I went to this location three nights in a row after work around 9 PM. Every single night I asked for mini donuts — they were “out.”
Tonight I came again and ordered Orange Pekoe tea. They said they didn’t have it. I asked what tea they do have — they listed a few options, so I chose Earl Grey. As usual, no donuts again.
After waiting 15 minutes in the drive-thru line (with only ONE car ahead of me), I finally get to the window and they tell me they’re out of Earl Grey too.
My question to the manager of this location is simple: if you’re going to be out of half your menu after 9 PM, why even stay open?
This is by far the worst McDonald’s location I’ve experienced. Very disappointing management and extremely poor inventory control.
Atmosphere: 1
Food: 1
Service: 1
Matin Yqb
We found chewing gum inside our child’s burger packaging at this location. When we returned immediately, the employee refused to replace it and requested personal information instead. No receipt was provided at purchase. This is a serious food safety concern and very disappointing service.
Yann Tamoue
They were in renovations
Atmosphere: 1
Food: 5
Service: 5
Shawn D
The location is a lil messed up, cuz front lobby is really really unfortunate, and bare. Seating doesn't exist. They don't allow in-store coupon redemption, sometimes, app only, yikes! But the food is actually really good, I can't complain. Swear to god!
Atmosphere: 3
Food: 5
Service: 4
John Q
Great McDonald's
Atmosphere: 5
Food: 5
Service: 5
Taz Speed
Possibly one of the worst McD’s around. Orders are consistently wrong, vagrants sleep in the bathroom stalls, the place is a mess, and staff are tragically disorganized and miss managed. I can honestly say I don’t think I’ve been to a fast food restaurant where staff go so far out of their way to show customers how little they care. It seems like a miserable place to work.
Atmosphere: 1
Food: 3
Service: 1
milad molaee
I ordered food from this location and paid for the order, delivery fee, and tip. The food was wrong, incomplete, and we also found hair in the food, which is completely unacceptable.
When I called to report the issue, they hung up on me. I was then forced to drive at 11:30 PM in the snow to the restaurant myself. When I arrived, the staff were extremely rude, irresponsible, and unprofessional. Instead of taking responsibility for their own mistake, they told me to “contact Skip” and said it was not their problem.
This was the worst customer service experience I have ever had. Finding hair in food is a serious hygiene issue, and the way this location handled it shows a total lack of respect for customers. I do not recommend this branch to anyone.
Atmosphere: 1
Food: 1
Service: 1
andrew c
They didn't put my big Mac in the bag big fail
Farzad Amd
Takes forever to get your food in drive through
Service: 1
Stephen
Habanero chicken burger patty is to small for the buns. Feel like I am eating more bread then patty. The patty is dry and shrivelled like its been sitting in a heater. I still ate the damn thing.
Ordered 20 nuggets to get 1 bbq sauce and 2 honey how can your ownership be so cheap
Slow service. Very slow service . Rude staff . Disappointing . Miss when McDonalds actually used to be good . Why have they gone so far downhill ??
Shae White
I am sad that I have to write this because the rest of the staff is amazing, but I had an experience with “Sasha” who refused to serve my girlfriend and I the cookies that we normally very happily receive from this location.
There are likely several employees at this restaurant who could confirm the guy and the girl that come between 2-5am and order 10 chocolate chip cookies and 2 brownies, really like their cookies.
We have NEVER had an issue, and it has always been a more than pleasant experience to preface the delicious cookies.
We really like the cookies, and have grown fond of the people that normally serve them to us because they seem to understand how delicious the cookies are.
Sasha (if that is her real name), without hesitation stripped us of the joy associated with our frequent food endeavour.
She was incredibly rude, She lied about not having cookies to make, Lied about reasons why she couldn’t make them; There was a cookie paradox that she was caught in that ultimately lead to the exposure that she simply just didn’t want to make the cookies.
We ended up driving to another McDonald’s to obtain our cookies,
Drove BACK to inform Sasha that we obtained the cookies, And coincidentally enough we were approached by another unfortunate patron who proceeded to ask US if we were having a terrible time with the lady in the drive through as well.
And then upon coming here to make this review I am reading what I can only assume are reviews left for her poor, cookie-hating attitude from over 4 months ago.
In conclusion, We got our cookies despite Sasha’s efforts to ruin our night.
I would like to make it clear that each and every other employee we have dealt with has been stellar, and have become regular parts of our evenings.
This review is left for Sasha alone, The Cookie Monster that doesn’t like to make cookies.
Atmosphere: 1
Food: 4
Service: 1
Matthew antunes
Absolutely terrible long wait times the people back there have no clue what they’re doing. Constantly missing items after multiple repeated easy instructions to follow it’s not that hard.
