouldn’t be surprised by. Do not reccomend. I will not be coming back
Restaurantji Recommends
The place is so dirty, border line disgusting. Equipment out of service, screaming at staff that are visibly on break to come back to work to help handle a “rush”. When asked for an empty cup for water, we were given a stare down as if we were a nuisance…
Not a great experience. 17 minutes waiting in drive thru to get an incomplete and incorrect order. Atmosphere inside is more of a family daycare than a restaurant. Not fast, not good, no service.
I got a bananas split and the pineapple was not good. It tasted and smelt sour/almost like alcohol. Not okay. I should’ve brought it back right away. I saw a post on Facebook someone saying this DQ is not very good. I didn’t wanna believe that but now I’m shocked, they would have smelt how bad that pineapple was. It’s definitely expired.
Atmosphere: 3
Food: 1
Service: 3
Always a great experience and delicious meal. It would be nice to get more fries with the meals but all in all it’s awesome ! Great staff.
I am always satisfied when I go to Dairy Queen.
Impeccable service, excellent food and ice cream. Good value for money. I much prefer this restaurant to the McDonald's.
Not greasy food compared to others.
Atmosphere: 5
Food: 5
Service: 5
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