Just got my breakfast combo this morning , at the order screen window Navdeep took my order , Repeated my breakfast order wrong then I said repeated slower and more louder for her to get it right again . Grabbed my food and before I left the parking lot noticed it was wrong , I tried to go inside but doors was locked then walked to the drive thru window to explain. She proceeded to tell me that I ordered a “sausage on a bagel” which she said at the order screen the first time where I repeated no “sausage bagel belt combo” (slower and louder) . She goes on to tell me that they have 3 people wearing headsets and can hear the order , not sure how all 3 people inside can’t hear the same thing twice and still mess it up . I come here almost daily throughout the week . Unacceptable , usually Tim Hortons just fix it for you , no questions asked , I dont like leaving a bad review but this early in the morning just left a rough mood after going back and forth with her . “Speaking slower and louder” is translated to being rude for Navdeep.
Atmosphere: 1
Food: 1
Service: 1
Pardeep Singh
Very bad experience😒 I ordered stip tea and croissant but they gave me only stip tea, they forgot my croissant I told them please give me my croissant on that time they were looking to me very bad way!!!
Atmosphere: 1
Food: 1
Service: 1
Pawanpreet Singh871
Customer service is hell at this place. Girls at the drive thru don’t have a sense of talking and zero knowledge of customer service. Get some training for customer service before taking orders at drive thru. If you don’t know how to deal with customers, go find another job.
Atmosphere: 1
Food: 1
Service: 1
Navchetan Jhatta
Bad take out srvice
RISHAMPREET KAUR
Today we went through the drive thru, and got served by Manjeet, She was soo good and handover my order with a beautiful smile.Her serving skills were so good.👍❤️
Atmosphere: 5
Food: 5
Service: 5
Angela Hebb
Tables had not been cleaned
Atmosphere: 4
Food: 4
Service: 4
Sarbjeet Singh
Always great atmosphere!! And friendly nature staff. I love to Sit and Enjoy inside.
Atmosphere: 5
Food: 5
Service: 5
Agambir singh
I visit this Tim Hortons frequently, and every time I see a particular older lady working here, it truly brightens my day. She’s incredibly sweet and has such a kind, warm demeanor. She always speaks so nicely and goes above and beyond to make every interaction pleasant.
I believe she deserves special recognition for the positive impact she has on your customers. A raise would be well-deserved because she truly adds something special to the team. I’m sure you know who I’m talking about, as she leaves a lasting impression on everyone she meets.
Atmosphere: 5
Food: 5
Service: 5
dee
The turn around time is ridiculous and the quality of food is mediocre at this location
Order breakfast sandwiches in egg and bacon sandwiches was pice of plastic in my sandwich talk to the manager it was useless I wish I can post the picture or the video I have
Food: 1
rajat sharma
Shoutout to employee Daljit at this Tim Hortons for great service she provides. I messed up my coffee order, and she helped out without any hesitation.
Atmosphere: 5
Food: 5
Service: 5
mohammed shaheem
Very slow service. Morning around 5am to 5:30am Just to get coffee in the drive thru I have to wait more than 10 minutes. I stop going here because I get late for work. This ladies working inside they just talking and my coffee is ready I just have to wait to get my coffee after they finnish talking. I hope there was another tim hortons close by to my place.
Food: 1
Service: 1
nargis
I had the absolute worst experience ever! The most racist manager and white staff in particular was dismissing the order and was just plain out disrespectful. I will not be going back there and filing a compliant to customer service about these particular associates. I also repeated my order 5 times and yet in the end accused me of not ordering that item. Spoke in the rudest manner and quite frankly does not reflect Tim Hortons customer appreciation values.
Atmosphere: 1
Food: 4
Service: 1
Jaimin Domadiya
This my second visit. I usually get french vanilla half coffee triple triple. Most of the time other locations i am struggling with ordering with not accurate. During my visits afternoon shift supervisor made perfect order with accurate and perfect as I wanted. Great service.
