Everyone who works there is so rude and incompetent, they can’t even get a simple order right let alone run a small Tim hortons
Atmosphere: 1
Food: 1
Service: 1
Louie Senia
Staff make's customers feel comfortable and welcoming
Wheelchair accessibility: Disability parking close to the entrance making it easier to enter
Atmosphere: 5
Food: 5
Service: 5
Trevor Bean
Still don’t have lattes at this location. It’s 2024, get in the game. What coffee shop can’t make espresso lol
Atmosphere: 1
Food: 1
Service: 1
Parul Gajera
Today, I ordered a cheese flatbread pizza and made sure to inform the staff that I'm a vegetarian. Despite being a regular customer, the pizza I received was awful. The quality was the worst I've ever had. Given this experience, I won't be ordering here again.
Food: 1
Service: 1
Richie
The WORST Tim Horton’s I’ve ever been to. I have been here and handful of times and don’t think they’ve ever gotten a single order correct.
Also, the staff barely pay attention and are talking amongst themselves which makes sense why orders are never right.
Atmosphere: 1
Food: 1
Service: 1
Richie Han
The WORST Tim Horton’s I’ve ever been to. I have been here and handful of times and don’t think they’ve ever gotten a single order correct.Also, the staff barely pay attention and are talking amongst themselves which makes sense why orders are never right.
Atmosphere: 1
Food: 1
Service: 1
Ki-lynn Payne
Zero stars if it was an option.Employees especially the manager are extremely ignorant to customers and so lazy they can't be bothered to do their job, pathetic. Definitely will not be returning
Manjinder Singh
Worst worst worst
Food: 1
Service: 1
Thea Vandermeulen
Been a customer of this location for 18 years I purchased 2 donuts and 3 coffeesThe young lady stated they no longer are able to provide boxes for the donuts New management (first ever request )Eventually got the boxNothing worse than jamming two donuts in one small bagDisappointed with the treatment for a long term customerMet with the manager at the store todayClearly she doesn’t understand Tim Horton customer service standardsPurchased two donuts at a Burlington Tim Horton s and requested a box instead of a bag No problemThis location refuses to follow Tim Horton standards as head office as indicated boxes are available
Issac Job Stanly Deepu
Have order darkroast 3 sugar and 2 cream .. but I think I got 0 Sugar and 2
This is probably the worst tim Hortons in Hamilton closes before schedule time opens late.... The woman that speaks at the drive through has the most obnoxious voice Allways sounds like she she's annoyed to be there... The food is limited no wraps no lattes and some times the coffee dosent taste right. Should be able to trust the tim Hortons brand maybe I should start going to McDonald's where they have higher expectations of there employees and how there stores are run
Atmosphere: 1
Food: 2
Service: 2
Aman Gill
3rd class service as food was the
Food: 1
Service: 1
RFISH RFISH
There’s no blinds on the windows. I’m blinded by the light very uncomfortable, having the sun in your face all day doesn’t matter where you sit and also, there was no bacon on my sandwich. Turkey bacon service is no good as my complaint having no bacon on my sandwich went ignored. I guess they didn’t believe me I or I might just be the wrong person. Racist. Guess I’ll spin the wheel see where it lands to try to figure this one out. Maybe I should’ve texted the person behind the counter, and never been treated like that before….
Parking: Parking lot at this location it’s hard to find parking but there’s plenty of parking next-door at the grocery store parking then you have to walk over not ideal in the rain or in the cold
Atmosphere: 1
Food: 2
Service: 1
Hudson Gloyn
We were waiting at the drive through window for ten minutes while we could visibly see they were talking and not making ONE DRINK!!! Terrible service.
Atmosphere: 1
Food: 3
Service: 1
Vian Dawn
Coffee was good, the store itself is a little cramped, what the heck happened to this bagel?
Everyone who works there is so rude and incompetent, they can’t even get a simple order right let alone run a small Tim hortons
Atmosphere: 1
Food: 1
Service: 1
Staff make's customers feel comfortable and welcoming
Wheelchair accessibility: Disability parking close to the entrance making it easier to enter
Atmosphere: 5
Food: 5
Service: 5
Still don’t have lattes at this location. It’s 2024, get in the game. What coffee shop can’t make espresso lol
Atmosphere: 1
Food: 1
Service: 1
Today, I ordered a cheese flatbread pizza and made sure to inform the staff that I'm a vegetarian. Despite being a regular customer, the pizza I received was awful. The quality was the worst I've ever had. Given this experience, I won't be ordering here again.
Food: 1
Service: 1
The WORST Tim Horton’s I’ve ever been to. I have been here and handful of times and don’t think they’ve ever gotten a single order correct.
Also, the staff barely pay attention and are talking amongst themselves which makes sense why orders are never right.
Atmosphere: 1
Food: 1
Service: 1
The WORST Tim Horton’s I’ve ever been to. I have been here and handful of times and don’t think they’ve ever gotten a single order correct.Also, the staff barely pay attention and are talking amongst themselves which makes sense why orders are never right.
Atmosphere: 1
Food: 1
Service: 1
Zero stars if it was an option.Employees especially the manager are extremely ignorant to customers and so lazy they can't be bothered to do their job, pathetic. Definitely will not be returning
Worst worst worst
Food: 1
Service: 1
Been a customer of this location for 18 years I purchased 2 donuts and 3 coffeesThe young lady stated they no longer are able to provide boxes for the donuts New management (first ever request )Eventually got the boxNothing worse than jamming two donuts in one small bagDisappointed with the treatment for a long term customerMet with the manager at the store todayClearly she doesn’t understand Tim Horton customer service standardsPurchased two donuts at a Burlington Tim Horton s and requested a box instead of a bag No problemThis location refuses to follow Tim Horton standards as head office as indicated boxes are available
Have order darkroast 3 sugar and 2 cream .. but I think I got 0 Sugar and 2
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
This is probably the worst tim Hortons in Hamilton closes before schedule time opens late.... The woman that speaks at the drive through has the most obnoxious voice Allways sounds like she she's annoyed to be there... The food is limited no wraps no lattes and some times the coffee dosent taste right. Should be able to trust the tim Hortons brand maybe I should start going to McDonald's where they have higher expectations of there employees and how there stores are run
Atmosphere: 1
Food: 2
Service: 2
3rd class service as food was the
Food: 1
Service: 1
There’s no blinds on the windows. I’m blinded by the light very uncomfortable, having the sun in your face all day doesn’t matter where you sit and also, there was no bacon on my sandwich. Turkey bacon service is no good as my complaint having no bacon on my sandwich went ignored. I guess they didn’t believe me I or I might just be the wrong person. Racist. Guess I’ll spin the wheel see where it lands to try to figure this one out. Maybe I should’ve texted the person behind the counter, and never been treated like that before….
Parking: Parking lot at this location it’s hard to find parking but there’s plenty of parking next-door at the grocery store parking then you have to walk over not ideal in the rain or in the cold
Atmosphere: 1
Food: 2
Service: 1
We were waiting at the drive through window for ten minutes while we could visibly see they were talking and not making ONE DRINK!!! Terrible service.
Atmosphere: 1
Food: 3
Service: 1
Coffee was good, the store itself is a little cramped, what the heck happened to this bagel?
Atmosphere: 3
Food: 3
Service: 4
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