Very disappointed with Starbucks. My wife wanted to go get a London fog so I decided to get a coffee . My coffee I received was warm at best and one thing I hate is lukewarm coffee. So I told and showed them how warm it was by drinking it fast like a glass of water . They gave me a 2nd one and it was the same thing. Starbucks needs to get their act together. You sell coffee and that's the life blood of your business so why would you sell lukewarm coffee at an exorbitant price ? My visits to Starbucks are becoming very rare because they lack consistency.
Atmosphere: 3
Food: 1
Service: 3
Erin Issler
Having spent thousands of dollars at Starbucks over the years, I was very taken aback by how rude and dismissive the drive-through barista was at your location last night. I went through the drive-through with my daughters to get a chai drink however, this location was out of Chai. I mentioned that I was going to buy a chai drink, but instead asked for water. The drive-through barista told me that I had to pay for something if I wanted free water. I explained I was going to order a chai drink but as it was unavailable, there was nothing else I wanted. It was explained to me again that I had to buy a drink to get a glass of water. I have been to Starbucks locations all over the world, and this is the first and only time in 20+ years that I have been refused a glass of water. I will never return to the Starbucks location. Absolutely terrible customer service.
Service: 1
Real
Very good and spacious. Staffs are kind. The washrooms are clean. Nice patio. One thing, It takes very long to pick up your pre ordered bakery items and/or orders were often misplaced at a wrong spot. I was not in rush everytime I visited which was not an issue.
Atmosphere: 5
Food: 5
Service: 3
John Graham
They’re pretty cool here. See picture.
Atmosphere: 5
Food: 5
Service: 5
Starr Verge
The staff is always so nice! They always make my coffee amazing 😍
Atmosphere: 5
Food: 5
Service: 5
Aum
the baristas were rude, got my order wrong twice and wouldnt give me a corrected order, I had to pay for it 😐 do NOT go here
Atmosphere: 1
Food: 1
Service: 1
Cliff Red
You can't even study there without being kicked out for not purchasing something 👎👎👎👎
David
The drinks we ordered were great, but the fact that the credit machine asked for a tip in the drive-thru is beyond greedy and unprofessional. Tipping culture is predatory on consumers as it is, and asking for a tip when you already charge an arm and a leg for basic coffee drinks is crazy. What would the tip even be for? Opening the window and handing a drink? I think the 7-dollar-a-drink price point already covers that.
hannah briggs
On May 12, 2025 between 9:30-9:40 i came to this starbucks to get a Venti Mango Dragonfruit Lemonade blended without inclusion on my spare during school and one of the Baristas from this store was super rude after i went back up to the counter to say my drink was made wrong and had inclusions in it and if it’s possible i asked for it to be remade and she proceeded to say “Sure, Whatever” She then took the drink out of my hand and dumped it out which is against store policy to take back a drink someone has already started drinking. After it was remade she called my name and slammed the drink back down and said “Here” and walked away. I come to this Starbucks very often and am so disappointed in this service i received.
Sasha
Workers are always so kind! Drink making skills are definitely great!
This is a Second time that I have got a cup of pumpkin spice latte when I got home it’s almost halfway and we pay for a full cup I don’t understand why they are not filling it to the top 🙄in Alliston
Kate Power
Every time I order here, I leave feeling ripped off. The staff never make drinks consistently, and tonight was the last straw. I received my grande white chocolate mocha hardly 3/4 full—at $7 a coffee, I expect a full cup. If that's too much to ask, at least serve it in a tall cup and charge me appropriately. Time to boycott Starbucks and support small shops like Northern Blush and the new Pink Peony Cafe down the street instead.
Food: 1
Service: 1
Mirella Brahimi
Went into get a cold foam latte and the lady at the drive through window was so rude and had no manners whatsoever, all because I didn’t know the drink name?! “What can I get you” sorry I didn’t realize what an inconvenience it was for you….
Chantelle
Every time i order here its disappointing. I have been getting decaf as I'm pregnant and it is always too bitter, or too bland. Every other location I order at is very consistent with their drinks. This location is a hit and miss and for the price is not worth the gamble. Please do something about your baristas.
