The first McDonald's with sit down restaurant service speeds.
Atmosphere: 2
Food: 4
Service: 2
Victoria “Beefy” Jones
This location might be one of the worst around. Long wait times for subpar, not even hot food. They never listen to your specific instructions, when you would like something specific done to your food, I.e: no meat on a big mac
Atmosphere: 1
Food: 1
Service: 1
Barnard Steyn
Waited over 20 mins for an order
Atmosphere: 3
Food: 3
Service: 1
Justin Coulombe
Amazing kind staff that interacted with customers and ensured order accuracy as well as efficiency!!
Atmosphere: 5
Food: 5
Service: 5
George Vent
Got my order wrong
Atmosphere: 1
Food: 1
Service: 1
Kevin James
Hungry on our trip back to Peterborough. The picture and size of the actual meal were very different from the product received. Disappointed. But the service was excellent!
Atmosphere: 4
Food: 3
Service: 5
Courtney Goodmurphy
My husband got take out for himself, my 2 kids and I for dinner. The service was very slow. He asked for a Hamburger Happy Meal for my son (emphasis on NO cheese on his burger) as he is dairy intolerant, and an Egg McMuffin for me. My son ended up with a Cheeseburger. They were highly confused by what an “Egg McMuffin” meant. They kept asking if he meant bacon. He repeated multiple times “No a normal Egg McMuffin”. Well I ended up with a cold egg, on a very burnt English Muffin with no ham. I’m not sure what about our order what confusing. This is not the first time we’ve had issues at this location.
Atmosphere: 2
Food: 1
Service: 1
Meghan
Food orders get messed up often, cold food served often, closed when stated open multiple times overall we no longer attend this location
Atmosphere: 2
Food: 2
Service: 2
Spikes Man
Food was good but service was slow.
Atmosphere: 3
Food: 5
Service: 4
Sarah Christian
This is the SLOWEST drive through I have ever been through. You could be in it for 20 mins no joke.
Date: December 6, 2024 Time: Between 4:15 PM and 4:30 PM
During my recent visit to this McDonald’s location, I experienced a few challenges that I believe could be addressed to improve the customer experience.
While placing my order at the kiosk, I noticed one staff member engaging in loud, non-work-related conversations with a coworker. She was wearing a black coat, had her hair in a bun with a pen or stick in it, and a headset on. While I understand that casual conversation is natural in a workplace, this particular instance felt disruptive and unprofessional. Her loud discussions, including personal stories such as her laundry habits and comments like, “She is complaining? I have a mortgage,” were audible to customers. This created an atmosphere that felt more like a chaotic social gathering than a professional environment. I was going to stay to dine-in but the noise was truly disruptive.
Additionally, the staff’s pace appeared quite slow, which only added to the frustration. As a customer, I came in expecting prompt service and a focused atmosphere. Instead, I found myself amidst loud chatter and distractions. While I appreciate a lively workplace, the noise level and personal discussions being shared so openly seemed excessive and unprofessional.
I hope this feedback can help improve the balance between maintaining a pleasant work environment for staff and providing a more seamless, professional experience for customers.
Atmosphere: 2
Food: 4
Service: 2
Anna
Fries are NOT SALTED. Just picked up an order through drive thru. Sat Nov 9 3:35 PM.
Viviana Marinacci
Always easy to grab some fast food that is hot and ready to enjoy. Wish they had some vegetarian options for mom but for kids quick meal it does the trick
Atmosphere: 5
Food: 4
Service: 5
Dory vanDerkuip
SLOW service, no lineups through drive thru. Slow as snails...
The first McDonald's with sit down restaurant service speeds.
Atmosphere: 2
Food: 4
Service: 2
This location might be one of the worst around. Long wait times for subpar, not even hot food. They never listen to your specific instructions, when you would like something specific done to your food, I.e: no meat on a big mac
Atmosphere: 1
Food: 1
Service: 1
Waited over 20 mins for an order
Atmosphere: 3
Food: 3
Service: 1
Amazing kind staff that interacted with customers and ensured order accuracy as well as efficiency!!
Atmosphere: 5
Food: 5
Service: 5
Got my order wrong
Atmosphere: 1
Food: 1
Service: 1
Hungry on our trip back to Peterborough. The picture and size of the actual meal were very different from the product received. Disappointed. But the service was excellent!
Atmosphere: 4
Food: 3
Service: 5
My husband got take out for himself, my 2 kids and I for dinner. The service was very slow. He asked for a Hamburger Happy Meal for my son (emphasis on NO cheese on his burger) as he is dairy intolerant, and an Egg McMuffin for me. My son ended up with a Cheeseburger. They were highly confused by what an “Egg McMuffin” meant. They kept asking if he meant bacon. He repeated multiple times “No a normal Egg McMuffin”. Well I ended up with a cold egg, on a very burnt English Muffin with no ham. I’m not sure what about our order what confusing. This is not the first time we’ve had issues at this location.
Atmosphere: 2
Food: 1
Service: 1
Food orders get messed up often, cold food served often, closed when stated open multiple times overall we no longer attend this location
Atmosphere: 2
Food: 2
Service: 2
Food was good but service was slow.
Atmosphere: 3
Food: 5
Service: 4
This is the SLOWEST drive through I have ever been through. You could be in it for 20 mins no joke.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Date: December 6, 2024
Time: Between 4:15 PM and 4:30 PM
During my recent visit to this McDonald’s location, I experienced a few challenges that I believe could be addressed to improve the customer experience.
While placing my order at the kiosk, I noticed one staff member engaging in loud, non-work-related conversations with a coworker. She was wearing a black coat, had her hair in a bun with a pen or stick in it, and a headset on. While I understand that casual conversation is natural in a workplace, this particular instance felt disruptive and unprofessional. Her loud discussions, including personal stories such as her laundry habits and comments like, “She is complaining? I have a mortgage,” were audible to customers. This created an atmosphere that felt more like a chaotic social gathering than a professional environment. I was going to stay to dine-in but the noise was truly disruptive.
Additionally, the staff’s pace appeared quite slow, which only added to the frustration. As a customer, I came in expecting prompt service and a focused atmosphere. Instead, I found myself amidst loud chatter and distractions. While I appreciate a lively workplace, the noise level and personal discussions being shared so openly seemed excessive and unprofessional.
I hope this feedback can help improve the balance between maintaining a pleasant work environment for staff and providing a more seamless, professional experience for customers.
Atmosphere: 2
Food: 4
Service: 2
Fries are NOT SALTED. Just picked up an order through drive thru. Sat Nov 9 3:35 PM.
Always easy to grab some fast food that is hot and ready to enjoy. Wish they had some vegetarian options for mom but for kids quick meal it does the trick
Atmosphere: 5
Food: 4
Service: 5
SLOW service, no lineups through drive thru. Slow as snails...
One of the worst around
Atmosphere: 1
Food: 1
Service: 1
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