Healthy Planet - Ancaster

Our first time here and we had many questions. Mike was more than helpful. He took the time to answer our questions, show us products, explain and compare different brands. He was very knowledgeable and asked relevant questions about our over all expectations. Will definitely be back and hope Mike is working

Excellent service, great variety, one thing tho: you can do better with your receipts, a 15” receipt for 3 products is not contributing to a “healthy planet”

Andrea whose name tag was labelled as “assistant manager” made my experience there today absolutely dreadful. There is no scanning code of practice policy at their store and due to this and the experience I had I will never go back. Ever.

Healthy planet has a wide variety of supplements, foods and products to inspire healthy living. The lovely blonde associate on Wednesday night, Jen has always been very helpful, patient, friendly. She is clearly passionate about wellness and always willing to take the time to help. She has recommended several products that brought me positive results. She suggested a delicious hot chocolate with the help of another associate Mike. Lot of information on products and what to expect. I am Grateful that Ancaster has a shop like this, with friendly staff and a wide array of healthy products.

I was in this location today looking for healthy ingredients for hair oils when i noticed that your security guard was watching my daughter and myself. I wasn't going to purchase anything when I noticed he was watching us. Being watched was making me upset. My daughter and and were talking about ingredients in hair oils and healthy shampoo. Your security guard was trying to make it look less obvious. He did an awful job, and it made me uncomfortable and upset that I wanted to leave. I did decide to purchase hair oil. I just wanted to leave your store. I like to go to a store and feel good about looking around and not having security follow me. I understand that theft is an issue. Making it obvious to customers that you don't trust them is an issue that needs to be addressed. Today I received very fast response by Healthly Plant Ancaster store's manager Andrea, via email and as well we both spoke on the phone about how I was feeling, what occurred, and that she will be addressing my concerns and follow up with their security team. Thank you for your kind words. Yes, I will be returning to your store.

Was in this store yesterday very knowledgeable person we were talking to, usually order online but will definitely go back to this store again.
Just nice to see product in person before buying

I had a wonderful experience at this store. I had assistance sorting out what vitamins and minerals I need and I have had a positive health shift just in a few weeks. The right advice makes all the difference.

I walked into Healthy Plant Store in Ancaster, just looking for some vitamins, but I left feeling genuinely cared for and it’s all thanks to Ayannah. He has so much knowledge, it honestly blew me away. He didn’t just recommend vitamins; he explained the why behind each one, how they work together, and what would suit my specific needs. It felt like getting a mini health consultation, not just a quick shopping trip.
I’ve been trying to take better care of myself lately, and honestly, I wasn’t even sure where to start. He took the time to really listen to what I was going through and what I needed. He explained everything so clearly, without ever making me feel judged or overwhelmed. It honestly felt more like talking to a friend who truly cared than shopping at a store.
I walked out not just with the right supplements, but with a little more confidence in how to take care of my health. That means more than I can say.
I’m really grateful, and I’ll definitely be coming back not just for the great products, but because of how he made me feel , seen, supported, and hopeful. Thank you again Ayannah :)

I can’t say enough amazing things about Mike at Health Planet in Ancaster. From the moment I walked in, he made me feel heard, valued, and genuinely cared for. Mike is not just a supplement advisor — he’s a walking encyclopedia of natural health, with the heart of a healer.

What makes Mike stand out is how deeply he listens and tailors his recommendations with thoughtfulness and integrity. He takes the time to understand your needs, your goals, and even your emotional state. Every product he recommends is backed by knowledge and a sincere desire to help you feel your best.

Thanks to Mike’s guidance, I feel more empowered and hopeful in my wellness journey. He helped me build a supplement plan that’s improving not only my physical health but also my fertility and emotional well-being.

If you're looking for honest advice, genuine support, and someone who truly cares, Mike is your guy. Health Planet Ancaster is lucky to have him — and so are we!

Jen was excellent thank you for helping

Great service from Jen today! Very knowledgeable, informative and cheerful !

Thank you so much for your help !

I walked in with a list of things and Jen helped me get everything. She was very friendly and helpful.

Just wanted to said thanks Mike for all his help,and also his patience . I truly appreciate it 🙏. Best customer service 💯 thanks you 👍.

Had an absolutely amazing experience here! Mike helped my friend and I find all the products we needed and took his time to explain everything to us. Although it took a toll on my bank account, we were very satisfied with our experience! Would highly recommend this place :)

Love this place! Mike was great and so helpful in finding all the products I needed, highly recommend coming here!