Tim Hortons
20 Queen St N, Bolton
(905) 951-9999
Recent Reviews
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Screwed order up charged extra for sauces that they didn't bother to use lettuce was also gross...
Atmosphere: 1
Food: 1
Service: 1
I would like to share my recent experience, which left me disappointed. One of your employees, a girl wearing a nose pin, clearly requires more training in customer service. Her approach and attitude were unprofessional, and she lacked the basic courtesy needed to interact with customers.
Please remind your employees that a smile costs nothing and makes a significant difference in customer experience. No one has the right to ruin someone else's mood due to aggression or a lack of patience, even if the team is short-staffed. I hope this feedback helps improve your services moving forward."
Atmosphere: 2
Food: 4
Service: 2
Fresh lunch sandwiches made with care. Muskan was a great server to us. Very friendly service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Strips
I'm at Tim Horton's right now. Out of 3 hot chocolates, one was as simple as water and my son got it. It's very dirty here. Unfortunately, next time I'll drink hot chocolate at home.
Atmosphere: 1
Food: 4
Service: 3
I recently stopped by Tim Hortons during a road trip and, as always, it was a reliable choice for a quick coffee and snack. I tried their French Vanilla coffee, which was warm, creamy, and comforting on a chilly day. The TimBits were fresh and delicious, perfect for sharing.
The service was fast and friendly, and the location was clean with plenty of seating. The only downside was that the drive-thru line was a bit long, but it moved quickly, so it wasn’t a major issue.
Overall, Tim Hortons continues to be a great option for an affordable and satisfying pick-me-up.
Would definitely recommend for anyone in need of a quick, tasty stop!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: English Muffin Breakfast Sandwiches, Farmers Wraps, Croissant
Parking: They have too many parking spots to park
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: English Muffin Breakfast Sandwiches, Chicken Strips
It was clean, the staff were pleasant and my order was correct lol. Seemed like a very nice Tim
Atmosphere: 4
Food: 4
Service: 4
9/10 you go in this drive thru for a coffee ur there for 20 minutes minimum.
Atmosphere: 2
Food: 3
Service: 2
Typical Tim’s, decent service.
Atmosphere: 3
Food: 3
Service: 3
Gave us wrong pizza after 15 minutes. Then after 18 minutes finally got our order, and didn't even cut it, Horrible service
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Tables were dirty
Atmosphere: 3
Food: 5
Service: 5
Entire Tims are broken their brand image in past 3 years by way of proving bad quality, unfollowed the customers special request and special unprofessional behaviour.
Atmosphere: 1
Food: 3
Service: 1
Thank you Tim Hortons for making customer service worse-
I recently visited a Tim Hortons location, and unfortunately, my experience was quite disappointing. First, the food I received was burnt and clearly overcooked, which made it unappetizing. Additionally, the portion sizes felt smaller than what I’ve received many times in the past and other locations, leaving me unsatisfied for the replacement.
Moreover, the staff seemed rude, lacking the warmth and professionalism I expect from a well-known chain. It’s disheartening when a place known for its coffee and food doesn’t deliver on quality or customer service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagel Sandwich De Pollo a La Plancha
Waited 10 minutes for my order to be taken. There were 8 Employees behind the counter and one person taking the orders and then preparing the orders while we all waited… So frustrating
I ordered a wrap and there was 2 hair on it.
Worst service you have to repeat your order 4-5 times and still after that you get hairs on your food.
Food: 1
Service: 1
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