Popeyes Louisiana Kitchen

17278 ON-401, Brighton
(613) 394-5250

Recent Reviews

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Randy Doradat

Worst Popeyes by far I've ever seen.
Horrible customer service, took very long for employee to even acknowledge me and ask if I was waiting to order. During ordering, employee's communication was horrible. Employees seemed to be moving rather leisurely and food took a while. They said they were out of regular chicken pieces for 3 weeks! And this is the main item Popeyes is known for. Pricing was above other Popeyes. I was told the combo I ordered doesn't come with a drink, while the menu clearly said it includes a drink. Tried charging me for the drink , that's to be included with my combo. I got chicken tenders and they weren't completely breaded and not cooked properly, texture was poor. They were also half the size of chicken tenders at other Popeyes.

Atmosphere: 1

Food: 1

Service: 1

Kaira Farrell

No joke this is the worst Popeyes I have ever gotten food from. They didn’t even have regular chicken available.

First of all it’s way more expensive than any Popeyes in the GTA even though the food quality is way lower.

The chicken sandwich was burnt and I asked for cheese and the worker completely ignored me. The combo doesn’t come with a drink (???) and the fries were half the amount that they usually are.

And the service is actually a**. Just don’t go here.

Atmosphere: 1

Food: 1

Service: 1

Crystal Brier

This is an onroute location. I really wish I had it tasted and check my food before we left just paid just under $45 for 12 chicken tenders and a bag of crispy pickles. The chicken was disgusting and cold, and the pickle batter wasn’t even cooked fully.

Atmosphere: 1

Food: 1

Service: 1

Alex Sun

The food quality here is seriously questionable—there was a hair embedded in the flour coating. I ended up throwing the entire order away and didn’t even bother asking for a refund.

Mike Zah

I tred to order a combo. And was told I needed to buy a bottle of pop. My $14 combo. Turned into over $20 at the end. That do not offer any compensation for the inconvenience. My only option was to pay extra for the same thing.

I was told it had been 2 weeks since it's been down. Worst service every. They only have one till and it's not even open.

Will not be getting from this again

Atmosphere: 1

Food: 1

Service: 1

Rajpreet Singh

Only One boy was working. Had to cancel the order due to long waiting.

Service: 1

Dai Albert

Decent enough for a service station.

Bryan Diaz

The counter near the drink area is filthy. The cashier lacks enthusiasm, moves so slow, and doesn't want to make the food you ordered. Stay away from this store after seeing all the other reviews.

Atmosphere: 1

Food: 1

Service: 1

Peter Banman

I get here 10 minutes before then they tell me that they can't help me and then 5 minutes later when I come back I see them cooking up chicken for somebody else they did not want to help me I don't like that they cook food for somebody else but for me they said it was going to take too long they were going to be closed so they did it for somebody else there was five customers after me after the denied me service

Service: 1

john worsley

Worst service ever. Do not go here

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Signature Chicken Combo

Gregory Johnson

Haven’t even gotten my food yet. Person at front is more worried about cups and yapping with co workers than getting my food

Atmosphere: 1

Service: 1

Sean

The chicken and fresh out the fryer. The fires were ice cold. Waited 30+ minutes for a 5 piece tender combo for $20. The service was very rude. Maybe consider going to A and w right next door

Atmosphere: 1

Food: 4

Service: 1

J Duarte

Witnessed a customer return a box of chicken they’d already been eating from, to request a different cut of meat. The employee swapped their piece of chicken for a new one, and placed the piece the customer had just been handling with his hands back on the rack to be served to another customer. Disgusting.

Atmosphere: 1

Food: 1

Service: 1

Josh Bensusan

Dirty gross shouldn’t even be open. Horrible service

Atmosphere: 1

Food: 1

Service: 1

Bruce Xavier

This Popeyes location closes way too early.

Atmosphere: 1

Food: 1

Service: 1

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