Just talking about two last meals at Swiss chalet. Alliston I ordered wings and fries. Fries were soggy and cold. Wings Tate’s very good but stone cold so I sent back and they replaced with new wings but they were in breaded and sin was fatty not crisp. Did not have the heart to send back as my 90 year old parents were treating my wife and I. Last Sunday my wife nd I ate at the location in brantford and it was absolutely fabulous. Fresh fries and the chicken was moist and hot our three meals were great. How can this location do this consistently and Alliston be sub par consistently. This has happened on numerous occasions and now considering just going to barrie if we want Swiss. Alliston you need to improve your game for the prices you are charging. Very disappointed. The new waterless urinals are also disgusting and the smell was overwhelming.
Atmosphere: 2
Food: 1
Service: 3
Thomas Reid
To be honest, we walked in at eight twenty. Wait about 30 minutes for someone to take our order. We did not get our food until about an hour later. We were the only ones in the restaurant and just felt like we were inconveniencing. The food was great. It was probably the worst service experience I have ever had
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chicken Dinner
Rose Taylor
Quick and friendly service from Chemar. Great to the grandchildren
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Dinner
Thomas MacDonald
Server Shamar was awesome! Very friendly and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Chicken Dinner, Festive Special
Donna Farrow
We were at swiss chalet in Alliston at 2:30 in the afternoon. Between standing waiting to be seated and sitting at a table for half a hour, we got up and left. Never got service at all over for drinks or food. There was only 4 other tables that had customers. 2 people came in after us and were seated right away, drink order taken. Jerry and I just looked at each other and I said this is bullshit, let's go. We stood up got our coats on and walked out. Not one person came to see why we were leaving. WE WILL DEFINITELY NOT BE RETURNING.
Debbie Maguire
We sat in Shamar (hope I spelled it right)section and he was fantastic. Food was hot and service was great. Would definitely ask to be seated in his section again.
Atmosphere: 4
Food: 5
Service: 5
Neive Power
Chemar is the absolute best. He was so kind and fast. He even went above and beyond to give us a 5 star experience. The food was great and we will be back and we will ask for Chemar!
Atmosphere: 5
Food: 5
Service: 5
Chris
CHEMAR was a great server. Very attentive, quick and knowledgeable, kind. We would come back if all servers where like him.
Atmosphere: 5
Food: 5
Service: 5
Jurgen Schneider
Just returned from another great lunchtime experience at Swiss Chalet in Alliston, Ontario. We have been going to this location for many years and the owner John has consistently delivered quality food and service. Dawn our server always does a great job making us feel at home and pays close attention to detail. We highly recommend this restaurant for reliable, consistent food and service in Alliston.
Atmosphere: 5
Food: 5
Service: 5
R B
Service here is very slow. They have no issues seating people quickly to get you in, only to have to wait. We waited over an hour for our food with a family of 4 including 2 kids. With the way the economy is these days, people work hard to come out and enjoy a meal with their families. Restaurants like this need to make sure their customers are taken care of. Will not eat here again.
Never really have any issues with them but just found out that you have to be 10 and under to purchase a kids meal. Absolutely insane. What if a family is on a budget and the only thing you can afford is a kids meal for everyone. Make budget freidnly meals then. Be lucky we decided to come there for lunch and not mcds across the street were anyone of any age can purchase a kids meal
Atmosphere: 4
Food: 4
Service: 4
the bond man james
Was at the Alliston location for dinner with the wife. We met Jason he was very friendly and made sure we got good service we laterfound out he was the manger.we were very impressed he went out of his way to make sure customers had a good dining experience
Atmosphere: 5
Food: 5
Service: 5
Ava Mariani
Ordered take out and did not receive all items we paid for. Definitely check every single thing you’ve ordered before leaving with your order.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Dinner
Andrea Whiteside
Fast and friendly service. Shamar our server was wonderful. Thanks
Atmosphere: 4
Food: 4
Service: 5
MLH
Enjoyed a really good weekday dinner tonight. Food was tasty, hot and fast. Server was great, Dawn, has a very good sense of humor, looked after our party of 4 perfectly. Kept checking back to see if we were still ok or if we needed anything. Will be back.
