Unfortunately I have to take back my 5 star review. I’ve been a loyal customer for the past 3 years. I buy at least once or twice a month. Last week the sushi was not on par with what they usually serve every time we go there, but I didn’t complain about that. What I did complain about was the tempura. The two shrimp tempuras I ordered were absolutely terrible. completely drenched in oil, with three times the batter they normally have. They were almost the size of corn dogs. When we tried to eat them, the oil coated our mouths and throats. It was disgusting. We threw them out. I called to let them know, and the girl who answered was really nice as usual, she profusely apologized and told me to call back the next day when the owner was in. But when I did, the owner was extremely rude, dismissive, and didn’t value my feedback at all. He just kept saying no one else had that issue, as if that somehow made it okay. We’ve ordered this tempura so many times and it has never come out like that. Instead of acknowledging the problem, he made me feel like I was in the wrong, or like I was begging for something. By the end of the conversation, he said there was a credit for the tempura. So today, I called back because I wanted to place a large order and asked about the credit. Turns out, it was only for one tempura, even though both were completely ruined. When I questioned it, he flat-out said multiple times it was just “one on the house.” Honestly, I’m done with this place. I spend good money here every month, and it’s clear they don’t care about their loyal customers. Making a huge deal about something small that they messed up on. As a business owner myself, I would never treat a regular or any customer like this. Really disappointing. It’s sucks because I’ve sent so many local people to this restaurant. Maybe the owner should take some customer service lessons from the girl who usually answers the phone at least she knew how to handle a situation properly.
Atmosphere: 1
Food: 3
Service: 1
Veronica Pietsch
Best sushi ever!! My absolute favourite so good worth drooling over! Spicy super crab is heaven! The pressed sushi is phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Crispy Crab Roll
shelby ellsworth
Fantastic local business. We love sushiholic and I recommend it to everyone who likes sushi. I cannot stress enough the bang for your buck, not only is the food always fresh and delicious but it's also much more affordable than all you can eat sushi establishments. We order a small party platter with a couple extra rolls of sushi for two people and always have leftovers. The staff are also super friendly, their delivery drivers are wonderful. 10/10 can't relay enough how awesome this place is.
Vegetarian options: They have a handful of very delicious vegetarian rolls available, as well as an assortment of vegetarian apps. You won't go hungry if you're a vegetarian.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Maki Platter, Spicy Tuna, Salmon Lover Dinner, Spicy Salmon, Green Dragon Roll and Spicy Crab Roll, Sushi, Spicy Crispy Crab Roll
KrazyKanuckz
I got a take out order to bring to our family pot luck. Everything was fresh and delicious and was enjoyed by everyone. Will be back!
Atmosphere: 4
Food: 5
Service: 5
Sun Hyoung An
this place was hidden gem and I am satisfied from quality and price
Atmosphere: 5
Food: 5
Service: 5
Brendan Mclean
This is by far the best take home sashimi and sushi in Bowmanville. HANDS DOWN!
Atmosphere: 5
Food: 5
Service: 5
Eder Adeliel Castaneda
Great sushi. I got the medium Maki party tray. I would recommend this place to anyone. Good sized pieces.
Parking: It's a take out joint only. So easy to park for a few minutes to pick it up.
Sushiholic is our go-to sushi in the Durham Region! The sushi is always fresh and delicious, we can't wait to order again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Crab, Roll, Assorted Sushi Assortment, Green Dragon Roll and Spicy Crab Roll, Sushi
Simon Farquhar
I have been going to sushiholic as long as it has been open. In that time, not once have I been disappointed in the quality of food and service. My go to are the kamakazi, torched butterfish and mason roll. Always fresh, and always delicious.
Atmosphere: 5
Food: 5
Service: 5
Dan
Quick and high quality sushi.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Maki Platter
JE HWAN YOO
Nothing i can say more. It's just fantastic taste awesome staff!! Love this place!!
p
Horrible customer service after going here for a very long time. Food is amazing though.
Great food but customer service is very poor.
