Terrible experience. Disappointed as this was a great restaurant My food came cold Had to wait forever got it back cold again Had to wait to change order No food came at same time as other guests at our table They did not apologize or comp and the bill was still quite high Would NOT recommend and won’t go back
Atmosphere: 1
Food: 1
Service: 1
Gwen
My friends and I normally don’t feel the need to leave a non-positive review for any place, but for this experience we felt the need. For context, we are three young teenage girls. We went in and the staff was friendly, we get our menus, and we ordered a boat to share between the three of us. As soon as we received our boat, we were very shocked by the portion size compared to the price listed - however we did not complain at all and remained positive. Our waitress was extremely unwelcoming and negative despite our positive attitude, and she seemed to have an issue with us for no particular reason as she was much nicer to the other tables. At the end of our short 20 minute unfortunately unsatisfying meal, we received the bill and we were VISIBLY displeased with being unable to tip. All of us are going into university trying to save money and worked towards and allocated a decent sum of money for this trip, yet we still deliberated on whether or not we should tip for the bare minimum service we received and her rude behaviour towards a group of young girls. Immediately after all of us had paid we were extremely shocked to witness that she felt the need to make a comment saying how “all waitstaff have to take 5% of the money out of their own pay check in order to pay the kitchen if they don’t receive a tip” and “all restaurants work like this” in an EXTREMELY passive aggressive tone. We once again, clearly explained our financial situation/side and were rudely interrupted and dismissed with comments such as “when you grow up and start serving - which you probably will - you will see.” For context, all of us have had long term service jobs and are very familiar with the work and treatment. We learned that to receive a tip, you have to be polite and welcoming towards a customer. As we spoke, it was clear that she did not care about communicating to customers, but rather was more preoccupied with lecturing and attempting to “teach us a lesson”. After processing this unexpected situation, we went back to the restaurant 5 minutes later and talked to the very apologetic and surprised management, and explained what had happened. They quickly reassured us that what she had said was untrue. Despite our experience with her, our intention as we walked back into the restaurant was to communicate that what she had told us was unfair to the waitstaff. Despite being told that she lied, we still left her a tip - mostly for the management staff. Overall, good quality of food and a welcoming rest of staff, but an anecdotal experience seeing someone so uninformed and eager to teach us a lesson before knowing anything about us - and continuing to do so despite our efforts to change that.
Food: 4
Service: 1
Andi Stevenson
Yummy sushi never fails. Atmosphere is amazing for date nights
Atmosphere: 5
Food: 5
Service: 5
Candace Scott
Food here is excellent, but prices seem to go up every time we go? The interior isn’t very inviting but the prices are getting too high to justify getting food here to go.
Atmosphere: 3
Food: 5
Service: 4
Jerry Hutchings
I was allowed to live stream a phenomenal solo dinner thanks to the waitress- (Minje?) and Joanne. Eternal Love 💜💜💜
Atmosphere: 5
Food: 5
Service: 5
Josh Bee
This is the best sushi ive ever eaten. Definitley recommend the sundae roll. Amazing!! Staff is friendly and have quick service. Establishment is modern and well kept. Quite fancy!
Atmosphere: 5
Food: 5
Service: 5
Sarah Boys
Love it here. Honestly the best sushi I have ever had
Untouchable, in the area. Always great service, and amazing food!
Atmosphere: 5
Food: 5
Service: 5
Grace A
Arrived for the first time and had high expectations as I’ve heard only great things about this location. Was seated and there was only one other table in he whole place. It took our server over 10 minutes to come greet us. When she did she took our drink and food order. The food was delicious when it arrived. When leaving we grabbed a few boxes of bubble tea and treats which we loved that I offered around the entrance/exit. The staff that checked us out there was much friendlier then our actual server, smiles and reciprocated kindness. Overall I’d visit again when in Bracebridge and hopefully get a nicer server and try some more items on the menu. I’ve visited a few other sushi spots in Muskoka but this sadly isn’t my favourite.
Atmosphere: 5
Food: 5
Service: 3
Karma Bannue
Ive never seen a sushi place so expensive for subpar sushi...my suggestion if you want great sushi for the right price go to The Sushi Chef in Thornton Ontario, you'll get more, better and save money. Or get all you can eat anywhere from here to barrie, same quality as Wabora. I wouldn't eat here even if I was rich.
Atmosphere: 4
Food: 1
Service: 2
Mac Billings
Best sushi I've ever had, one of the best restaurants I've ever been to. Try the Krispy Crunch roll.
Atmosphere: 4
Food: 5
Service: 4
Samana M H
Hannah was very kind and respectful, we were on our road trip today and she was helpful. The owner should appreciate her as their employee. It seems she had backache but she did her job very well. Thank you Hannah from my little family
Best sushi ever!!
Atmosphere: 4
Food: 5
Service: 4
Food is good; rolls were fresh and tasty.