Just talking about two last meals at Swiss chalet. Alliston I ordered wings and fries. Fries were soggy and cold. Wings Tate’s very good but stone cold so I sent back and they replaced with new wings but they were in breaded and sin was fatty not crisp. Did not have the heart to send back as my 90 year old parents were treating my wife and I. Last Sunday my wife nd I ate at the location in brantford and it was absolutely fabulous. Fresh fries and the chicken was moist and hot our three meals were great. How can this location do this consistently and Alliston be sub par consistently. This has happened on numerous occasions and now considering just going to barrie if we want Swiss. Alliston you need to improve your game for the prices you are charging. Very disappointed. The new waterless urinals are also disgusting and the smell was overwhelming.
Atmosphere: 2
Food: 1
Service: 3
To be honest, we walked in at eight twenty. Wait about 30 minutes for someone to take our order. We did not get our food until about an hour later. We were the only ones in the restaurant and just felt like we were inconveniencing. The food was great. It was probably the worst service experience I have ever had
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chicken Dinner
Quick and friendly service from Chemar.
Great to the grandchildren
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Dinner
Server Shamar was awesome! Very friendly and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Chicken Dinner, Festive Special
We were at swiss chalet in Alliston at 2:30 in the afternoon. Between standing waiting to be seated and sitting at a table for half a hour, we got up and left. Never got service at all over for drinks or food. There was only 4 other tables that had customers. 2 people came in after us and were seated right away, drink order taken. Jerry and I just looked at each other and I said this is bullshit, let's go. We stood up got our coats on and walked out. Not one person came to see why we were leaving.
WE WILL DEFINITELY NOT BE RETURNING.
We sat in Shamar (hope I spelled it right)section and he was fantastic. Food was hot and service was great. Would definitely ask to be seated in his section again.
Atmosphere: 4
Food: 5
Service: 5
Chemar is the absolute best. He was so kind and fast. He even went above and beyond to give us a 5 star experience. The food was great and we will be back and we will ask for Chemar!
Atmosphere: 5
Food: 5
Service: 5
CHEMAR was a great server. Very attentive, quick and knowledgeable, kind.
We would come back if all servers where like him.
Atmosphere: 5
Food: 5
Service: 5
Just returned from another great lunchtime experience at Swiss Chalet in Alliston, Ontario. We have been going to this location for many years and the owner John has consistently delivered quality food and service. Dawn our server always does a great job making us feel at home and pays close attention to detail. We highly recommend this restaurant for reliable, consistent food and service in Alliston.
Atmosphere: 5
Food: 5
Service: 5
Service here is very slow. They have no issues seating people quickly to get you in, only to have to wait. We waited over an hour for our food with a family of 4 including 2 kids. With the way the economy is these days, people work hard to come out and enjoy a meal with their families. Restaurants like this need to make sure their customers are taken care of. Will not eat here again.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Never really have any issues with them but just found out that you have to be 10 and under to purchase a kids meal. Absolutely insane. What if a family is on a budget and the only thing you can afford is a kids meal for everyone. Make budget freidnly meals then. Be lucky we decided to come there for lunch and not mcds across the street were anyone of any age can purchase a kids meal
Atmosphere: 4
Food: 4
Service: 4
Was at the Alliston location for dinner with the wife. We met Jason he was very friendly and made sure we got good service we laterfound out he was the manger.we were very impressed he went out of his way to make sure customers had a good dining experience
Atmosphere: 5
Food: 5
Service: 5
Ordered take out and did not receive all items we paid for. Definitely check every single thing you’ve ordered before leaving with your order.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Dinner
Fast and friendly service. Shamar our server was wonderful. Thanks
Atmosphere: 4
Food: 4
Service: 5
Enjoyed a really good weekday dinner tonight. Food was tasty, hot and fast. Server was great, Dawn, has a very good sense of humor, looked after our party of 4 perfectly. Kept checking back to see if we were still ok or if we needed anything.
Will be back.
Atmosphere: 5
Food: 5
Service: 5
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