Atmosphere: 1
Food: 3
Service: 1
Unfortunately I have to take back my 5 star review. I’ve been a loyal customer for the past 3 years. I buy at least once or twice a month.
Last week the sushi was not on par with what they usually serve every time we go there, but I didn’t complain about that. What I did complain about was the tempura. The two shrimp tempuras I ordered were absolutely terrible. completely drenched in oil, with three times the batter they normally have. They were almost the size of corn dogs. When we tried to eat them, the oil coated our mouths and throats. It was disgusting. We threw them out.
I called to let them know, and the girl who answered was really nice as usual, she profusely apologized and told me to call back the next day when the owner was in. But when I did, the owner was extremely rude, dismissive, and didn’t value my feedback at all. He just kept saying no one else had that issue, as if that somehow made it okay. We’ve ordered this tempura so many times and it has never come out like that. Instead of acknowledging the problem, he made me feel like I was in the wrong, or like I was begging for something.
By the end of the conversation, he said there was a credit for the tempura. So today, I called back because I wanted to place a large order and asked about the credit. Turns out, it was only for one tempura, even though both were completely ruined. When I questioned it, he flat-out said multiple times it was just “one on the house.”
Honestly, I’m done with this place. I spend good money here every month, and it’s clear they don’t care about their loyal customers. Making a huge deal about something small that they messed up on. As a business owner myself, I would never treat a regular or any customer like this. Really disappointing. It’s sucks because I’ve sent so many local people to this restaurant. Maybe the owner should take some customer service lessons from the girl who usually answers the phone at least she knew how to handle a situation properly.
Atmosphere: 1
Food: 3
Service: 1
Best sushi ever!! My absolute favourite so good worth drooling over! Spicy super crab is heaven! The pressed sushi is phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Crispy Crab Roll
Fantastic local business. We love sushiholic and I recommend it to everyone who likes sushi. I cannot stress enough the bang for your buck, not only is the food always fresh and delicious but it's also much more affordable than all you can eat sushi establishments. We order a small party platter with a couple extra rolls of sushi for two people and always have leftovers. The staff are also super friendly, their delivery drivers are wonderful. 10/10 can't relay enough how awesome this place is.
Vegetarian options: They have a handful of very delicious vegetarian rolls available, as well as an assortment of vegetarian apps. You won't go hungry if you're a vegetarian.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Maki Platter, Spicy Tuna, Salmon Lover Dinner, Spicy Salmon, Green Dragon Roll and Spicy Crab Roll, Sushi, Spicy Crispy Crab Roll
I got a take out order to bring to our family pot luck. Everything was fresh and delicious and was enjoyed by everyone. Will be back!
Atmosphere: 4
Food: 5
Service: 5
this place was hidden gem and I am satisfied from quality and price
Atmosphere: 5
Food: 5
Service: 5
This is by far the best take home sashimi and sushi in Bowmanville. HANDS DOWN!
Atmosphere: 5
Food: 5
Service: 5
Great sushi. I got the medium Maki party tray. I would recommend this place to anyone. Good sized pieces.
Parking: It's a take out joint only. So easy to park for a few minutes to pick it up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Maki Platter, Tuna, Spicy Tuna, Spicy Crab, Roll, Sushi
The best sushi take out around!
Atmosphere: 5
Food: 5
Service: 5
Go-to place for takeout sushi! Always really fresh with a lot of great options for different varieties of rolls. Live the crab dinner special
Restaurantji Recommends
Sushiholic is our go-to sushi in the Durham Region! The sushi is always fresh and delicious, we can't wait to order again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Crab, Roll, Assorted Sushi Assortment, Green Dragon Roll and Spicy Crab Roll, Sushi
I have been going to sushiholic as long as it has been open. In that time, not once have I been disappointed in the quality of food and service. My go to are the kamakazi, torched butterfish and mason roll. Always fresh, and always delicious.
Atmosphere: 5
Food: 5
Service: 5
Quick and high quality sushi.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Maki Platter
Nothing i can say more.
It's just fantastic taste awesome staff!!
Love this place!!
Horrible customer service after going here for a very long time. Food is amazing though.
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