JUST BOUGHT 2 CHICKEN SANDWICHES, ABSOLUTELY TERRIBLE THE AMOUNT OF MAYO THAT THEY PUT SO SOGGY
kashauna baileyy
I called for a delivery and the staff was very rude and hung up on me before I could take it I called multiple times and she still did not take my order for absolutely no reason. I am very upset with the service.
Atmosphere: 1
Service: 1
Patricia Schill
We were in the restaurant on New Years Eve with Grandchildren at about 5:30. I noticed that everyone had hairnets or hair up except one person whose hair was in dreadlocks and nothing covering. I did not mention but should have had a hairnet on. And seems like more of a social event when we are in. Hanging off the serving bar and looking at cell phones.
Atmosphere: 2
Food: 3
Service: 2
Lil Icepackz
Just finished work without lunch and decided to stop for food (which I rarely do) and got the worst baconator or sandwich I’ve have had. The sandwich was cold and soggy. Not fresh at all and absolutely drenched in mayo. Not to mention the attitude of the staff is so poor the lady taking my order had no enthusiasm and the man handing my order just glared at me no words said while rushing my order out the window. As the only Wendy’s in Bowmanville, I won’t be returning.
Food: 1
Service: 1
Erika La
It’s Wendy’s.
Atmosphere: 5
Food: 5
Service: 5
mujeeb rahmani
Thank you for the food and your good service.
Atmosphere: 5
Food: 5
Service: 5
Amanda Bruce
I'm writing this because it's not everyday you go through a fast food place and the service is exceptional. I'll go through here after work or before and grab a quick snack sometimes and I always get this man named Liam. He's so polite, makes sure I'm happy with my order and takes service above the requirements. He's truly a great person.
Food: 5
Service: 5
Chanty Giguere
Love this place they're always really quick and never mess up!
Stephen wood
Says opens at 6:30am my wife drove all the way there to be told its not open until 7:30am change your website
Teresa Ellies
We went through the drive thru. Great customer service from Liam. Always nice to chat.
I’ve ordered from this location several times now and it always tastes like the burgers have been sitting out for an hour before they are served. Pretty sure they’re way past “chili meat” by that point too.
Food: 1
Jenna Segriff
Came in on Nov 2 around 8:45pm just to grab a drink. The young man that took my order (didn’t catch his name but around 18 with dreads, we’ll call him Super Awesome Employee for clarification sake) was friendly and polite. He deserves five stars. The blame for my three star rating however, falls solely on the red headed gentleman (I’m assuming he was the manager on duty as he was wearing a different polo than the rest of the staff. We’ll call him Badly Trained Manager.) While I was getting my drink(it’s self serve at this location), Badly Trained Manager was tidying the drink kiosk. I attempted to make friendly small talk with him but received no response. No big deal, not everyone is comfortable with interactions with strangers. When I asked where I might find a straw, he somewhat snidely informed me that Wendy’s now had straw-less lids, but “if I really wanted one”, they were behind the counter. No offer to actually get me one though lol. Again, not a big deal, I’d just grab one on my way out. When I went to the counter to get my straw, Super Awesome Employee who had originally taken my order had stepped away to attend to another matter, so was not there to give me a straw. I waited no more than 20 seconds before he noticed me and gave me what I was looking for. That should have been the end of it, but as I was heading out the door, Badly Trained Manager began to loudly reprimand and berate Super Awesome Employee over making me wait for literally 15 seconds. Honestly, it made me cringe just listening to how condescending this so-called manager was and how terribly he was treating his team. While my initial reaction was to stay and rake BTM over the coals for his extremely rude and disrespectful treatment towards his staff, I didn’t want make a scene or embarrass SAE. The whole experience left a bad taste in my mouth, and I REALLY hope whoever BTM reports to sees this and makes sure it doesn’t happen again. To the wonderful young man that took my order, you rock. Don’t let smarmy dudes like your manager dim your shine!
Atmosphere: 4
Food: 4
Service: 3
Iain McGuire
This place continues to go downhill in service and food quality. Coincidentally the prices keep going up. 14 bucks for a chicken burger? Come on
Atmosphere: 1
Food: 1
Service: 1
R S
Just doesn't seem like anyone actually wants to work there and their attitude screams that... do better.
