I bought two French vanilla today, and they served half cups and they charged me full amount It’s awful 😢
Atmosphere: 1
Food: 1
Service: 1
D. A. Robertson
Walk-in service is ridiculously slow. Arived at 11:50 A.M. Lots of staff visible, but nobody taking orders at the cash for about 12 minutes. 1 person ahead of me. It took 15 minutes, from getting in line until walking out the door; with a simple coffee & donut. The service at Starbucks in St Thomas or Tillsonburg is exponentially faster.
Atmosphere: 3
Food: 2
Service: 1
Lumin Inc.
Very weird experience at the drive through. 1:36pm November 22 2024. The girl that took my payment is not all there in terms of customer service and attitude. Seems to be a common trend at this location recently, so I’ll be skipping it from now on. Maybe train them in customer service before training them in how to be ignorant and insufferable, when customers are the whole reason you’re there.
Atmosphere: 1
Food: 1
Service: 1
Dave Powrie
Always good
Atmosphere: 4
Food: 4
Service: 4
Chy Driedger
Fast service, and nice employees
Atmosphere: 5
Food: 5
Service: 5
Henry Harder
Coffe/Iced coffees are never made right
Atmosphere: 1
Food: 1
Service: 1
Bekah Herod
The drive thru went so fast I was just amazed. I don’t know how they do it
Atmosphere: 5
Food: 5
Service: 5
V D
On the weekends, the drive thru is a joke. This particular tim hortons appears to be OBSESSED with quick drive thru times because they literally don't let you finish your order. At the end of every item I ask for, I get "is that it?", trying to push me out as quickly as possible. Then I get to the window and the order has been rung up incorrectly, actually taking up more time than was needed originally. The speed to customer service balance is heavily favoring speed and I will not be going to this Tim's again. Which won't really affect anything because there aren't really any other Tim's around so the sub par service is likely to continue. On a positive note, the food is prepared quite well considering the 2-5 seconds the sandwich station attendant has to make the food.
Atmosphere: 2
Food: 4
Service: 1
Rishavv Ghimire
Very poor service too late to just take an order dont come if you need the tims really fast better go somewhere else
Raquel Larke
i find this location to have more of a good feel to it...
Parking: plenty of parking available
Kid-friendliness: all timmies are a safe kid friendly spot
I was at Tom Horton's today at 7 PM there was someone ahead of me at the window with a dog and the employee play With the dog tru the window in then she made me coffee wrong Think about that!!
Service: 1
Dedrick Woelke
I'm Canadian so you know I ain't goin no where else bud
Atmosphere: 5
Food: 5
Service: 5
Arun S
For the first time I tried Quenchers instead of my favourite Double-Double from Tims and I loved the quenchers. Will swap my favourites from next time ;)
I bought two French vanilla today, and they served half cups and they charged me full amount It’s awful 😢
Atmosphere: 1
Food: 1
Service: 1
Walk-in service is ridiculously slow. Arived at 11:50 A.M. Lots of staff visible, but nobody taking orders at the cash for about 12 minutes. 1 person ahead of me. It took 15 minutes, from getting in line until walking out the door; with a simple coffee & donut. The service at Starbucks in St Thomas or Tillsonburg is exponentially faster.
Atmosphere: 3
Food: 2
Service: 1
Very weird experience at the drive through. 1:36pm November 22 2024. The girl that took my payment is not all there in terms of customer service and attitude. Seems to be a common trend at this location recently, so I’ll be skipping it from now on. Maybe train them in customer service before training them in how to be ignorant and insufferable, when customers are the whole reason you’re there.
Atmosphere: 1
Food: 1
Service: 1
Always good
Atmosphere: 4
Food: 4
Service: 4
Fast service, and nice employees
Atmosphere: 5
Food: 5
Service: 5
Coffe/Iced coffees are never made right
Atmosphere: 1
Food: 1
Service: 1
The drive thru went so fast I was just amazed. I don’t know how they do it
Atmosphere: 5
Food: 5
Service: 5
On the weekends, the drive thru is a joke. This particular tim hortons appears to be OBSESSED with quick drive thru times because they literally don't let you finish your order. At the end of every item I ask for, I get "is that it?", trying to push me out as quickly as possible. Then I get to the window and the order has been rung up incorrectly, actually taking up more time than was needed originally. The speed to customer service balance is heavily favoring speed and I will not be going to this Tim's again. Which won't really affect anything because there aren't really any other Tim's around so the sub par service is likely to continue. On a positive note, the food is prepared quite well considering the 2-5 seconds the sandwich station attendant has to make the food.
Atmosphere: 2
Food: 4
Service: 1
Very poor service too late to just take an order dont come if you need the tims really fast better go somewhere else
i find this location to have more of a good feel to it...
Parking: plenty of parking available
Kid-friendliness: all timmies are a safe kid friendly spot
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly and fast
Atmosphere: 5
Food: 5
Service: 5
I was at Tom Horton's today at 7 PM there was someone ahead of me at the window with a dog and the employee play With the dog tru the window in then she made me coffee wrong Think about that!!
Service: 1
I'm Canadian so you know I ain't goin no where else bud
Atmosphere: 5
Food: 5
Service: 5
For the first time I tried Quenchers instead of my favourite Double-Double from Tims and I loved the quenchers. Will swap my favourites from next time ;)
Atmosphere: 5
Food: 5
Service: 5
I love
Food: 5
Service: 5
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