Atmosphere: 4
Food: 4
Service: 4
Terrible experience. Disappointed as this was a great restaurant
My food came cold
Had to wait forever got it back cold again
Had to wait to change order
No food came at same time as other guests at our table
They did not apologize or comp and the bill was still quite high
Would NOT recommend and won’t go back
Atmosphere: 1
Food: 1
Service: 1
My friends and I normally don’t feel the need to leave a non-positive review for any place, but for this experience we felt the need. For context, we are three young teenage girls. We went in and the staff was friendly, we get our menus, and we ordered a boat to share between the three of us. As soon as we received our boat, we were very shocked by the portion size compared to the price listed - however we did not complain at all and remained positive. Our waitress was extremely unwelcoming and negative despite our positive attitude, and she seemed to have an issue with us for no particular reason as she was much nicer to the other tables. At the end of our short 20 minute unfortunately unsatisfying meal, we received the bill and we were VISIBLY displeased with being unable to tip. All of us are going into university trying to save money and worked towards and allocated a decent sum of money for this trip, yet we still deliberated on whether or not we should tip for the bare minimum service we received and her rude behaviour towards a group of young girls. Immediately after all of us had paid we were extremely shocked to witness that she felt the need to make a comment saying how “all waitstaff have to take 5% of the money out of their own pay check in order to pay the kitchen if they don’t receive a tip” and “all restaurants work like this” in an EXTREMELY passive aggressive tone. We once again, clearly explained our financial situation/side and were rudely interrupted and dismissed with comments such as “when you grow up and start serving - which you probably will - you will see.” For context, all of us have had long term service jobs and are very familiar with the work and treatment. We learned that to receive a tip, you have to be polite and welcoming towards a customer. As we spoke, it was clear that she did not care about communicating to customers, but rather was more preoccupied with lecturing and attempting to “teach us a lesson”. After processing this unexpected situation, we went back to the restaurant 5 minutes later and talked to the very apologetic and surprised management, and explained what had happened. They quickly reassured us that what she had said was untrue. Despite our experience with her, our intention as we walked back into the restaurant was to communicate that what she had told us was unfair to the waitstaff. Despite being told that she lied, we still left her a tip - mostly for the management staff. Overall, good quality of food and a welcoming rest of staff, but an anecdotal experience seeing someone so uninformed and eager to teach us a lesson before knowing anything about us - and continuing to do so despite our efforts to change that.
Food: 4
Service: 1
Yummy sushi never fails. Atmosphere is amazing for date nights
Atmosphere: 5
Food: 5
Service: 5
Food here is excellent, but prices seem to go up every time we go? The interior isn’t very inviting but the prices are getting too high to justify getting food here to go.
Atmosphere: 3
Food: 5
Service: 4
I was allowed to live stream a phenomenal solo dinner thanks to the waitress- (Minje?) and Joanne. Eternal Love 💜💜💜
Atmosphere: 5
Food: 5
Service: 5
This is the best sushi ive ever eaten. Definitley recommend the sundae roll. Amazing!! Staff is friendly and have quick service. Establishment is modern and well kept. Quite fancy!
Atmosphere: 5
Food: 5
Service: 5
Love it here. Honestly the best sushi I have ever had
Atmosphere: 5
Food: 5
Service: 5
$17 for 5 prices of mid sushi
Food: 1
Restaurantji Recommends
Untouchable, in the area. Always great service, and amazing food!
Atmosphere: 5
Food: 5
Service: 5
Arrived for the first time and had high expectations as I’ve heard only great things about this location. Was seated and there was only one other table in he whole place. It took our server over 10 minutes to come greet us. When she did she took our drink and food order. The food was delicious when it arrived. When leaving we grabbed a few boxes of bubble tea and treats which we loved that I offered around the entrance/exit. The staff that checked us out there was much friendlier then our actual server, smiles and reciprocated kindness. Overall I’d visit again when in Bracebridge and hopefully get a nicer server and try some more items on the menu. I’ve visited a few other sushi spots in Muskoka but this sadly isn’t my favourite.
Atmosphere: 5
Food: 5
Service: 3
Ive never seen a sushi place so expensive for subpar sushi...my suggestion if you want great sushi for the right price go to The Sushi Chef in Thornton Ontario, you'll get more, better and save money. Or get all you can eat anywhere from here to barrie, same quality as Wabora. I wouldn't eat here even if I was rich.
Atmosphere: 4
Food: 1
Service: 2
Best sushi I've ever had, one of the best restaurants I've ever been to. Try the Krispy Crunch roll.
Atmosphere: 4
Food: 5
Service: 4
Hannah was very kind and respectful, we were on our road trip today and she was helpful. The owner should appreciate her as their employee. It seems she had backache but she did her job very well. Thank you Hannah from my little family
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