Food was extra greasy, taste was just ok. Fries seemed old.
Atmosphere: 2
Food: 2
Service: 3
Sobhan Hsn
The staff are friendly, attentive, and make you feel welcome the moment you walk in. The atmosphere is casual and family-friendly, which makes it perfect whether you’re going with friends, family, or even just for a quick meal. There was a young girl working there,so kind and respectful.thanks for great food and costumer service experience .
Atmosphere: 5
Food: 5
Service: 5
M JB
Passed by this place so many times on my way to the city and decided to give it a shot today.
The place is a ghost town. The lady who took my order acted like I was an inconvenience to her. She took my order. I didn’t understand what she said and asked to repeat and she rolled her eyes at me. Im not coming here again, that’s just unacceptable behaviour.
Some businesses just seem to lose sight that the only reason they have a business to open is because of the customer. It’s us that supports you not the food you cook. Maybe you need a reminder!
Guys, as customers we don’t need to stand for this shit. Just don’t give businesses that don’t appreciate you your hard earned money!
Atmosphere: 1
Food: 1
Service: 1
Mary Luz
The staff is really nice. She is very friendly. They have very good deals for two. Great prices. Food is fresh and delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Chantal Faria
We ordered the cod with a side of coleslaw and I was not impressed. I’ve been here before and the food was good, I am not sure if the restaurant is under new ownership, but this is not how I remember it. The coleslaw was WARM…I had to ask if there was cold coleslaw and was told that the coleslaw was only out for an hour…the fries were fried in what seems like old oil and the fish had no flavour. Also, the tartar sauce was warm and it was gross. Again, I asked why it’s warm and the employee said it’s just like that. Would not come again. One of the employees did bring us a can because of how hot it was, that was really nice.
Atmosphere: 3
Food: 1
Service: 5
D H
Getting worse every time. Over cooked chips are a constant and last two times so was the fish. Time to look elsewhere
Atmosphere: 3
Food: 2
Service: 3
Chris francis
It's a good old fashioned fish and chips shop. Portions were great and it had the old school fish and chips vibe. It's a franchise but they don't ever seen to miss in my opinion
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish \u0026 Chips
Allyson Yang
Went in to order and the staff ignored us. So rude, we didn’t even order because they didn’t even seem like they wanted to serve us.
Service: 1
Lak G
Asked for tartar sauce for the fish and chips 3 times and we were assured it was in the bag… when we got home noticed there wasn’t any.. don’t be so confident if you haven’t put it in.
Also the chips were very soggy and bland. No salt on them.
EDIT: The location in Port Perry actually looks after the clients. Without even asking them they put in extra Tartar sauce, Vinegar for the chips and Ketchup. Bradford location needs to learn from Port Perry location on service.
Katelyn Kottick
Just went to pick up dinner for me and my family. I’m extremely disappointed in the service that was provided and also the food portion that was given. I had called and asked to speak to my manager, she said that she was the manager. I explained that the portion of the fish that I paid over $60 was nowhere near what it used to be. I asked her since the portion was nowhere near expectation what would you be able to do, her response was you can leave a Google review. She said the fish is all 3oz you can see in the picture they are no where near 3oz and this is 3 pieces out of 6. She didnt try to reason with me or try to give me me anything for next visit. I will most certainly not be back and make sure to let others know how terrible the service and food is. Huge disappointment and $60 wasted
Very disappointed. Waiting for my pick up order at 5:30pm which was placed at 4pm. I saw priority was given to Uber eats while so many of us, over a dozen waited for our orders, was waiting for almost an hour or more so they can get the Uber eats order out first, which they clearly stated to us. I heard a customer say “I placed my order yesterday”. We paid and waited and waited. We had to cancel and go else where. I understand it’s Friday, it’s Good Friday, it’s dinner time, but come on I think priority should be given first to customers in person dining in or taking out, customers that are coming in themselves to pick up their orders. All I got to say is “wowwwww very disappointed in a place I enjoyed. Figure out a system that will work better than what you already have in place so everyone will be happy returning customers.
Food was extra greasy, taste was just ok. Fries seemed old.
