If I could give the bowls I bought 0 stars I would. Bought two pangoa bowls. One with double meat - the meat was non existent. The bowl was 3/4 rice. Avocado was a sliver.. these bowls were so sad. I had to dig for chicken and these 4 pieces were all that were found. Avoid!!!!! The employee was very nice but the only one there and the place is clearly understaffed.
Shame on the owners. Cut labour, cut the amount of food, double the profit.
John Reed
Usually Love Freshii, Have been to the Barrie location dozens of times. But not ot the Angus location . Maybe they've changed the quantity across the board . First of all. the Bowl was barely half full. The rice was way undercooked. and the rice was at least 2/3 of the bowl. Will never be going back to that location , and if all locations are skimpy like this I'll never be back. no value at all considering 2 bowls is almost $30.
Julian Miller
Wildly overpriced for the quantity and quality of food. I thought I'd try eating here a few times to make sure it wasn't just a one-time thing, but after multiple disappointing meals, I swore I'd never come back.
The chicken is dry and the leafy greens are wilted and seem past their expiry.
Sahar Khoshchereh
I decided to pick up Freshii for dinner and I am absolutely disgusted. I should have know something was off from the fact that it took the worker 2 minutes to prepare my bowl, whereas it typically takes well over 5 minutes. The chicken was black and looks like rubber on the inside, as well as the noodles were hard and extremely undercooked…. So disappointed and grossed out.
haydyn stacey
My second time coming to this location and it will be my last. My most recent visit, the employee messed up my order then asked if it was okay to keep it like that. unfortunately, did not like what she put on it so she had to remake it. when I got home, realize she also missed half of the things I was asking for and missed the sauce which is extremely disappointing. $30 for two bowls and not what we were expecting, if she just would have taken her time and her ear bud out of the ear this probably wouldn't have happened. Will not be retuning to this location again.
Abigail Zantingh
My husband and I love Freshii, but we're very disappointed today and will not be returning. We ordered 2 burritos, both of which were incredibly skimpy for the price paid. Mine was given to me as a bowl, and when this was pointed out to the staff that it should be a burrito, I was only told I ordered a bowl and that was that. The bowl itself had barely any sauce and was dry and flavorless. Do not reccomend as value for money.
James Timpson
BEWARE Freshii's NEW shrinkflation menu and pricing! All bowls now come with NO meat. That's right - they're rice & veg bowls only and you have to pay extra for meat. When you order something like a Teriyaki Twiist, it's expected this is chicken or beef teriyaki. But when you get the bowl, it's a sad rice/veg bowl soaked in teriyaki sauce. Lovely.
Edit (20 Oct 2024): Owner replied trying to take the convo offline. Not going to happen and I'll update developments here. Freshii, why don't you value your customer and provide a proper experience instead of shrinkflating and trying to hide it as "choice"?
Atmosphere: 1
Food: 1
Service: 1
Hardik Mistry
Kid-friendliness: Tasty food ? with great Customer courtesy.Maintain Cleanlinesses .Great Experience. ?
Atmosphere: 5
Food: 5
Service: 5
Ilia Binder
I love Freshii, so the experience today was unexpectedly disappointing. The most egregious thing was not honoring the posted price for the Children's power bowl. When we pointed out the discrepancy, the staff member, the only one working there today, referred to her inexperience and could not make a correction. And when the bowl came, it was missing the main ingredients (chicken and the sauce). That was corrected when we pointed it out. In addition, the steak in another dish was very dry. This was again unexpected from this great chain. To add insult to injury, the tables were dirty, despite the fact that we were the only ones there and came before the lunch rush.
Atmosphere: 2
Food: 3
Service: 2
Ashvini Prajapati
Really enjoyed being at freshii and it never disappoints. Amazing customer service and polite and friendly staff members and great food taste !!
Love Freshii in general, but the Angus location has turned into my favourite. The staff are all incredibly friendly, and the service is second to none. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Sweety Prajapati
Best customer service by Yash. We ordered the food for 6 people and it was so delicious and best presentation on the food. Everyone impressed by the taste of food. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Donny Fuller
The employees are always polite and welcoming when I walk into Freshii.
Atmosphere: 5
Food: 4
Service: 5
Harsh Patel
Really great experience at freshii tried first time freshii suggested by yash its really good . Thanks for your great suggestion i will be back
Atmosphere: 5
Food: 5
Service: 5
Dorlisa Robinson
I bought a burrito. It was 90% rice. It possibly had 8 black beans, a tiny amount of corn and no cheese. If I hadn't left the store either It I would have asked for another. Definitely would not go back. They are ripping off their customers.
