The worst lunch experience I’ve ever had at a Subway. The bun was so dry it was crumbling and falling apart while trying to eat it. The rotisserie chicken was disgusting. Never eating here again!
Atmosphere: 1
Food: 1
Service: 1
C Mart (Cmart)
Clean , organized and efficient restaurant.
Atmosphere: 5
Food: 5
Service: 5
Simranjit Rattanpal
I’d like to bring to your attention a recent experience.
Today, I ordered sandwiches for myself and my kids, and when I went to pay, I was surprised to see the total was around $20 more than expected. I politely asked the employee if this amount was correct. At first, she admitted it was a mistake and called over other employees.
One of them then told me I wasn’t supposed to customize the sandwich — which confused me, because I had only followed what the employee at the counter allowed me to do. I explained that if I wasn’t allowed to customize, the staff should have informed me at the time of ordering.
Even after I sat down with my kids, one of the staff members came to me again and continued the conversation, saying “we asked you…” — which felt uncomfortable and unprofessional, especially in front of my children.
I respect Subway and enjoy the food, but this experience left me feeling disrespected and blamed for something that wasn’t clearly communicated. I hope better training or clearer communication with customers can prevent this in the future
Service: 1
Antonio Brunetto
First time on this location. Will definitely go back again . Very clean washrooms and clean store . Food was good service was excellent. I se bad reviews but to me as a foodie person I only give reviews to the good services and good places I don’t waist my time with junkie restaurants. I got served by Gurleen very friendly and knows her job well and how to talk to costumers with smile on her face . Well done guys thank you for service
Atmosphere: 5
Food: 5
Service: 5
Rocco Pelosi
Very disappointed with our experience at Subway subs 350 Queen St S in Bolton Ontario my family and I arrived 40 minutes before closing, and there was one person ahead of us who ordered 8 subs. We waited over 20 minutes, and by the time it was our turn, we only had 10 minutes left to eat.
The staff member Gurween was clearly annoyed while making our subs and made us feel rushed the entire time. She told us twice in a rude tone that they close in 10 minutes. We understand closing time is important, but there’s a better way to communicate that — something simple like, “Just a heads up, we close in 10 minutes, but take your time,” would’ve been much more respectful.
Instead, we felt pressured and unwelcome, despite coming in well before closing. It was not a pleasant experience, especially for a family trying to enjoy a quick dinner.
Would not return to this location based on the poor customer service.
MJ CONTRACTING
Hire more people Jesus Christ, you always have a lineup with one person serving, HIRE MORE PEOPLE AND BE MORE INCLUSIVE.
This is the best subway location in bolton. Staff is really nice and friendly. Employee named Gurleen made my sub exactly the way i liked. Would recommend this location to everyone.
Nik
Why are you asking for tips from customers??? You're making my sub not cutting my hair or taking my order at a restaurant. Cheap ass owner trying to milk people for their money.
Nelson Pacheco
The lady working on this date July 9th 1:43 comes off rude , doesn’t know how to communicate with customers , while talking to her she just stairs at you and reply’s with a rude tone and rolls her eyes
Atmosphere: 1
Food: 4
Service: 1
Joseph Cascio
Expired cold cuts that tasted off and smelled bad, don't get the assorted sub here. Very disappointing.
Atmosphere: 3
Food: 1
Service: 1
Ricardo Martins
This place was disgusting up at 2:30 a lunch. I've never seen a Subway so filthy and dirty like this one. The bathrooms look like they hadn't been cleaned in weeks. I told the management team and they just looked at me like I was wrong.
The worst lunch experience I’ve ever had at a Subway. The bun was so dry it was crumbling and falling apart while trying to eat it. The rotisserie chicken was disgusting. Never eating here again!
Atmosphere: 1
Food: 1
Service: 1
Clean , organized and efficient restaurant.
Atmosphere: 5
Food: 5
Service: 5
I’d like to bring to your attention a recent experience.
Today, I ordered sandwiches for myself and my kids, and when I went to pay, I was surprised to see the total was around $20 more than expected. I politely asked the employee if this amount was correct. At first, she admitted it was a mistake and called over other employees.
One of them then told me I wasn’t supposed to customize the sandwich — which confused me, because I had only followed what the employee at the counter allowed me to do. I explained that if I wasn’t allowed to customize, the staff should have informed me at the time of ordering.
Even after I sat down with my kids, one of the staff members came to me again and continued the conversation, saying “we asked you…” — which felt uncomfortable and unprofessional, especially in front of my children.
I respect Subway and enjoy the food, but this experience left me feeling disrespected and blamed for something that wasn’t clearly communicated. I hope better training or clearer communication with customers can prevent this in the future
Service: 1
First time on this location.
Will definitely go back again .
Very clean washrooms and clean store . Food was good service was excellent.
I se bad reviews but to me as a foodie person I only give reviews to the good services and good places I don’t waist my time with junkie restaurants.
I got served by Gurleen very friendly and knows her job well and how to talk to costumers with smile on her face .
Well done guys thank you for service
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with our experience at Subway subs 350 Queen St S in Bolton Ontario my family and I arrived 40 minutes before closing, and there was one person ahead of us who ordered 8 subs. We waited over 20 minutes, and by the time it was our turn, we only had 10 minutes left to eat.
The staff member Gurween was clearly annoyed while making our subs and made us feel rushed the entire time. She told us twice in a rude tone that they close in 10 minutes. We understand closing time is important, but there’s a better way to communicate that — something simple like, “Just a heads up, we close in 10 minutes, but take your time,” would’ve been much more respectful.
Instead, we felt pressured and unwelcome, despite coming in well before closing. It was not a pleasant experience, especially for a family trying to enjoy a quick dinner.
Would not return to this location based on the poor customer service.
Hire more people Jesus Christ, you always have a lineup with one person serving, HIRE MORE PEOPLE AND BE MORE INCLUSIVE.
Good location and manager is smart
Service is fast and accomidating
Sub is the best
Food was good
Restaurantji Recommends
This is the best subway location in bolton. Staff is really nice and friendly. Employee named Gurleen made my sub exactly the way i liked. Would recommend this location to everyone.
Why are you asking for tips from customers??? You're making my sub not cutting my hair or taking my order at a restaurant. Cheap ass owner trying to milk people for their money.
The lady working on this date July 9th 1:43 comes off rude , doesn’t know how to communicate with customers , while talking to her she just stairs at you and reply’s with a rude tone and rolls her eyes
Atmosphere: 1
Food: 4
Service: 1
Expired cold cuts that tasted off and smelled bad, don't get the assorted sub here. Very disappointing.
Atmosphere: 3
Food: 1
Service: 1
This place was disgusting up at 2:30 a lunch. I've never seen a Subway so filthy and dirty like this one. The bathrooms look like they hadn't been cleaned in weeks. I told the management team and they just looked at me like I was wrong.
Atmosphere: 1
Food: 4
Service: 4
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