Chuck’s Roadhouse Bar & Grill

Have stopped at this restaurant a few times now and have enjoyed every time. Food is amazing and prices are very reasonable. Service is always good.

Atmosphere: 5

Food: 5

Service: 5

half price apps after 9!! brinley is the best server i’ve ever had

Half chicken way overdone and dry ordered a large beer expecting a stein but got the 16 oz. Onion rings nice and thick and crispy. Calamari was good. Enjoyed the grilled chicken club the take-home containers are solid, totally reusable. Maybe try the Montreal smoked meat next visit.

Atmosphere: 4

Food: 3

Service: 3

The hubby and I have gone here for dinner on several occasions, and we have not been disappointed. The servers are friendly and helpful with the menu, and food is served hot and quickly. The prices are actually great. Hard to believe that we had porterhouse and sirloin with sides and drinks for $75 with a generous tip. With the prices of meat these days, it is surprising they are able to offer such great deals, without sacrificing taste. Food is delicious (except for the corn...not a real fan of that- It's not worth losing a star however. The fries make up for it!) I would definitely recommend this place for a good, reliable affordable night out.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Steak and Lobster Tail, Artichoke Dip, Sirloin Steak & Baked Potato

Bracebridge Chucks Roadhouse.
First thing is people were seated based on if they knew them. Basically locals sat first. The person seating guests was joking with them so we knew they were friends or known to the restaurant. Then our order was taken the same way and food served the same way. They were served first. Our steaks , ribs, wings and French fries were stone cold. Our food was served after the two tables standing behind us. We were told they were in line but at the bar which was a lie. Yet they were seated after us. Their food delivered first though. We asked why the food is taking so long (1 hour ) and they said it’s coming. Ok we wait. Food comes and it’s all cold. It has been sitting in the kitchen obviously. We told her everything was cold and she offered to get us warm French fries . Just warm fries. She took forever to come to our table in the first place and ask if everything was ok. We said forget it . We waited an hour for our food and didn’t want to wait any more time. Then some of our drinks were forgotten and she never came back with them after we told her she didn’t bring them. A manager looking person walked past our table and said “how was everything ?” Once again we explained what happened. No apology and she said “ ok I will let the kitchen know “ seriously?? That’s all ? She walks in one door and out the other door of the kitchen in record time that there was no way she said anything. I have never not given a tip. That day we didn’t. Nobody deserves anything. Their customer service from waitress to manager was horrible. I can’t blame the kitchen because we don’t know where the food sat before being brought out cold. I ordered a blue drink and they also must have just waved the alcohol over top. Plus the glass was all ice. Make sure you tell them little or no ice. Not that I suggest going to this location. Wait till winter hits and they rely on the locals. They will be hurting for business. Poor food, service and customer retention. Oh and those other two tables had fully eaten their meals before ours was delivered to our table. Hopefully they get their act together or they will find themselves closed by next winter. The restaurant replied to this asking me for my receipt and to send an email to them. I never kept the receipt . Most people don’t. This was two weeks ago when we were on vacation. I have eaten at many Chucks but this was the worst. There was 7 people at our table and we were totally dissatisfied with our dinner and the reaction from staff. There was an issue and it should have been dealt with when we were there and not asking me for my receipt now. We spoke to two people and neither were that concerned when our meals and service was sub par

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Wings, Rack of Ribs, Fish and Chips, Ribs, Sirloin Steak & Baked Potato

Great pub grub and cold beer at reasonable prices, along with great service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Ribs

Chucks in Bracebridge is top notch. Good food and a good price and great service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sirloin Steak & Baked Potato

The steak I ordered was not the steak brought to the table. I didn’t send it back. Instead I brought it to the server’s attention and made sure I wasn’t charged for the more expensive cut. Otherwise the meal was very good.

Atmosphere: 4

Food: 4

Service: 3

My family and I really enjoy Chuck’s roadhouse. We’ve been several locations however I felt compelled to leave a comment on this one from the start First coming into the restaurant to the older blonde lady seating people was extremely rude. We understand there was a bit of a weight. We asked how long she refused to give us a time just stating they are trying to figure out seating.

Attitude was off the church so much that my six-year-old daughter picked up on it

20 minutes later when we got to our seats, we were looking forward to move on with our night. We ordered quickly being. We are regular clients at Chuck’s roadhouse.

We put our order in and waited For our orders, 20 minutes later, our appetizer had still not come out. The server came to the table. I asked what the holdup was. She then realized that she did not place our order at all.

The server had brought our drinks, but forgot to put the appetizer order in along with our meals this extended time to waiting almost 45 minutes to get rushed steak and lobster.

The meat was not cooked properly extremely tough, but we were tired and did not want to wait any longer and fear they might mess up the order again we suffered through what we didn’t eat and fed it our dog.

Not all trucks are bad. The one in Barrie is excellent this one however the Bracebridge location I advise people to stay well away from until they can get their act sorted out.

Atmosphere: 1

Food: 2

Service: 1

Never been to a “Chuck’s” and will never ever go back….after waiting an hour our food arrived, it was so bad I ate a quarter of it and forgot the rest…yuck! What I took home the dog had for being good while we were gone for longer than anticipated

Atmosphere: 2

Food: 1

Service: 1

Always hit and miss when we go. Went on Thanksgiving for take out and the waitress told us to "order through the website. It would help me out. Bye!" which came off more like she just didn't want to do the work. The website was frustrating and confusing to navigate and we didn't get either of the drinks we ordered. I understand it's Thanksgiving and if this was a one off I wouldn't feel the need to review but it's always a mixed bag here.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Artichoke Dip

I thought I'd try another Chuck's even tho I was disappointed by the Orangeville location. Maybe it was the location 🤷🏻‍♀️ Nope. Service was fine. But the food was not. It looked nice in pictures and even came to the table presentable. But it was very dry and flavour-less. Some parts were too salty, the steak was dry inside and chewy, the burger had no flavour to it either. Safe to say Chuck's is not a go to spot for me

Atmosphere: 5

Food: 1

Service: 5

Chucks is always great! Great service, great food!

Atmosphere: 5

Food: 5

Service: 5

Hey come to chucks and get lobster and our sink is full of barf.

Update.. wont ever come back

Atmosphere: 1

Food: 1

Service: 1

Despite decent food at a good value price, it was overwhelmed by the exceptionally poor service of the bartender, being both obnoxious and rude. If you go expect poor service

Atmosphere: 3

Food: 4

Service: 1