This is a decent McDonald's Restaurant, despite what some of the reviews say. Sometimes the waiting times may be long, and they do prioritize the drive-thru, but the staff do try their best with their limited resources to meet timelines. They can often be seen overwhelmed with drive-thru orders and mobile orders, but still face the in-person customers with the utmost professionalism and demeanor. Food quality is as-to-be-expected with a McDonald's.
Atmosphere: 3
Food: 4
Service: 4
Amin Akbarali
Cmon folks, it’s McDonalds what do you expect, in that sense all my expectations were met. They got my order right, and they didn’t poison me, that’s all I expect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown, Mcdouble
Andrew Evinou
Waited in drive thru 16 mins bailed out waited in dining room 12 mins to be served cold
Atmosphere: 3
Food: 3
Service: 1
cheris huang
I have a online order today. Two happy meal with fruits and books. You offered two fries and toy!!! The children were unhappy with your "happy meal" and crying.
Atmosphere: 5
Food: 5
Service: 1
Romal Afzali
In map it’s open 24 hours drive through but they said it’s close
Brian J
Much Better service at this location than the other one in Aurora.
Atmosphere: 4
Food: 4
Service: 4
Henry Chien
Absolute zero star for this location. Will not come back ever. They will absolutely prioritize drive through and delivery drivers before even caring about any Dine in orders.
Atmosphere: 2
Food: 1
Service: 1
Tanja G
Went through the drive-thru solely to get the McRib (sandwich only) ??? Little late night snack ? Service was quick and the sandwich was pretty tasty ??♀️ I think it’s the sauce that makes it. No complaints.*** only giving 3 stars b/c I didn’t go inside, and well, it’s a fast food chain ? ***
Kassidy Chung
We ordered a happy meal with chicken nuggets, fries and sweet and sour sauce. We also ordered a filet O fish with fries and ketchup. What we gat was the chicken nuggets cold. Fries cold. The small drink we got had to cups stacked together. No straws for 2 drinks. Sweet and sour sauce never received and only two packs of ketchup for one small fries and one large fries. All the ketchup was used on the small fries so no ketchup for the large fries. Also slow food had to wait 10 minutes. Worst McDonald's ever!
Atmosphere: 1
Food: 1
Service: 2
Susan Joseph
The drive-thru lanes were not balanced, the line took forever, received the meal with no sauce and no
Do not bother going in. The kiosk system is terrible. Drive thru runs well.Update: The quality if food has tanked along with an increase in
Atmosphere: 1
Food: 1
Service: 2
Bernel Sampson
Waiting 10 minutes in a spot for food isnt fast food. Especially when we received half and not the other so one kid started to eat and the other waiting 10 minutes for his happy mealParking: LotKid-friendliness: Yes
Atmosphere: 4
Food: 5
Service: 2
Victoria Snook
Horrible. Been waiting over an hour for them to make food. Ordered on uber and 3 drivers have had to cancel because of the wait. Last few times we ordered from this location there was always a few items missing and the nuggets are always cold and rubbery. I don’t know how its possible to take an hour to fry french frys or a burger. Side note its 3 in the morning there is no way they are busy. Order from location off bayview. MUCH better.
Atmosphere: 1
Food: 1
Service: 1
Linda Therkildsen
Never go to MacDonalds but stopped here to grab something quick for supper after being out all day. Drive thru - ordered 3 cheese burgers and a French fry. 4 items. Only one item was correct. The fries. Received two chicken burgers with extra sauce and no cheese burgers. This is after the girl at the window asked us if we had ordered the cheeseburgers. The drive thru line took about 20 minutes. Not a great experience.Update - they did take our name and put it on a list for messed up orders and we were able to return to that store and get that order at another time.
Samara Butler
Megan is very rude and doesn’t care about customer service AT ALL. never coming back here, all thanks to megan, fire her immediately if you want customers to actually come to this location. Food is pretty good though.
This is a decent McDonald's Restaurant, despite what some of the reviews say. Sometimes the waiting times may be long, and they do prioritize the drive-thru, but the staff do try their best with their limited resources to meet timelines. They can often be seen overwhelmed with drive-thru orders and mobile orders, but still face the in-person customers with the utmost professionalism and demeanor. Food quality is as-to-be-expected with a McDonald's.
Atmosphere: 3
Food: 4
Service: 4
Cmon folks, it’s McDonalds what do you expect, in that sense all my expectations were met. They got my order right, and they didn’t poison me, that’s all I expect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown, Mcdouble
Waited in drive thru 16 mins bailed out waited in dining room 12 mins to be served cold
Atmosphere: 3
Food: 3
Service: 1
I have a online order today. Two happy meal with fruits and books. You offered two fries and toy!!! The children were unhappy with your "happy meal" and crying.
Atmosphere: 5
Food: 5
Service: 1
In map it’s open 24 hours drive through but they said it’s close
Much Better service at this location than the other one in Aurora.
Atmosphere: 4
Food: 4
Service: 4
Absolute zero star for this location. Will not come back ever. They will absolutely prioritize drive through and delivery drivers before even caring about any Dine in orders.
Atmosphere: 2
Food: 1
Service: 1
Went through the drive-thru solely to get the McRib (sandwich only) ??? Little late night snack ? Service was quick and the sandwich was pretty tasty ??♀️ I think it’s the sauce that makes it. No complaints.*** only giving 3 stars b/c I didn’t go inside, and well, it’s a fast food chain ? ***
We ordered a happy meal with chicken nuggets, fries and sweet and sour sauce. We also ordered a filet O fish with fries and ketchup. What we gat was the chicken nuggets cold. Fries cold. The small drink we got had to cups stacked together. No straws for 2 drinks. Sweet and sour sauce never received and only two packs of ketchup for one small fries and one large fries. All the ketchup was used on the small fries so no ketchup for the large fries. Also slow food had to wait 10 minutes. Worst McDonald's ever!
Atmosphere: 1
Food: 1
Service: 2
The drive-thru lanes were not balanced, the line took forever, received the meal with no sauce and no
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Do not bother going in. The kiosk system is terrible. Drive thru runs well.Update: The quality if food has tanked along with an increase in
Atmosphere: 1
Food: 1
Service: 2
Waiting 10 minutes in a spot for food isnt fast food. Especially when we received half and not the other so one kid started to eat and the other waiting 10 minutes for his happy mealParking: LotKid-friendliness: Yes
Atmosphere: 4
Food: 5
Service: 2
Horrible. Been waiting over an hour for them to make food. Ordered on uber and 3 drivers have had to cancel because of the wait. Last few times we ordered from this location there was always a few items missing and the nuggets are always cold and rubbery. I don’t know how its possible to take an hour to fry french frys or a burger. Side note its 3 in the morning there is no way they are busy. Order from location off bayview. MUCH better.
Atmosphere: 1
Food: 1
Service: 1
Never go to MacDonalds but stopped here to grab something quick for supper after being out all day. Drive thru - ordered 3 cheese burgers and a French fry. 4 items. Only one item was correct. The fries. Received two chicken burgers with extra sauce and no cheese burgers. This is after the girl at the window asked us if we had ordered the cheeseburgers. The drive thru line took about 20 minutes. Not a great experience.Update - they did take our name and put it on a list for messed up orders and we were able to return to that store and get that order at another time.
Megan is very rude and doesn’t care about customer service AT ALL. never coming back here, all thanks to megan, fire her immediately if you want customers to actually come to this location. Food is pretty good though.
Atmosphere: 5
Food: 4
Service: 1