literally takes 20 minutes to get your food even if your the only person in the line
Atmosphere: 1
Food: 1
Service: 1
Daryoush Marandi
Every time I visit this local McDonald's, I regret it. Each time, I hope they might improve, but it only seems to get worse. I’ve waited in the drive-through line for 10 minutes to place an order, even when I was the only car in line. On several occasions, they’ve failed to include the correct items in my bag, forcing me to return to the store to fix their mistakes. The staff seem disinterested in their work, and not only do they not care about providing good service, but some are also outright rude, even when it’s their mistake.
Atmosphere: 1
Food: 2
Service: 1
Martin Conroy
Egg mcmuffins were all burned. Went into store and showed the burned sandwiches. Refused to give new ones. Garbage location.
Atmosphere: 1
Food: 1
Service: 1
Amanda P
Rarely get the drive through orders correct at dinner time.
Atmosphere: 3
Food: 4
Service: 2
Rachel
MISSING ITEMS! bunch of teenagers who don't take their job seriously.
Atmosphere: 1
Food: 1
Service: 1
Reza
I recently had a very disappointing experience at the McDonald's in Aurora. After placing my order, I waited for about 30 minutes at the drive-thru lines, only to be told that the item I ordered was not available, and my order had not been submitted at all. This lack of communication and service is unacceptable. They should have informed me much earlier instead of wasting my time. By far, this is the worst McDonald's branch I have ever visited. I hope they improve their service to avoid such frustrating experiences for other customers.
Atmosphere: 1
Service: 1
Ivy Kennedy
absolutely amazing location, i am so glad to see the amazing manager wheng back again!! the store was clean, the service was fast, the food was tasting fresh, this is defo the only mcdonald’s i come to in aurora. the other mcdonald’s in aurora the drive thru takes forever, this one it’s super quick, efficient and fast. if you have to go to mcdonald’s in aurora, choose this one!
Atmosphere: 5
Food: 5
Service: 5
Viktor Benilov
They’re not using gloves while making the food nor do they wash their hands
Service: 1
Richard Smith
Amazing staff. We love coming here for the friendly staff and excellent service.
Atmosphere: 5
Service: 5
Mark Nagano
Last week Nov 17, visit at this location. Ordered double big Mc and only got regular. No straws and no napkins. Today Nov 25 - no sweet and sour sauce but instead they gave the big mc sauce as shown on the picture. No ketchup, Fries is cold/old.
Hi guys, this is my local mcds. I go here often. I went here tonight to get some food and I got 6 piece chicken nugget and a small burger. I was devastated when I looked in my bag and there was no burger to be found. It's late at night and I just wanted my mcdouble after a long day. I honestly don't know what to eat now. I don't know how they could forget my burger. I'm really upset right now but since I'm a chill guy I'll be okay. I just hope this never happens again. Thanks for everything, Kian.
Atmosphere: 4
Food: 5
Service: 1
Akasha Cecilia Parker
I had ordered 2 combos large size and only got 1 of the burgers and the mcflurries I ordered were melted. I tried calling them about it 50 times and nobody answered. I'd like my money back.
Atmosphere: 5
Food: 5
Service: 1
Jake AHG
Took 1 hour to get our food at midnight on a Friday, total of 10 cars in front of us. Could've done it better myself as 1 individual person. Calling this Mcdonalds fast food is disgraceful.
Atmosphere: 1
Food: 3
Service: 1
30na sinsin
The drive trough is slow.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mcdouble
Mark Chamberlin (ZConsortium)
SCAMMED by this location. Was just charged $35.23 by this location for 2 meals, debit payment was approved on the payment device and my bank, but they said it did not go through. Not the first time this happened, and they said it’s up to me to call the bank and get my money back. They would not provide a declined receipt.
literally takes 20 minutes to get your food even if your the only person in the line
Atmosphere: 1
Food: 1
Service: 1
Every time I visit this local McDonald's, I regret it. Each time, I hope they might improve, but it only seems to get worse. I’ve waited in the drive-through line for 10 minutes to place an order, even when I was the only car in line. On several occasions, they’ve failed to include the correct items in my bag, forcing me to return to the store to fix their mistakes. The staff seem disinterested in their work, and not only do they not care about providing good service, but some are also outright rude, even when it’s their mistake.
Atmosphere: 1
Food: 2
Service: 1
Egg mcmuffins were all burned. Went into store and showed the burned sandwiches. Refused to give new ones. Garbage location.
Atmosphere: 1
Food: 1
Service: 1
Rarely get the drive through orders correct at dinner time.
Atmosphere: 3
Food: 4
Service: 2
MISSING ITEMS! bunch of teenagers who don't take their job seriously.
Atmosphere: 1
Food: 1
Service: 1
I recently had a very disappointing experience at the McDonald's in Aurora. After placing my order, I waited for about 30 minutes at the drive-thru lines, only to be told that the item I ordered was not available, and my order had not been submitted at all. This lack of communication and service is unacceptable. They should have informed me much earlier instead of wasting my time. By far, this is the worst McDonald's branch I have ever visited. I hope they improve their service to avoid such frustrating experiences for other customers.
Atmosphere: 1
Service: 1
absolutely amazing location, i am so glad to see the amazing manager wheng back again!! the store was clean, the service was fast, the food was tasting fresh, this is defo the only mcdonald’s i come to in aurora. the other mcdonald’s in aurora the drive thru takes forever, this one it’s super quick, efficient and fast. if you have to go to mcdonald’s in aurora, choose this one!
Atmosphere: 5
Food: 5
Service: 5
They’re not using gloves while making the food nor do they wash their hands
Service: 1
Amazing staff. We love coming here for the friendly staff and excellent service.
Atmosphere: 5
Service: 5
Last week Nov 17, visit at this location. Ordered double big Mc and only got regular. No straws and no napkins.
Today Nov 25 - no sweet and sour sauce but instead they gave the big mc sauce as shown on the picture. No ketchup, Fries is cold/old.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Hi guys, this is my local mcds. I go here often. I went here tonight to get some food and I got 6 piece chicken nugget and a small burger. I was devastated when I looked in my bag and there was no burger to be found. It's late at night and I just wanted my mcdouble after a long day. I honestly don't know what to eat now. I don't know how they could forget my burger. I'm really upset right now but since I'm a chill guy I'll be okay. I just hope this never happens again. Thanks for everything, Kian.
Atmosphere: 4
Food: 5
Service: 1
I had ordered 2 combos large size and only got 1 of the burgers and the mcflurries I ordered were melted. I tried calling them about it 50 times and nobody answered. I'd like my money back.
Atmosphere: 5
Food: 5
Service: 1
Took 1 hour to get our food at midnight on a Friday, total of 10 cars in front of us. Could've done it better myself as 1 individual person. Calling this Mcdonalds fast food is disgraceful.
Atmosphere: 1
Food: 3
Service: 1
The drive trough is slow.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mcdouble
SCAMMED by this location. Was just charged $35.23 by this location for 2 meals, debit payment was approved on the payment device and my bank, but they said it did not go through. Not the first time this happened, and they said it’s up to me to call the bank and get my money back. They would not provide a declined receipt.
Atmosphere: 1
Food: 1
Service: 1
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