Ordered a Flat White and went to pay. Machine was handed to me and cashier told me to pick an option. 3 options on the machine. First one said tip $1 dollar, second option $2 and third option was $5.
My drink cost under $5. What is going on here? Tipping culture is out of control. At least go back and add percentage as an option. Why is this okay? Do better Star bucks
D Davani
This place is load, inadequate sitting area super laud music and not comfortable ambiance to focus or communicate.
Kid-friendliness: Not friendly
Atmosphere: 1
Food: 2
Service: 4
Beckett Brown
The drink was good and it came quickly which was surprising because there were lots of people in there. They put lots of ice though...
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mango Dragonfruit Lemonade
Parisa S
They’re so busy it’s hard to even ask whether your mobile order is ready… and they ignore you if you’re waiting. Waited 20 minutes inside to skip the long drive through line and in the end they told me it was my fault for putting the drive through option. Come on :/
Atmosphere: 1
Food: 3
Service: 1
Amin Rezagholizadeh
Loved Cool Lime Drink. Sucka that it was temp. It should be on the menu always
Atmosphere: 5
Food: 5
Service: 5
Amir Shahedi
Quality is not a random thing and it is the result of the efforts of a very large group, so far I have not seen a product with the quality of Starbucks in Canada and it is appreciated for this.
Atmosphere: 5
Food: 5
Service: 5
Tali Thompson
Decent size Starbucks with a good amount of indoor and outdoor seating. The day we came their blender was broken so we could not get any of the blended drinks which was disappointing. Service is a little slow. The place is very clean.
Atmosphere: 4
Service: 3
PAUL CASIMIR
The staff here treats me like family. Always greeting me and knowing my order makes me feel very valued.
Atmosphere: 5
Food: 5
Service: 5
Sunyoung Park
Disappointing Service Experience at Drive-Through
I've been a loyal customer at Starbucks for over 15 years, visiting nearly every day, but my recent experience left me incredibly disappointed. During my visit on July 4th 3pm at the drive-through, I placed an order for several items. Unfortunately, I realized that She had forgotten to include one of the items.
I returned to the store and informed her of the mistake. Instead of apologizing or attempting to rectify the error, she appeared disinterested and made no effort to acknowledge the inconvenience caused. Her demeanor was indifferent and lacked the basic courtesy I've come to expect from Starbucks employees.
As someone who values exceptional customer service, this experience was particularly disheartening. When mistakes happen, a sincere apology and effort to make things right can make a world of difference. Unfortunately, her behaviour fell short of these expectations.
I hope this feedback reaches the management team so that necessary steps can be taken to ensure all customers receive the high standard of service Starbucks is known for. I appreciate the opportunity to share my concerns and look forward to seeing improvements in the future.
Atmosphere: 4
Food: 4
Service: 1
wendy wen
A woman with glasses and short hair, very bad service, yelling，The taste of the drink is not right！！！！
On Saturday June 8th 8:40pm, we went into Starbucks to receive my drink, it didn’t taste like my normal açai, I told the worker there and she had a bad attitude and kept saying “ cool “. She was very rude and kept raising her voice at us, she didn’t let us tell her our needs but instead made the same exact drink the same way even though that wasn’t the case. Overall the experience there wasn’t that pleasant, very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Artemis Shirdel
I been there customer for 3 years now and today I went there and asked for a grande cup of dry strawberry’s and I was going to pay for it she said let me ask my manager the manager was really rude and yelled saying NO like lm not happy of this customer service
Service: 1
Margarita Roman
They didn’t care to prepare my Match latte properly. pieces of matcha float in the drink.
Service: 1
Rosemarie Tumbaga
The cashier that take our order is terrible,there is no customer service she provided,,rudeeeee!!!
Lisa
I WISH I GOT THE NAME of the VERY nice gentleman in the beanie serving the drive through today (April 20) who noticed my drink looked a little off and had it re-made (quickly and efficiently) despite the usual business. I am a breastfeeding mom and I REALLY appreciate this kind of attention to detail and compassion to make sure everything is made just right. THANK YOU.
