Swiss Chalet

Muskoka District Road, 150 Muskoka District Road 118 West, Bracebridge
(705) 645-7947

Recent Reviews

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Ava

The server, Coral, is amazing. Best service ever!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Festive Special

Erin MacNaughtan

My partner and I went out for a date night, and we were greeted very politely. Everything was fine until I received my food. I thought it wouldn’t be a big deal to let the waitress know that my chicken was pink. This wasn’t the first time I had encountered pink chicken at this restaurant; during the past summer, it happened five times over different visits. The last time I was reassured that it was safe to eat, so I did eat it and ended up getting salmonella.

Assuming it wouldn't be an issue this time, I ordered the chicken again. When I informed the waitress that my chicken was pink, she took it back to recook it. I then went to the washroom, leaving my partner at the table. When I returned, I was surprised to find my chicken wrapped in a paper bag. I noticed that my dinner plate was cleared, even though I hadn’t finished my meal.

To my shock, we were then asked to leave because I had complained about the pink chicken. This behavior is completely unacceptable. I was just trying to enjoy a lovely night out with my partner and had even planned to order dessert, but that didn’t happen. I truly don’t understand why we were kicked out; I didn’t make a huge deal about the chicken.

Atmosphere: 2

Food: 1

Service: 1

Dennis Tasch

Unfortunately a Customer cannot use the Swiss Chalet App to get a 2 can Dine for $20.99 Promo. Canada Post on Strike for 25 days so we didn't have any Coupons. We were told that the App could only be used for Take Out and not Dine In. Asked to Speak to Manager but apparently he wasn't their. Don't think I will return.

Service: 1

NAMAN DHAWAN

Naaz gave great service. She was friendly, quick, and made our meal enjoyable.

Atmosphere: 5

Food: 5

Service: 5

KARAN PHARWAHA

Naaz provided exceptional service. She was attentive, friendly, and professional .Highly recommend her!

Atmosphere: 5

Food: 5

Service: 5

Hartej Singh

My family and i had dinner at swiss chalet and i have mention sukh, our manager. He was attentive and made great recommendations. The chicken was delicious, and the fries were perfectly crispy. We felt very well taken care of

Atmosphere: 5

Food: 5

Service: 5

Cecilia Chan

I will come back to this location weekly!!!! Chicken was juicy & sides were plenty. Sukh was so kind, service was great

Atmosphere: 5

Food: 5

Service: 5

Cathy Janke

Coral was fabulous, she was friendly, attentive and went above and beyond when she realized we waited longer than normal for our food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Festive Special, Festive Hot Chicken Sandwich

Alwyn Sun

Shoutout to this location for some amazing food, quick and hospitable service, and the wonderful restaurant manager Sukh for running the show!

Atmosphere: 5

Food: 5

Service: 5

Daniel Su

Food was good and came out quick! Ask for Sukh!

Atmosphere: 5

Food: 5

Service: 5

Allison Tsui

best service every time!! Sukh is the best and everyone else is so lovely as well!! we always stop here on the way up to the cottage :)

Atmosphere: 5

Food: 5

Service: 5

Honey Sharma

The restaurant server Naaz was attentive, friendly, and provided excellent service throughout the meal.

Atmosphere: 5

Food: 5

Service: 5

Aryan Arora

Naaz, was exceptional—attentive, knowledgeable, and friendly throughout the meal. Her recommendations and warm demeanor made our dining experience unforgettable!

Atmosphere: 5

Food: 5

Service: 5

Karan Dharamkot

Food was amazing. Naaz was attentive, and friendly, and great customer service skills. The service really made our dining experience special.

Atmosphere: 5

Food: 5

Service: 5

SUKH DHILLON

My family and I have been coming here since the beginning and as always, Coral was great! I actually call ahead to make sure she is in before we come even when I know she is supposed to be working!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Festive Special

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