The woman that took our order was obviuosly having a bad day and was very grumpy. This was the first time we've been to Pita pit in years and unfortunately will be the last. Even if you're in a bad mood, don't take it out on your customers. We ordered a regular yogurt cup that came less than half full and when we asked the other young man (who was very understanding and quite polite) if it should have more quantity, he was about to fix the problem when the woman interrupted to ask what the problem was. Again, she was very rude, took the cup and added more plain yogurt (we ordered strawberry). And plunked it back on the counter. I DONT GO OUT FOR LUNCH TO BE TREATED LIKE I'M INCONVENIENCING YOU! If you're having a bad day, stay home next time.
Atmosphere: 1
Food: 2
Service: 1
Katie H
I ordered a kids meal and 2 adult meals came to 50 something dollars, I thought that was a little high. During ordering I noticed some of the produced was wilted. After ordering we went to eat and halfway through one of the sandwiches there was a long orange/blonde hair. Over priced. Not clean enough for my standard. What a waste of $.
Atmosphere: 1
Food: 1
Service: 1
Jacob Sorichetti
Stopped in on our way home to grab some dinner the ladies working were great and the food was even better. Best pita pit experience we've had
Atmosphere: 5
Food: 5
Service: 5
Hailey Bingle
The food was okay other than everything being in the bottom. Service on the other hand was fast but the attitude sucked. Came in June 11th around 2:40pm and the older lady working was really pushy. She wouldn't even wait a second for me to look at the toppings offered, she just kept asking what I wanted even after I said one second please. She gave me 0.2 seconds to decide and was completely rushing me. Keep in mind NO one else was in the store and we just ordered and was repeatedly asking what toppings before I even walked with my stroller over to the topping station. Then right after she finished the pita she left, so I'm assuming her shift was done but that's no reason to get pushy and annoyed with a customer who hadn't even been there for 2 minutes.give me a chance to decide! Yes it was made fast but calm down and let me see what toppings I can have. You don't need to ask 20 times what I want after I just asked you to give me a second. Being pushy and pressuring customers to order fast isn't good service. Makes me never want to come again because I know I'm just going to get pushy aggressive customer service.
Atmosphere: 1
Food: 2
Service: 1
Dareian MacNeil
Served by Andrea , spectacular service. Speedy & nothing wrong with my order ever.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pita Pit
Frankie Morales
I just wanted to reach out and thank Andrea for her wonderful service today highly recommend pita pit Arthur
Alex S
I love pita pit
Atmosphere: 5
Food: 5
Service: 5
Awais Khalid (PAK-786)
It was empty when I went there. Had to wait for someone to come out and take my order. Restaurant was dirty and messy. Food was not at Pita Pit standard.
Atmosphere: 1
Food: 1
Service: 1
Chris Priester
Good food. Decent service. Not friendly staff when we were there. Not unfriendly, but just missing something customer service wise....
Atmosphere: 4
Food: 4
Service: 3
Eric Di Ilio
Food handling training has obviously not improved whatsoever. Grossly negligent and I will not be back to this location.
Previously worked there dishes don't get scrubbed, cross contamination everywhere because of laziness, horrible and disrespectful staff, if you want an unsanitary place with horrible people and overpriced trash food this is the place for you!
Atmosphere: 1
Food: 1
Service: 1
Quinn Regis
It seemed the staff member who served me was in a bad mood - I gave a tip from the start but maybe it was not enough as I was provided with the smaller sized pita, even though I paid for the larger size. Toppings as well were minimal when asked. Odd, as I have been to many Pita Pit locations and the service is almost always excellent.
Atmosphere: 3
Food: 1
Service: 1
B secured
Amazing!!! The elderly lady is awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Matthew Wakem
Absolutely worst pita pit in Canada. Not only is the customer service extremely rude and disrespectful, nor do they follow a safe food handling protocols. Well I was standing there. They were refilling bins that had food in it with brand new product from a separate bin that doesn't follow the first in first out rule in safe food handling. Not to mention they were using their bare hands to fill the product. Not only is this disgusting It is a gross negligent action.
They refused to make the pita the way I asked to be made, The person behind the counter went from handling cash and bottles of pop to making my sandwich. And didn't respond when I asked her to change her gloves. I even provided a tip before my pita was made thinking that maybe that would improve their customer service when I walked in. I stood at the counter for about 5 minutes without anybody addressing me even though that they were standing right there talking.