If I could give the bowls I bought 0 stars I would. Bought two pangoa bowls. One with double meat - the meat was non existent. The bowl was 3/4 rice. Avocado was a sliver.. these bowls were so sad. I had to dig for chicken and these 4 pieces were all that were found. Avoid!!!!!
The employee was very nice but the only one there and the place is clearly understaffed.
Shame on the owners. Cut labour, cut the amount of food, double the profit.
Usually Love Freshii, Have been to the Barrie location dozens of times.
But not ot the Angus location . Maybe they've changed the quantity across the board
. First of all. the Bowl was barely half full. The rice was way undercooked. and the rice was at least 2/3 of the bowl. Will never be going back to that location , and if all locations are skimpy like this I'll never be back. no value at all considering 2 bowls is almost $30.
Wildly overpriced for the quantity and quality of food. I thought I'd try eating here a few times to make sure it wasn't just a one-time thing, but after multiple disappointing meals, I swore I'd never come back.
The chicken is dry and the leafy greens are wilted and seem past their expiry.
I decided to pick up Freshii for dinner and I am absolutely disgusted. I should have know something was off from the fact that it took the worker 2 minutes to prepare my bowl, whereas it typically takes well over 5 minutes. The chicken was black and looks like rubber on the inside, as well as the noodles were hard and extremely undercooked…. So disappointed and grossed out.
My second time coming to this location and it will be my last. My most recent visit, the employee messed up my order then asked if it was okay to keep it like that. unfortunately, did not like what she put on it so she had to remake it. when I got home, realize she also missed half of the things I was asking for and missed the sauce which is extremely disappointing. $30 for two bowls and not what we were expecting, if she just would have taken her time and her ear bud out of the ear this probably wouldn't have happened. Will not be retuning to this location again.
My husband and I love Freshii, but we're very disappointed today and will not be returning. We ordered 2 burritos, both of which were incredibly skimpy for the price paid. Mine was given to me as a bowl, and when this was pointed out to the staff that it should be a burrito, I was only told I ordered a bowl and that was that. The bowl itself had barely any sauce and was dry and flavorless. Do not reccomend as value for money.
BEWARE Freshii's NEW shrinkflation menu and pricing! All bowls now come with NO meat. That's right - they're rice & veg bowls only and you have to pay extra for meat. When you order something like a Teriyaki Twiist, it's expected this is chicken or beef teriyaki. But when you get the bowl, it's a sad rice/veg bowl soaked in teriyaki sauce. Lovely.
Edit (20 Oct 2024): Owner replied trying to take the convo offline. Not going to happen and I'll update developments here. Freshii, why don't you value your customer and provide a proper experience instead of shrinkflating and trying to hide it as "choice"?
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Tasty food ? with great Customer courtesy.Maintain Cleanlinesses .Great Experience. ?
Atmosphere: 5
Food: 5
Service: 5
I love Freshii, so the experience today was unexpectedly disappointing. The most egregious thing was not honoring the posted price for the Children's power bowl. When we pointed out the discrepancy, the staff member, the only one working there today, referred to her inexperience and could not make a correction. And when the bowl came, it was missing the main ingredients (chicken and the sauce). That was corrected when we pointed it out. In addition, the steak in another dish was very dry. This was again unexpected from this great chain. To add insult to injury, the tables were dirty, despite the fact that we were the only ones there and came before the lunch rush.
Atmosphere: 2
Food: 3
Service: 2
Really enjoyed being at freshii and it never disappoints. Amazing customer service and polite and friendly staff members and great food taste !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love Freshii in general, but the Angus location has turned into my favourite. The staff are all incredibly friendly, and the service is second to none. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Best customer service by Yash. We ordered the food for 6 people and it was so delicious and best presentation on the food. Everyone impressed by the taste of food. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
The employees are always polite and welcoming when I walk into Freshii.
Atmosphere: 5
Food: 4
Service: 5
Really great experience at freshii tried first time freshii suggested by yash its really good . Thanks for your great suggestion i will be back
Atmosphere: 5
Food: 5
Service: 5
I bought a burrito. It was 90% rice. It possibly had 8 black beans, a tiny amount of corn and no cheese. If I hadn't left the store either It I would have asked for another. Definitely would not go back. They are ripping off their customers.
Atmosphere: 3
Food: 1
Service: 2
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