Tim Hortons
3 Dunham Drive, Alliston
(705) 435-3683
Recent Reviews
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Came here today at 3pm, coffee was made wrong, meal was wrong, didn’t give me my side sauce I had asked (AND PAID) for. Morning crew is 10/10, afternoon crew seems they need some more training as they don’t know the menu and can’t get very clear said orders correct.
Atmosphere: 1
Food: 1
Service: 1
This is the slowest Tim’s I have ever been to waited 20 plus mins for two drinks and the food we ordered was cold.
Atmosphere: 2
Food: 1
Service: 1
5 star for morning staff and 1 star for evening staff . Morning staff are super friendly , very welcoming and accommodating and they have all my mobile orders ready on time in busy rush hour . Evening staff shouldn't be working there because this is not the first time this has happened to me . This is the third time already and why I am writing this review .Ordered my mobile order of 4 coffees half hour in advance and nothing was ready . Mind you I always place my order half hour in advance to avoid waiting.
The employees working in the evening were so rude and not apologetic for not having my order ready . Basically giving my attitude. It was soo slow too maybe only 2 cars in drive -thru . Tim Hortons is a customer service job , if you don't have customer service skills, pls work from home where u don't have to deal with people . Management pls do a better job when hiring evening staff .
Great service, good people,
Atmosphere: 5
Food: 5
Service: 5
Dirty bathrooms
Love the food and great employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Donuts
Early morning staff is great and quick, come here on a weekend around lunch and expect to wait 10 minutes before the staff even notices you're standing there. (Mainly the younger staff)
Atmosphere: 2
Food: 1
Service: 1
Drive thru moves very quickly, inside plenty of seating, wheelchair accessible.
Parking: Plenty of parking & accessible parking
Kid-friendliness: Staff friendly
Wheelchair accessibility: Wheel chair accessible entrance, tables & washrooms
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Time at Times, Lemonade, Cookies, Farmers Wrap, Donuts
This location is horrible for getting orders right.
Atmosphere: 2
Food: 3
Service: 1
Jean stands out for her exceptional friendliness and warmth. She consistently goes above and beyond to make you feel welcomed and appreciated. Her cheerful demeanor and positive attitude create a genuinely pleasant atmosphere, making each visit a delightful experience. I’ve never seen a person as enthusiastic and excited about her job. Her presence truly enhances the overall experience at Tim Hortons making it a place you look forward visiting for your coffee needs.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Coffee Time at Times, Donuts
Restaurantji Recommends
Tim Hortons is a go-to spot for a quick, satisfying coffee and classic comfort food. With its laid-back atmosphere and straightforward menu, it’s perfect for a casual breakfast or a midday pick-me-up. The coffee is smooth and dependable, and their donuts and Timbits are always a hit. Service is generally friendly, and the prices are budget-friendly. While not groundbreaking, Tim Hortons consistently delivers a reliable and cozy experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Coffee Time at Times, Cookies, Donuts
Their ice cap machine wasn't working properly, so they gave me a creamy chocolate chill free of charge.
Atmosphere: 5
Food: 5
Service: 5
The staff were fast, friendly and the order was accurate!
Atmosphere: 5
Food: 5
Service: 5
Cleanest store that I have even been
Atmosphere: 5
Food: 5
Service: 5
Oreder breakfast sandwich got no bacon and cane vack they asked mevif i want bacon on the side
Atmosphere: 1
Food: 1
Service: 1
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