Atmosphere: 1
Food: 1
Service: 1
Anas Usman
Lady working at night needs some lessons on manners and customer service Bitter and rude for no reason
I went to this location three nights in a row after work around 9 PM. Every single night I asked for mini donuts — they were “out.”
Tonight I came again and ordered Orange Pekoe tea. They said they didn’t have it. I asked what tea they do have — they listed a few options, so I chose Earl Grey. As usual, no donuts again.
After waiting 15 minutes in the drive-thru line (with only ONE car ahead of me), I finally get to the window and they tell me they’re out of Earl Grey too.
My question to the manager of this location is simple: if you’re going to be out of half your menu after 9 PM, why even stay open?
This is by far the worst McDonald’s location I’ve experienced. Very disappointing management and extremely poor inventory control.
Atmosphere: 1
Food: 1
Service: 1
We found chewing gum inside our child’s burger packaging at this location. When we returned immediately, the employee refused to replace it and requested personal information instead. No receipt was provided at purchase. This is a serious food safety concern and very disappointing service.
They were in renovations
Atmosphere: 1
Food: 5
Service: 5
The location is a lil messed up, cuz front lobby is really really unfortunate, and bare. Seating doesn't exist. They don't allow in-store coupon redemption, sometimes, app only, yikes! But the food is actually really good, I can't complain. Swear to god!
Atmosphere: 3
Food: 5
Service: 4
Great McDonald's
Atmosphere: 5
Food: 5
Service: 5
Possibly one of the worst McD’s around. Orders are consistently wrong, vagrants sleep in the bathroom stalls, the place is a mess, and staff are tragically disorganized and miss managed. I can honestly say I don’t think I’ve been to a fast food restaurant where staff go so far out of their way to show customers how little they care. It seems like a miserable place to work.
Atmosphere: 1
Food: 3
Service: 1
I ordered food from this location and paid for the order, delivery fee, and tip. The food was wrong, incomplete, and we also found hair in the food, which is completely unacceptable.
When I called to report the issue, they hung up on me. I was then forced to drive at 11:30 PM in the snow to the restaurant myself. When I arrived, the staff were extremely rude, irresponsible, and unprofessional. Instead of taking responsibility for their own mistake, they told me to “contact Skip” and said it was not their problem.
This was the worst customer service experience I have ever had. Finding hair in food is a serious hygiene issue, and the way this location handled it shows a total lack of respect for customers. I do not recommend this branch to anyone.
Atmosphere: 1
Food: 1
Service: 1
They didn't put my big Mac in the bag big fail
Takes forever to get your food in drive through
Service: 1
Habanero chicken burger patty is to small for the buns. Feel like I am eating more bread then patty. The patty is dry and shrivelled like its been sitting in a heater. I still ate the damn thing.
Ordered 20 nuggets to get 1 bbq sauce and 2 honey how can your ownership be so cheap
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Just average
Atmosphere: 2
Food: 3
Service: 2
Slow service. Very slow service . Rude staff . Disappointing . Miss when McDonalds actually used to be good . Why have they gone so far downhill ??
I am sad that I have to write this because the rest of the staff is amazing, but I had an experience with “Sasha” who refused to serve my girlfriend and I the cookies that we normally very happily receive from this location.
There are likely several employees at this restaurant who could confirm the guy and the girl that come between 2-5am and order 10 chocolate chip cookies and 2 brownies, really like their cookies.
We have NEVER had an issue, and it has always been a more than pleasant experience to preface the delicious cookies.
We really like the cookies, and have grown fond of the people that normally serve them to us because they seem to understand how delicious the cookies are.
Sasha (if that is her real name), without hesitation stripped us of the joy associated with our frequent food endeavour.
She was incredibly rude,
She lied about not having cookies to make,
Lied about reasons why she couldn’t make them;
There was a cookie paradox that she was caught in that ultimately lead to the exposure that she simply just didn’t want to make the cookies.
We ended up driving to another McDonald’s to obtain our cookies,
Drove BACK to inform Sasha that we obtained the cookies,
And coincidentally enough we were approached by another unfortunate patron who proceeded to ask US if we were having a terrible time with the lady in the drive through as well.
And then upon coming here to make this review I am reading what I can only assume are reviews left for her poor, cookie-hating attitude from over 4 months ago.
In conclusion,
We got our cookies despite Sasha’s efforts to ruin our night.
I would like to make it clear that each and every other employee we have dealt with has been stellar, and have become regular parts of our evenings.
This review is left for Sasha alone,
The Cookie Monster that doesn’t like to make cookies.
Atmosphere: 1
Food: 4
Service: 1
Absolutely terrible long wait times the people back there have no clue what they’re doing. Constantly missing items after multiple repeated easy instructions to follow it’s not that hard.
Atmosphere: 1
Food: 1
Service: 1
Lady working at night needs some lessons on manners and customer service
Bitter and rude for no reason
Atmosphere: 1
Food: 1
Service: 1
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