Ordered a Flat White and went to pay. Machine was handed to me and cashier told me to pick an option. 3 options on the machine. First one said tip $1 dollar, second option $2 and third option was $5.
My drink cost under $5. What is going on here? Tipping culture is out of control. At least go back and add percentage as an option. Why is this okay? Do better Star bucks
This place is load, inadequate sitting area super laud music and not comfortable ambiance to focus or communicate.
Kid-friendliness: Not friendly
Atmosphere: 1
Food: 2
Service: 4
The drink was good and it came quickly which was surprising because there were lots of people in there. They put lots of ice though...
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mango Dragonfruit Lemonade
They’re so busy it’s hard to even ask whether your mobile order is ready… and they ignore you if you’re waiting. Waited 20 minutes inside to skip the long drive through line and in the end they told me it was my fault for putting the drive through option. Come on :/
Atmosphere: 1
Food: 3
Service: 1
Loved Cool Lime Drink. Sucka that it was temp. It should be on the menu always
Atmosphere: 5
Food: 5
Service: 5
Quality is not a random thing and it is the result of the efforts of a very large group, so far I have not seen a product with the quality of Starbucks in Canada and it is appreciated for this.
Atmosphere: 5
Food: 5
Service: 5
Decent size Starbucks with a good amount of indoor and outdoor seating. The day we came their blender was broken so we could not get any of the blended drinks which was disappointing. Service is a little slow. The place is very clean.
Atmosphere: 4
Service: 3
The staff here treats me like family. Always greeting me and knowing my order makes me feel very valued.
Atmosphere: 5
Food: 5
Service: 5
Disappointing Service Experience at Drive-Through
I've been a loyal customer at Starbucks for over 15 years, visiting nearly every day, but my recent experience left me incredibly disappointed. During my visit on July 4th 3pm at the drive-through, I placed an order for several items. Unfortunately, I realized that She had forgotten to include one of the items.
I returned to the store and informed her of the mistake. Instead of apologizing or attempting to rectify the error, she appeared disinterested and made no effort to acknowledge the inconvenience caused. Her demeanor was indifferent and lacked the basic courtesy I've come to expect from Starbucks employees.
As someone who values exceptional customer service, this experience was particularly disheartening. When mistakes happen, a sincere apology and effort to make things right can make a world of difference. Unfortunately, her behaviour fell short of these expectations.
I hope this feedback reaches the management team so that necessary steps can be taken to ensure all customers receive the high standard of service Starbucks is known for. I appreciate the opportunity to share my concerns and look forward to seeing improvements in the future.
Atmosphere: 4
Food: 4
Service: 1
A woman with glasses and short hair, very bad service, yelling，The taste of the drink is not right！！！！
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
On Saturday June 8th 8:40pm, we went into Starbucks to receive my drink, it didn’t taste like my normal açai, I told the worker there and she had a bad attitude and kept saying “ cool “. She was very rude and kept raising her voice at us, she didn’t let us tell her our needs but instead made the same exact drink the same way even though that wasn’t the case. Overall the experience there wasn’t that pleasant, very disappointed.
Atmosphere: 1
Food: 1
Service: 1
I been there customer for 3 years now and today I went there and asked for a grande cup of dry strawberry’s and I was going to pay for it she said let me ask my manager the manager was really rude and yelled saying NO like lm not happy of this customer service
Service: 1
They didn’t care to prepare my Match latte properly. pieces of matcha float in the drink.
Service: 1
The cashier that take our order is terrible,there is no customer service she provided,,rudeeeee!!!
I WISH I GOT THE NAME of the VERY nice gentleman in the beanie serving the drive through today (April 20) who noticed my drink looked a little off and had it re-made (quickly and efficiently) despite the usual business. I am a breastfeeding mom and I REALLY appreciate this kind of attention to detail and compassion to make sure everything is made just right. THANK YOU.
Service: 5
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