Tim Hortons

4894 Simcoe County Rd 50, Alliston
(705) 434-1028

Recent Reviews

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Ana

I pass Friday afternoon around 3 pm was full of flys on the food totally disgusting

Atmosphere: 1

Food: 1

Service: 1

Melody Snow

Staff is friendly service is great.

Atmosphere: 5

Food: 5

Service: 5

Riley Smith

I was served by the new employee ( Neet) , who made my customised coffee perfectly exactly how i like it ,usually they messed up.she was friendly and attentive.

Atmosphere: 5

Food: 5

Service: 5

Harlow Irwin

Fat shamed us for trying to get 50 timbits and only let us get 20

Atmosphere: 1

Food: 5

Service: 1

Kate Power

Asked for the Toasted Marshmallow cold brew and was told that it’s not on the menu. Thought that was weird since I got it from this exact location the day prior. Lady on the speaker was adamant there was nothing like that on the menu. Pulled up to the window and wanted to double check. The young gentleman told me, yeah we have that… and then they were shocked when I said “yeah, that’s what I wanted to order…” they looked super annoyed when I asked for my drink to be remade.
I later asked my kid, who works there, what’s the deal? He said they dislike making that specific drink and want to rush the drive through orders through (some kind of inner competition amongst staff re drive through times). Terrible customer service. Disappointing - not the small town experience I’m used to.

Food: 3

Service: 1

Emanuel Januario

Best service mon- fri mornings

Atmosphere: 5

Food: 5

Service: 5

Liz Punzalan

Old white lady with a raspy/hoarse voice taking orders at the drive through is very rude, my husband asked to get the garlic bread as he saw it as a new item on the menu and she said, “huh… garlic bread? What do you mean garlic bread? …oh that..We dont serve that until lunch time.” Sounded like she didn’t know this new item on the menu. But from then until the end of the order she her tone sounded irritated and very very rude. She also got our order wrong - charged us for an extra item we didnt order. Hopefully she gets the training she needs to be able to do her job properly or maybe she shouldn’t be in a customer service role with an attitude like that.

Service: 1

Harman Gidda

I used to come here and I stopped because there were students that were terrible at there jobs and never got the order right.
But now the two new employees working here are much nicer and better at there jobs

Kevin Earle

Disgusting American coffee ☕ chain.

Paolo Papais

Fast friendly service and would yiu belive got my order right too! I'll be going back to this location for sure!

Ross Cooke

Second time here (Friday @ 8pm) and second time we were told they were closing in an hour and they didn't have any food. That will be the last time we stop here!

parth patel

Fantastic service. Specially from Sandie. She is amazing.

justin

Jana Katie and Serena are amazing!! they’re super friendly and quick with helping me get in and out on time !

Zach Barton

I always look forward to seeing Michelle, the coffee is always right but it’s always best when she’s giving you a smile and handing it to you!

tardagraf

I go to this location every work day and the only issue I've ever had is drive-thru wait times.
The staff are good people and the food is average Tim Hortons stuff.

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