Tim Hortons
Travel Plaza, Bainsville
(613) 347-9939
Recent Reviews
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Sunday and not morning already, 11am
but in Tim Hortons at enroute abnormal line up. Only 10-12 customers, not busy, all stand in line for ages, because three tim hortons employees are slow and unable to work properly.
Atmosphere: 1
Food: 3
Service: 1
The cashier is not interested to upsell the flat bread , as there was an offer for 2 for 12$ and we ordered 1 for 9$ !!! He was not interested to share that details with us while ordering .
Atmosphere: 3
Food: 3
Service: 1
I had an absolutely terrible experience at the Tim Hortons in Bainsville. The staff clearly need serious training as neither of the workers knew how to do their job properly. Instead of being helpful, they displayed an unnecessary attitude, which only made the situation worse. The service was painfully slow, and the overall atmosphere was unprofessional. It’s disappointing to see such a lack of customer care. This location is in desperate need of improvement—avoid it if you can!
Atmosphere: 4
Food: 1
Service: 1
Night guys don't know what really is the meaning of food service. Even their oven was visibly working, they said they just cleaned it. Moreover, they mixed water in blackberry yuzu I ordered as they fell short on sparkling water. Came here around 2 10 Am. NOT APPRECIATED AT ALL.
Bad customer service. Extremely disappointed.The staffs showed unnecessary attitude and they don’t even know what is available. They were not even willing to hear our orders or prepare our food.They require proper training.(night shift guy)
Atmosphere: 1
Food: 1
Service: 1
I ordered tea and ten times bits i got the tea didn’t get tim bits after waiting for 20 mins i go there remind them if they forgot because all the other people get their orders but they didn’t even listen but i was saying and told me to wait . The stupid old lady ruin my day, time and money in the end i didn’t even get what i pay for. Retire if you don’t wanna work
Food: 1
Service: 1
Good quick service.
Atmosphere: 4
Food: 4
Service: 5
Average tims
Got a 2 cream 1 sugar coffee.. tasted like sugary cream water.. like there was 5 creams and 2 sugars in this coffee.. do not recommend this location
Atmosphere: 1
Food: 1
Service: 1
I make an order by phone, just a coffee and two donuts, I was waiting for them 20 minutes and when I came to take my order the said that it’s not ready, terrible service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Excellent Java... but it's an on Route..
Atmosphere: 4
Food: 5
Service: 4
Sweet chili wrap ?
Staff ?
Wait time ?
Atmosphere: 5
Food: 5
Service: 5
Very sad indeed. Not sure if I will ever go to a tim hortons again.
Atmosphere: 3
Food: 2
Service: 4
I ordered a coffee with cream and had to wait for more than 5 minutes. I asked why and they said 'they serve all customers in order which meant I had to wait for food combos to be made'. The best part was, the order after me was served his food first! The cashier was only ringing in orders slowly and they had no one dedicated to drinks.
Skip this on Route if you are traveling West and can avoid it. (There is another one within an hour) It's busy as it's the first place after Quebec.
Atmosphere: 1
Food: 1
Service: 1
Very friendly and customer oriented staff
Atmosphere: 5
Food: 5
Service: 5
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