Service: 1
Aaron Chapman
It's a Wendy's. Best thing going for it. It's not the one in Whitby.
JUST BOUGHT 2 CHICKEN SANDWICHES, ABSOLUTELY TERRIBLE THE AMOUNT OF MAYO THAT THEY PUT SO SOGGY
I called for a delivery and the staff was very rude and hung up on me before I could take it I called multiple times and she still did not take my order for absolutely no reason. I am very upset with the service.
Atmosphere: 1
Service: 1
We were in the restaurant on New Years Eve with Grandchildren at about 5:30. I noticed that everyone had hairnets or hair up except one person whose hair was in dreadlocks and nothing covering. I did not mention but should have had a hairnet on. And seems like more of a social event when we are in. Hanging off the serving bar and looking at cell phones.
Atmosphere: 2
Food: 3
Service: 2
Just finished work without lunch and decided to stop for food (which I rarely do) and got the worst baconator or sandwich I’ve have had. The sandwich was cold and soggy. Not fresh at all and absolutely drenched in mayo. Not to mention the attitude of the staff is so poor the lady taking my order had no enthusiasm and the man handing my order just glared at me no words said while rushing my order out the window.
As the only Wendy’s in Bowmanville, I won’t be returning.
Food: 1
Service: 1
It’s Wendy’s.
Atmosphere: 5
Food: 5
Service: 5
Thank you for the food and your good service.
Atmosphere: 5
Food: 5
Service: 5
I'm writing this because it's not everyday you go through a fast food place and the service is exceptional. I'll go through here after work or before and grab a quick snack sometimes and I always get this man named Liam. He's so polite, makes sure I'm happy with my order and takes service above the requirements. He's truly a great person.
Food: 5
Service: 5
Love this place they're always really quick and never mess up!
Says opens at 6:30am my wife drove all the way there to be told its not open until 7:30am change your website
We went through the drive thru. Great customer service from Liam. Always nice to chat.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I’ve ordered from this location several times now and it always tastes like the burgers have been sitting out for an hour before they are served. Pretty sure they’re way past “chili meat” by that point too.
Food: 1
Came in on Nov 2 around 8:45pm just to grab a drink. The young man that took my order (didn’t catch his name but around 18 with dreads, we’ll call him Super Awesome Employee for clarification sake) was friendly and polite. He deserves five stars. The blame for my three star rating however, falls solely on the red headed gentleman (I’m assuming he was the manager on duty as he was wearing a different polo than the rest of the staff. We’ll call him Badly Trained Manager.) While I was getting my drink(it’s self serve at this location), Badly Trained Manager was tidying the drink kiosk. I attempted to make friendly small talk with him but received no response. No big deal, not everyone is comfortable with interactions with strangers. When I asked where I might find a straw, he somewhat snidely informed me that Wendy’s now had straw-less lids, but “if I really wanted one”, they were behind the counter. No offer to actually get me one though lol. Again, not a big deal, I’d just grab one on my way out. When I went to the counter to get my straw, Super Awesome Employee who had originally taken my order had stepped away to attend to another matter, so was not there to give me a straw. I waited no more than 20 seconds before he noticed me and gave me what I was looking for. That should have been the end of it, but as I was heading out the door, Badly Trained Manager began to loudly reprimand and berate Super Awesome Employee over making me wait for literally 15 seconds. Honestly, it made me cringe just listening to how condescending this so-called manager was and how terribly he was treating his team. While my initial reaction was to stay and rake BTM over the coals for his extremely rude and disrespectful treatment towards his staff, I didn’t want make a scene or embarrass SAE. The whole experience left a bad taste in my mouth, and I REALLY hope whoever BTM reports to sees this and makes sure it doesn’t happen again. To the wonderful young man that took my order, you rock. Don’t let smarmy dudes like your manager dim your shine!
Atmosphere: 4
Food: 4
Service: 3
This place continues to go downhill in service and food quality. Coincidentally the prices keep going up. 14 bucks for a chicken burger? Come on
Atmosphere: 1
Food: 1
Service: 1
Just doesn't seem like anyone actually wants to work there and their attitude screams that... do better.
Service: 1
It's a Wendy's. Best thing going for it. It's not the one in Whitby.
Atmosphere: 4
Food: 4
Service: 4
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