Ye Skewers Hot Pot Aurora 三大爷串串香火锅

The first time I visited Aurora’s Third Uncle, the experience was very bad.
1. There is only Yuanyang Hotpot, the double pot bottom is compulsory, and the white water bottom is also charged.
2. We arrived at 8:45 pm, and when the pot was served, we were informed that the last call was at 9:30, and the ordering time was only 40 minutes.
3. The fruits at the buffet were all shriveled after being left there all day. There were at least five tables of customers dining at that time, and the store did not make any replacements.

Atmosphere: 2

Food: 2

Service: 3

It is compulsory to choose two kinds of pot bases. The fruit has been stale for a day. I am not the same boss as the third uncle in the east. The cost of adding all you can eat with the pot base is not low.

Atmosphere: 2

Food: 2

Service: 5

Food was great and the atmosphere is very nice. The only problem is service. There was only 2 people working with almost all tables full. Of the 2 hours we were there, they only took our order 3 times and we waited over 40 minutes for someone to come take our next order. Maybe this was because we’re new to the restaurant. If you do end up going I would advise you order a lot of food on your first order to avoid waiting for more food.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Green Onion, Rice Cake Slices

Went out to dinner here around 7 pm and had the worst service I have ever received. The waiter did not come to our table unless we called him over and we waited for almost 40 minutes without any waiter. We had to ask for more plates, cups, and chopsticks because they were not provided. One of our waiters had multiple pitchers of beer with another table instead of helping out the 1 other server. It was very unprofessional and many things we ordered were forgotten until we reminded them that we ordered it. After we went to pay, the guy (server or owner not sure), who was drinking checked us out and asked for a higher tip. It was unbelievable and I don’t think I will ever go back again. Would not recommend

Atmosphere: 1

Food: 3

Service: 1

Excellent staff, kind & caring. It's our second time here & it will not be the last! We got tom yum & tomato soup base it was delicious. The fresh beef wontons were so flavourful & the ice cream to finish was perfect.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp Skewers, Homemade Tomato Soup Base, Fresh Beef Slices

This weekend( October 26-29)
Ye skewers hotpot Aurora has all-you-can-eat blue crabs

Food: 5

Recommended dishes: Lunch Combo

Food was good but the service was fantastic ! Helen was super attentive and made sure we had a fantastic first experience! Will definitely be hitting this spot again.

Atmosphere: 5

Food: 5

Service: 5

Wow this little place in Aurora is amazing. Great food and the quality is awesome .
First time here and the owner was super helpful! She made us try so many delicious items, including blue crab. So delicious. Definitely coming back and worth a visit if you never had hot pot before.
Thank you for the experience!!

Atmosphere: 5

Food: 5

Service: 5

It's delicious, there aren't many people, it's quiet, it's nice, there's wifi available, and it also includes sour plum soup and kumquat lemon tea.

Atmosphere: 5

Food: 5

Service: 5

Great value for all you can eat! Huge selection of meats, seafood, vegetables, tofu and noodles! Free beverages and fruit. Great sauce bar and ice cream. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh Beef Slices

Was surprised how their soup base is ordered. Have to choose 2 from the menu and the price is only for 1/2 portion. So why don’t just put the whole price for duo pot? Skewers are very small portion. Taste is ok.
Service: Only 2 persons work on floor for a busy night. Hard to find service.
Sauce options are limited as well.

Atmosphere: 3

Food: 3

Service: 3

Good food, excellent service and overall not a crowded restaurant. What else can you ask for.

Atmosphere: 5

Food: 5

Service: 5

The service was so good. Our server was so nice and attentive. Thanks a lot!!!

Super friendly staff. Food tastes fantastic. Highly recommend anyone to try hotpot here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lunch Combo

Nice staffs & clean, would have been better if I could see & pick skewers on my own istead of ordering them

Atmosphere: 4

Food: 4

Service: 4