Atmosphere: 2
Food: 2
Service: 3
The staff are friendly, attentive, and make you feel welcome the moment you walk in. The atmosphere is casual and family-friendly, which makes it perfect whether you’re going with friends, family, or even just for a quick meal.
There was a young girl working there,so kind and respectful.thanks for great food and costumer service experience .
Atmosphere: 5
Food: 5
Service: 5
Passed by this place so many times on my way to the city and decided to give it a shot today.
The place is a ghost town. The lady who took my order acted like I was an inconvenience to her. She took my order. I didn’t understand what she said and asked to repeat and she rolled her eyes at me. Im not coming here again, that’s just unacceptable behaviour.
Some businesses just seem to lose sight that the only reason they have a business to open is because of the customer. It’s us that supports you not the food you cook. Maybe you need a reminder!
Guys, as customers we don’t need to stand for this shit. Just don’t give businesses that don’t appreciate you your hard earned money!
Atmosphere: 1
Food: 1
Service: 1
The staff is really nice. She is very friendly. They have very good deals for two. Great prices. Food is fresh and delicious 😋
Atmosphere: 5
Food: 5
Service: 5
We ordered the cod with a side of coleslaw and I was not impressed. I’ve been here before and the food was good, I am not sure if the restaurant is under new ownership, but this is not how I remember it. The coleslaw was WARM…I had to ask if there was cold coleslaw and was told that the coleslaw was only out for an hour…the fries were fried in what seems like old oil and the fish had no flavour. Also, the tartar sauce was warm and it was gross. Again, I asked why it’s warm and the employee said it’s just like that. Would not come again. One of the employees did bring us a can because of how hot it was, that was really nice.
Atmosphere: 3
Food: 1
Service: 5
Getting worse every time. Over cooked chips are a constant and last two times so was the fish. Time to look elsewhere
Atmosphere: 3
Food: 2
Service: 3
It's a good old fashioned fish and chips shop. Portions were great and it had the old school fish and chips vibe. It's a franchise but they don't ever seen to miss in my opinion
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish \u0026 Chips
Went in to order and the staff ignored us. So rude, we didn’t even order because they didn’t even seem like they wanted to serve us.
Service: 1
Asked for tartar sauce for the fish and chips 3 times and we were assured it was in the bag… when we got home noticed there wasn’t any.. don’t be so confident if you haven’t put it in.
Also the chips were very soggy and bland. No salt on them.
EDIT: The location in Port Perry actually looks after the clients. Without even asking them they put in extra Tartar sauce, Vinegar for the chips and Ketchup. Bradford location needs to learn from Port Perry location on service.
Just went to pick up dinner for me and my family. I’m extremely disappointed in the service that was provided and also the food portion that was given. I had called and asked to speak to my manager, she said that she was the manager. I explained that the portion of the fish that I paid over $60 was nowhere near what it used to be. I asked her since the portion was nowhere near expectation what would you be able to do, her response was you can leave a Google review. She said the fish is all 3oz you can see in the picture they are no where near 3oz and this is 3 pieces out of 6.
She didnt try to reason with me or try to give me me anything for next visit. I will most certainly not be back and make sure to let others know how terrible the service and food is. Huge disappointment and $60 wasted
Restaurantji Recommends
This kinda fish chip tastes so delicious
Fantastic fish and great deals 👌
Very disappointed. Waiting for my pick up order at 5:30pm which was placed at 4pm. I saw priority was given to Uber eats while so many of us, over a dozen waited for our orders, was waiting for almost an hour or more so they can get the Uber eats order out first, which they clearly stated to us. I heard a customer say “I placed my order yesterday”. We paid and waited and waited. We had to cancel and go else where. I understand it’s Friday, it’s Good Friday, it’s dinner time, but come on I think priority should be given first to customers in person dining in or taking out, customers that are coming in themselves to pick up their orders. All I got to say is “wowwwww very disappointed in a place I enjoyed. Figure out a system that will work better than what you already have in place so everyone will be happy returning customers.
Left, people were waiting 2 hours for orders
Excellent fish and chips
Atmosphere: 3
Food: 5
Service: 5
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