Just got my breakfast combo this morning , at the order screen window Navdeep took my order , Repeated my breakfast order wrong then I said repeated slower and more louder for her to get it right again . Grabbed my food and before I left the parking lot noticed it was wrong , I tried to go inside but doors was locked then walked to the drive thru window to explain. She proceeded to tell me that I ordered a “sausage on a bagel” which she said at the order screen the first time where I repeated no “sausage bagel belt combo” (slower and louder) . She goes on to tell me that they have 3 people wearing headsets and can hear the order , not sure how all 3 people inside can’t hear the same thing twice and still mess it up . I come here almost daily throughout the week . Unacceptable , usually Tim Hortons just fix it for you , no questions asked , I dont like leaving a bad review but this early in the morning just left a rough mood after going back and forth with her . “Speaking slower and louder” is translated to being rude for Navdeep.
Atmosphere: 1
Food: 1
Service: 1
Very bad experience😒
I ordered stip tea and croissant but they gave me only stip tea, they forgot my croissant I told them please give me my croissant on that time they were looking to me very bad way!!!
Atmosphere: 1
Food: 1
Service: 1
Customer service is hell at this place. Girls at the drive thru don’t have a sense of talking and zero knowledge of customer service. Get some training for customer service before taking orders at drive thru. If you don’t know how to deal with customers, go find another job.
Atmosphere: 1
Food: 1
Service: 1
Bad take out srvice
Today we went through the drive thru, and got served by Manjeet, She was soo good and handover my order with a beautiful smile.Her serving skills were so good.👍❤️
Atmosphere: 5
Food: 5
Service: 5
Tables had not been cleaned
Atmosphere: 4
Food: 4
Service: 4
Always great atmosphere!! And friendly nature staff. I love to Sit and Enjoy inside.
Atmosphere: 5
Food: 5
Service: 5
I visit this Tim Hortons frequently, and every time I see a particular older lady working here, it truly brightens my day. She’s incredibly sweet and has such a kind, warm demeanor. She always speaks so nicely and goes above and beyond to make every interaction pleasant.
I believe she deserves special recognition for the positive impact she has on your customers. A raise would be well-deserved because she truly adds something special to the team. I’m sure you know who I’m talking about, as she leaves a lasting impression on everyone she meets.
Atmosphere: 5
Food: 5
Service: 5
The turn around time is ridiculous and the quality of food is mediocre at this location
Food: 1
Service: 1
Great service at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Donut
Restaurantji Recommends
Order breakfast sandwiches in egg and bacon sandwiches was pice of plastic in my sandwich talk to the manager it was useless I wish I can post the picture or the video I have
Food: 1
Shoutout to employee Daljit at this Tim Hortons for great service she provides. I messed up my coffee order, and she helped out without any hesitation.
Atmosphere: 5
Food: 5
Service: 5
Very slow service. Morning around 5am to 5:30am Just to get coffee in the drive thru I have to wait more than 10 minutes. I stop going here because I get late for work. This ladies working inside they just talking and my coffee is ready I just have to wait to get my coffee after they finnish talking. I hope there was another tim hortons close by to my place.
Food: 1
Service: 1
I had the absolute worst experience ever! The most racist manager and white staff in particular was dismissing the order and was just plain out disrespectful. I will not be going back there and filing a compliant to customer service about these particular associates. I also repeated my order 5 times and yet in the end accused me of not ordering that item. Spoke in the rudest manner and quite frankly does not reflect Tim Hortons customer appreciation values.
Atmosphere: 1
Food: 4
Service: 1
This my second visit. I usually get french vanilla half coffee triple triple. Most of the time other locations i am struggling with ordering with not accurate. During my visits afternoon shift supervisor made perfect order with accurate and perfect as I wanted. Great service.
Atmosphere: 4
Food: 5
Service: 5
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