Food: 1
Candy Mabie
The people there are awesome. Very friendly, polite, and well mannered . I love going there.
Very disappointed with Starbucks. My wife wanted to go get a London fog so I decided to get a coffee . My coffee I received was warm at best and one thing I hate is lukewarm coffee. So I told and showed them how warm it was by drinking it fast like a glass of water . They gave me a 2nd one and it was the same thing. Starbucks needs to get their act together. You sell coffee and that's the life blood of your business so why would you sell lukewarm coffee at an exorbitant price ? My visits to Starbucks are becoming very rare because they lack consistency.
Atmosphere: 3
Food: 1
Service: 3
Having spent thousands of dollars at Starbucks over the years, I was very taken aback by how rude and dismissive the drive-through barista was at your location last night. I went through the drive-through with my daughters to get a chai drink however, this location was out of Chai. I mentioned that I was going to buy a chai drink, but instead asked for water. The drive-through barista told me that I had to pay for something if I wanted free water. I explained I was going to order a chai drink but as it was unavailable, there was nothing else I wanted. It was explained to me again that I had to buy a drink to get a glass of water. I have been to Starbucks locations all over the world, and this is the first and only time in 20+ years that I have been refused a glass of water. I will never return to the Starbucks location. Absolutely terrible customer service.
Service: 1
Very good and spacious. Staffs are kind. The washrooms are clean. Nice patio. One thing, It takes very long to pick up your pre ordered bakery items and/or orders were often misplaced at a wrong spot. I was not in rush everytime I visited which was not an issue.
Atmosphere: 5
Food: 5
Service: 3
They’re pretty cool here. See picture.
Atmosphere: 5
Food: 5
Service: 5
The staff is always so nice! They always make my coffee amazing 😍
Atmosphere: 5
Food: 5
Service: 5
the baristas were rude, got my order wrong twice and wouldnt give me a corrected order, I had to pay for it 😐 do NOT go here
Atmosphere: 1
Food: 1
Service: 1
You can't even study there without being kicked out for not purchasing something 👎👎👎👎
The drinks we ordered were great, but the fact that the credit machine asked for a tip in the drive-thru is beyond greedy and unprofessional. Tipping culture is predatory on consumers as it is, and asking for a tip when you already charge an arm and a leg for basic coffee drinks is crazy. What would the tip even be for? Opening the window and handing a drink? I think the 7-dollar-a-drink price point already covers that.
On May 12, 2025 between 9:30-9:40 i came to this starbucks to get a Venti Mango Dragonfruit Lemonade blended without inclusion on my spare during school and one of the Baristas from this store was super rude after i went back up to the counter to say my drink was made wrong and had inclusions in it and if it’s possible i asked for it to be remade and she proceeded to say “Sure, Whatever” She then took the drink out of my hand and dumped it out which is against store policy to take back a drink someone has already started drinking. After it was remade she called my name and slammed the drink back down and said “Here” and walked away. I come to this Starbucks very often and am so disappointed in this service i received.
Workers are always so kind! Drink making skills are definitely great!
Restaurantji Recommends
This is a Second time that I have got a cup of pumpkin spice latte when I got home it’s almost halfway and we pay for a full cup I don’t understand why they are not filling it to the top 🙄in Alliston
Every time I order here, I leave feeling ripped off. The staff never make drinks consistently, and tonight was the last straw. I received my grande white chocolate mocha hardly 3/4 full—at $7 a coffee, I expect a full cup. If that's too much to ask, at least serve it in a tall cup and charge me appropriately. Time to boycott Starbucks and support small shops like Northern Blush and the new Pink Peony Cafe down the street instead.
Food: 1
Service: 1
Went into get a cold foam latte and the lady at the drive through window was so rude and had no manners whatsoever, all because I didn’t know the drink name?! “What can I get you” sorry I didn’t realize what an inconvenience it was for you….
Every time i order here its disappointing. I have been getting decaf as I'm pregnant and it is always too bitter, or too bland. Every other location I order at is very consistent with their drinks. This location is a hit and miss and for the price is not worth the gamble. Please do something about your baristas.
Food: 1
The people there are awesome. Very friendly, polite, and well mannered . I love going there.
Atmosphere: 5
Food: 5
Service: 5
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