Tim Hortons

185 Bridge St, Bradford
(905) 778-8474

Recent Reviews

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Jennifer Allen

No bathroom! Use Drive thru, walk in is useless!!

Paula Bradford

Always amazing! Very friendly and always delicious

Luiza Pecora

They should just close this store, terrible service, people are so rude!

Atmosphere: 1

Service: 1

Mr. Singh

I ordered a veggie wrap and they gave me a chicken loaded wrap . What a waste of money .

Atmosphere: 3

Food: 1

Service: 1

Gurpinder Sidhu

Worst service ever. I ordered a mobile order and showed them the mail as well but they refused directly that they didn’t received any order even they did not tried to help me with the order. Very rude behaviour

Atmosphere: 1

Service: 1

Antony Gagliardi

Very fast and very friendly staff. The order was extremely tasty. Best location in town

Atmosphere: 5

Food: 5

Service: 5

Simon M

Waited for over 10 minutes behind just one person in the drive through and staff didn’t even apologize for the wait. Garbage customer service. Won’t be coming back.

Atmosphere: 1

Food: 4

Service: 1

Josh Stewart

Charged 1.65 for hot water for the first time ever.

Atmosphere: 1

Food: 1

Service: 1

Julian Crescenzi

Food was ready immediately. But the insides of the sandwich were hanging halfway out and the hashbrown tasted and felt like it was a week old. I actually don't know how that gets served. Stick to McDonalds for breakfast.

Vivita Khoshaba

I only like spinch pie

Scott Michael

This is the worst customer service I've ever experienced from a drive thru lol.
This was the exact conversation.
Drive thru: HI
Me: can I get a medium double double please
Drive thru: NOTHING ELSE?! NO FOOD?
Me: No thanks
I get to the window, they don't say anything at all, just held out the machine, when they gave me the coffee she barely reached out so I had to take my seat belt off to get the coffee lol...it was insane...never experienced a drive thru like that before...in 14 years of driving ? coffee was awful to, and not stirred...
Will never go back to this location.

Atmosphere: 1

Food: 1

Service: 1

jerome dell

Walk in is slow after about 5pm,
Staff asks for order, you start saying and then they say hold on because they are not prepared to take it.

Every time.
No one here wants to be here.

Update today as a walk in: only customer: ordering 2 sandwiches - 7.5 minute wait

Atmosphere: 3

Food: 4

Service: 2

Parthiban Shanmugaraj

I was very disappointed with their service. While in the drive-through, I ordered an everything bagel toasted with cream cheese, a medium dark roast coffee, a creamy chocolate chill, and chicken wraps. Later, I cancelled the bagel.

Upon arriving at the window, the person serving me insisted on including the bagel despite my cancellation, claiming it had already been prepared. I can understand there might have been a miscommunication, but he should have made what I originally requested. Instead, he handed me a plain bagel that was not toasted and lacked cream cheese—it was just at room temperature.

If the bagel was already made, why did he charge me for the wrong order, and why didn't he give me my coffee? His behavior was very rude, pressuring us into accepting the incorrect order. This was extremely disappointing and reflects poorly on their customer service.

Food: 1

Service: 1

Leon Margolin

I just had a horrible experience at this tim hortons. I kindly asked for a roast beef craveable and asked to add chicken inside. They first did not know what to charge me, and then I drove up to the window to clear up the order. They then give me a sandwich with missing items and sauce all over the top of the bun and wrapped horribly. Looks like they put absolutely no effort and didn’t even make it correctly. Even 1 star is generous for this experience. I am very dissatisfied and disappointed in this. Should definitely change what they are doing and how things get done around there. Really do not recommend this tim Hortons. Better to just drive down the road a kilometre or 2 and have a way better experience.

Atmosphere: 1

Food: 1

Service: 1

Rob Arksey

Fast drivethru

Atmosphere: 5

Food: 5

Service: 5

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