Tim Hortons
170 Hollidge Blvd, Aurora
(905) 727-0820
Recent Reviews
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Good and fast customer service, I always come in the morning and the team members always make my order fast and with a wonderful smile mist especially Fatima and her team mate with dreadlocks (Precious)
Atmosphere: 5
Food: 5
Service: 5
Lovely restaurant abd good customer service most especially the morning team , fatima and precious
Atmosphere: 4
Food: 5
Service: 5
Dirty store, cold coffee, stale bakery items, and rude customer service. I tried contacting the owner or manager, but only one employee was polite enough to inform me that the owner had another nearby store. When I went there, the staff seemed scared to involve the manager and claimed the owner wasn’t available. This reflects the cheap mentality of corporations like Tim Hortons, where owners prioritize money over service. I’ll never return to Tim Hortons—McDonald’s or Starbucks offer far superior service.
Atmosphere: 1
Food: 1
Service: 1
Tim is my all times favourite through
Atmosphere: 5
Food: 5
Service: 5
Here’s a more polished version:
The location was and still is dirty. I asked an employee to come and clean a table, but she didn’t come. When I asked a second time, she just handed me some paper and told me to clean it myself. The coffee she served was terrible—cold and tasted like water. I strongly believe this reflects poor management.
It’s also highly unprofessional to ask employees’ family members, like those who gave five-star ratings, to review your restaurant. This reflects poorly on the owner, whoever they may be. Owners like this are contributing to the decline in Tim Hortons’ quality, similar to what happened with Coffee Time.
Atmosphere: 1
Food: 1
Service: 1
Service at this location has usually been very good. If they don't have something, they suggest you an alternate which is nice.
Atmosphere: 5
Food: 5
Service: 5
Great ham and cheddar sandwich
Atmosphere: 5
Food: 5
Service: 5
good coffee Y donuts. Nice atmosphere and value for money!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Timbeats
Not ONCE they got my order right in drive thru.
Atmosphere: 1
Food: 2
Service: 1
Homie in here helped me and got the food ready toot sweet. My bacon egg sandwich was made before I could even blink.
Mad props all around.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
so nice
Atmosphere: 5
Food: 5
Service: 4
go here so much and they constantly forget my food or parts of me meal. ordered the breakfast sandwich multiple times and they forget to add my egg. ordered roast beef cheddar sandwich and the forget the whole sandwich and claim they put it in our bag..? horrible
Atmosphere: 2
Food: 2
Service: 1
Poor customer service
Atmosphere: 1
Food: 2
Service: 1
Great Tims, great friendly staff. We go every morning and they remember exactly what we will have and its perfectly done as ordered. i feel the staff cares about their customers and tries so hard to make everyone welcome. Like family after all this time and sure starts the day off right. Sandra
Parking: Parking is ample, just wish we could turn right out instead of going through the little row of shops. Thats it.
Wheelchair accessibility: There is a spot if needed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Bagel, Breakfast Sandwich
The store must change coffee cup supplier. I bought large size coffee 2 times today from this location. Both cups started to leak after a few minutes, spreading all over me and in the car. I was told I can go back to the store and get anther coffee with proof, but better in the morning when their manager is in the store.
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