Atmosphere: 1
Food: 2
Service: 1
RM
The place was very busy and the short staff couldn't keep up. We left and went to Pizza Hut next door.
The woman that took our order was obviuosly having a bad day and was very grumpy. This was the first time we've been to Pita pit in years and unfortunately will be the last. Even if you're in a bad mood, don't take it out on your customers. We ordered a regular yogurt cup that came less than half full and when we asked the other young man (who was very understanding and quite polite) if it should have more quantity, he was about to fix the problem when the woman interrupted to ask what the problem was. Again, she was very rude, took the cup and added more plain yogurt (we ordered strawberry). And plunked it back on the counter. I DONT GO OUT FOR LUNCH TO BE TREATED LIKE I'M INCONVENIENCING YOU! If you're having a bad day, stay home next time.
Atmosphere: 1
Food: 2
Service: 1
I ordered a kids meal and 2 adult meals came to 50 something dollars, I thought that was a little high. During ordering I noticed some of the produced was wilted. After ordering we went to eat and halfway through one of the sandwiches there was a long orange/blonde hair. Over priced. Not clean enough for my standard. What a waste of $.
Atmosphere: 1
Food: 1
Service: 1
Stopped in on our way home to grab some dinner the ladies working were great and the food was even better. Best pita pit experience we've had
Atmosphere: 5
Food: 5
Service: 5
The food was okay other than everything being in the bottom. Service on the other hand was fast but the attitude sucked. Came in June 11th around 2:40pm and the older lady working was really pushy. She wouldn't even wait a second for me to look at the toppings offered, she just kept asking what I wanted even after I said one second please. She gave me 0.2 seconds to decide and was completely rushing me. Keep in mind NO one else was in the store and we just ordered and was repeatedly asking what toppings before I even walked with my stroller over to the topping station. Then right after she finished the pita she left, so I'm assuming her shift was done but that's no reason to get pushy and annoyed with a customer who hadn't even been there for 2 minutes.give me a chance to decide! Yes it was made fast but calm down and let me see what toppings I can have. You don't need to ask 20 times what I want after I just asked you to give me a second. Being pushy and pressuring customers to order fast isn't good service. Makes me never want to come again because I know I'm just going to get pushy aggressive customer service.
Atmosphere: 1
Food: 2
Service: 1
Served by Andrea , spectacular service. Speedy & nothing wrong with my order ever.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pita Pit
I just wanted to reach out and thank Andrea for her wonderful service today highly recommend pita pit Arthur
I love pita pit
Atmosphere: 5
Food: 5
Service: 5
It was empty when I went there. Had to wait for someone to come out and take my order. Restaurant was dirty and messy. Food was not at Pita Pit standard.
Atmosphere: 1
Food: 1
Service: 1
Good food. Decent service. Not friendly staff when we were there. Not unfriendly, but just missing something customer service wise....
Atmosphere: 4
Food: 4
Service: 3
Food handling training has obviously not improved whatsoever. Grossly negligent and I will not be back to this location.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Previously worked there dishes don't get scrubbed, cross contamination everywhere because of laziness, horrible and disrespectful staff, if you want an unsanitary place with horrible people and overpriced trash food this is the place for you!
Atmosphere: 1
Food: 1
Service: 1
It seemed the staff member who served me was in a bad mood - I gave a tip from the start but maybe it was not enough as I was provided with the smaller sized pita, even though I paid for the larger size. Toppings as well were minimal when asked. Odd, as I have been to many Pita Pit locations and the service is almost always excellent.
Atmosphere: 3
Food: 1
Service: 1
Amazing!!!
The elderly lady is awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Absolutely worst pita pit in Canada. Not only is the customer service extremely rude and disrespectful, nor do they follow a safe food handling protocols. Well I was standing there. They were refilling bins that had food in it with brand new product from a separate bin that doesn't follow the first in first out rule in safe food handling. Not to mention they were using their bare hands to fill the product. Not only is this disgusting It is a gross negligent action.
They refused to make the pita the way I asked to be made, The person behind the counter went from handling cash and bottles of pop to making my sandwich. And didn't respond when I asked her to change her gloves. I even provided a tip before my pita was made thinking that maybe that would improve their customer service when I walked in. I stood at the counter for about 5 minutes without anybody addressing me even though that they were standing right there talking.
Atmosphere: 1
Food: 2
Service: 1
The place was very busy and the short staff couldn't keep up. We left and went to Pizza Hut next door.
Service: 1
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