Very late service i had to wait half an hour for my order. Didn’t get what I wanted
Atmosphere: 3
Food: 3
Service: 1
Harmonia Singh
If I could give less than 1 star I would. Such terrible service and employees cannot seem to understand orders. There needs to be a manager onsite who is trained in customer service. Avoid this location! Meadowlands and Merivale in Ottawa.
Marcia Neubrand
Warning, drive thru orders… check your order before you leave. At this location 9 times out of 10 it will be wrong. Not for the first time the large iced chai order arrived as an iced coffee. My husband did the pick up and didn’t notice until he got home. The weather is bad so he can’t go back. It’s coffee so I can’t drink it!! $5.09 poured down the drain!! Again!!
Atmosphere: 1
Food: 1
Service: 1
Sameh Soliman
Very very bad service and clean and food
Atmosphere: 1
Food: 1
Service: 1
David Brown
Most of the time you get the proper order.
Atmosphere: 3
Food: 3
Service: 3
Sidra Zarar
Sarah is an amazing team member at this Tim Hortons location. She consistently goes above and beyond with her kindness and friendly attitude. You can tell she genuinely cares about customers. Thank you for the great service Sarah!
Paul Hand
Quick, easy, go-to coffee spot.
Atmosphere: 5
Food: 5
Service: 5
Dwight McDonald
Everyone has a different experience. My experience was awesome. I dropped my phone. The staff contacted and held on to my phone. As an added bonus my coffee was fresh and super hot.
This location, thank you staff, thank you management.
Atmosphere: 5
Food: 5
Service: 5
Beansy Watts
Have ordered food here twice and never again , got argued with how they don’t carry whole wheat as well as the food being extremely tasteless once it was received I could see through the window hands being thrown up food being mishandled or tossed in frustration because of this. The tall skinny kid at this location loves to argue with customers it’s happened 3 separate occasions simply over a bun or a simple coffee order which seems to hard to handle. I worked at Tim hortons as a teenager 15 years ago it was nothing like this.the coffee at this location smells and tastes extremely burnt , The Donut and desert glass is unbelievably dirty you’ll squint through filth to view the items you’ll no longer want. Washrooms are disgusting customer service is poor rude argumentative. I just moved to the area this would’ve been my go to timmies but I’ll gladly drive further for better service and quality.
Atmosphere: 1
Food: 2
Service: 1
imtiaz ahmad
I got coffee and crussant. Coffee was fresh.but crussant was really bad may be few days old really bad
I went go the drive through I asked for 3 different coffees I got all the same? How does that even happen broski
Şerwan Avcı
Very disappointed — I bought blueberry muffins, but they were so hard and stale that I couldn’t even eat them.
Atmosphere: 3
Food: 1
Service: 4
Christina Haw
I come here every morning for my hot drink, everyone is super friendly and helpful. I like seeing sam in the morning she is so cheerful and always happy! All the staff i have dealt with there are all great!
Atmosphere: 5
Food: 5
Service: 5
Hafsah Shakeel
I ordered a steeped tea and got something that tastes like pure milk and cream no tea. Had a white appearance too
Peter Guzman
The staff here is the best, always a positive experience
Very late service i had to wait half an hour for my order.
Didn’t get what I wanted
Atmosphere: 3
Food: 3
Service: 1
If I could give less than 1 star I would. Such terrible service and employees cannot seem to understand orders. There needs to be a manager onsite who is trained in customer service. Avoid this location! Meadowlands and Merivale in Ottawa.
Warning, drive thru orders… check your order before you leave. At this location 9 times out of 10 it will be wrong. Not for the first time the large iced chai order arrived as an iced coffee. My husband did the pick up and didn’t notice until he got home. The weather is bad so he can’t go back. It’s coffee so I can’t drink it!! $5.09 poured down the drain!! Again!!
Atmosphere: 1
Food: 1
Service: 1
Very very bad service and clean and food
Atmosphere: 1
Food: 1
Service: 1
Most of the time you get the proper order.
Atmosphere: 3
Food: 3
Service: 3
Sarah is an amazing team member at this Tim Hortons location. She consistently goes above and beyond with her kindness and friendly attitude. You can tell she genuinely cares about customers. Thank you for the great service Sarah!
Quick, easy, go-to coffee spot.
Atmosphere: 5
Food: 5
Service: 5
Everyone has a different experience. My experience was awesome. I dropped my phone. The staff contacted and held on to my phone.
As an added bonus my coffee was fresh and super hot.
This location, thank you staff, thank you management.
Atmosphere: 5
Food: 5
Service: 5
Have ordered food here twice and never again , got argued with how they don’t carry whole wheat as well as the food being extremely tasteless once it was received I could see through the window hands being thrown up food being mishandled or tossed in frustration because of this. The tall skinny kid at this location loves to argue with customers it’s happened 3 separate occasions simply over a bun or a simple coffee order which seems to hard to handle. I worked at Tim hortons as a teenager 15 years ago it was nothing like this.the coffee at this location smells and tastes extremely burnt , The Donut and desert glass is unbelievably dirty you’ll squint through filth to view the items you’ll no longer want. Washrooms are disgusting customer service is poor rude argumentative. I just moved to the area this would’ve been my go to timmies but I’ll gladly drive further for better service and quality.
Atmosphere: 1
Food: 2
Service: 1
I got coffee and crussant. Coffee was fresh.but crussant was really bad may be few days old really bad
Atmosphere: 4
Food: 1
Service: 2
Restaurantji Recommends
I went go the drive through I asked for 3 different coffees I got all the same? How does that even happen broski
Very disappointed — I bought blueberry muffins, but they were so hard and stale that I couldn’t even eat them.
Atmosphere: 3
Food: 1
Service: 4
I come here every morning for my hot drink, everyone is super friendly and helpful. I like seeing sam in the morning she is so cheerful and always happy! All the staff i have dealt with there are all great!
Atmosphere: 5
Food: 5
Service: 5
I ordered a steeped tea and got something that tastes like pure milk and cream no tea. Had a white appearance too
The staff here is the best, always a positive experience
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