This location has stolen my 10 year old daughters money 2 times this week… the first time she had ordered 2 XL French vanillas online, they didn’t have any, so did they bother to give her money back?? NO… she’s 10 years old and these people let her walk away without giving her money back for 2 XL French vanillas which is roughly $10
Next time she ordered XL French vanilla (online) they gave her a L hot chocolate and told her they didn’t have French vanilla and didn’t offer her money back for a second time
Now fast forward to today and she order 2 L ice coffee (online) and was given 2 medium ice coffees, said they don’t have large cups and didn’t bother to give her money back on the difference
I’m tired of this location doing these kinds of things especially to children just so that they can have more tip money in their tills at the end of the night….
I have now contacted the BBB over this, because if you make any complaint what so ever at this location, the district manager “Lynn” tells you that your not allowed to come back … that’s how she handles her customer service, she doesn’t make it right, she just tells you that your now allowed to come back
Atmosphere: 1
Food: 1
Service: 1
Nimitha Shajahan
Drive thru was quick even though they messed up the order a bit. They have then given the right order.
Food: 4
Service: 4
Gord Williamson
It’s Tim’s. I don’t need to anything more
Atmosphere: 5
Food: 5
Service: 5
Brooks Valentine
Quick drive through.
Atmosphere: 3
Food: 4
Service: 5
Lynn Townsend
coffee good but service slow 1 car ahead if me in drive thru and waited 5 min for order to be taken
Food: 3
Service: 2
Diann Dachanee Rattanathavorn
Today, I asked about $1 donut when buy coffee. Staff here said that only in US. I am from Toronto and i got this promotion. It’s funny that manager is not inform their staffs. Service is always good here. BUT fist time my breakfast sandwiches were very cold. Don’t want to change a new one because of long line up while I was eating my breakfast.
Atmosphere: 5
Food: 2
Service: 5
Black Lucky
Thank you for your friendly service.
Parking: Nice area
Atmosphere: 5
Food: 5
Service: 5
Mike Larin
Morning staff tim Hortons brighton very rude.The girl making my sandwich started to yell at me .When I opened the sandwich it was not what I ordered. Didn't take it back Didn't need the rudness first thing in the morning
Jadyn Schmoll
there’s like no mayo on the blt lol and it was not toasted
Food: 2
Service: 5
Nick George
Always friendly people when we visit this location and Rita always greets us with a smile
$5.13 for a coffee and a muffin is wild. Tim hortons is a shining example of what happens when competition dries up. Over priced junk food at this point.
Atmosphere: 1
Food: 1
Service: 1
Charles Sine
Tim's is going down hill very fast. Getting an order right seems to be impossible for them anymore. Very unfortunate ?
Atmosphere: 1
Food: 1
Service: 1
Anthony Tucker
Great
Parking: Plenty room
Atmosphere: 5
Food: 5
Service: 5
Ryan Shuparsky
i thought a farmers breakfast wrap had a little more than just sausage, bacon, sauce and cheese? genuinely how do you forget the egg and hashbrown?
This location has stolen my 10 year old daughters money 2 times this week… the first time she had ordered 2 XL French vanillas online, they didn’t have any, so did they bother to give her money back?? NO… she’s 10 years old and these people let her walk away without giving her money back for 2 XL French vanillas which is roughly $10
Next time she ordered XL French vanilla (online) they gave her a L hot chocolate and told her they didn’t have French vanilla and didn’t offer her money back for a second time
Now fast forward to today and she order 2 L ice coffee (online) and was given 2 medium ice coffees, said they don’t have large cups and didn’t bother to give her money back on the difference
I’m tired of this location doing these kinds of things especially to children just so that they can have more tip money in their tills at the end of the night….
I have now contacted the BBB over this, because if you make any complaint what so ever at this location, the district manager “Lynn” tells you that your not allowed to come back … that’s how she handles her customer service, she doesn’t make it right, she just tells you that your now allowed to come back
Atmosphere: 1
Food: 1
Service: 1
Drive thru was quick even though they messed up the order a bit. They have then given the right order.
Food: 4
Service: 4
It’s Tim’s. I don’t need to anything more
Atmosphere: 5
Food: 5
Service: 5
Quick drive through.
Atmosphere: 3
Food: 4
Service: 5
coffee good but service slow 1 car ahead if me in drive thru and waited 5 min for order to be taken
Food: 3
Service: 2
Today, I asked about $1 donut when buy coffee. Staff here said that only in US. I am from Toronto and i got this promotion. It’s funny that manager is not inform their staffs.
Service is always good here. BUT fist time my breakfast sandwiches were very cold. Don’t want to change a new one because of long line up while I was eating my breakfast.
Atmosphere: 5
Food: 2
Service: 5
Thank you for your friendly service.
Parking: Nice area
Atmosphere: 5
Food: 5
Service: 5
Morning staff tim Hortons brighton very rude.The girl making my sandwich started to yell at me .When I opened the sandwich it was not what I ordered. Didn't take it back Didn't need the rudness first thing in the morning
there’s like no mayo on the blt lol and it was not toasted
Food: 2
Service: 5
Always friendly people when we visit this location and Rita always greets us with a smile
Atmosphere: 5
Food: 5
Service: 5
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Atmosphere: 5
Food: 5
Service: 5
$5.13 for a coffee and a muffin is wild. Tim hortons is a shining example of what happens when competition dries up. Over priced junk food at this point.
Atmosphere: 1
Food: 1
Service: 1
Tim's is going down hill very fast. Getting an order right seems to be impossible for them anymore. Very unfortunate ?
Atmosphere: 1
Food: 1
Service: 1
Great
Parking: Plenty room
Atmosphere: 5
Food: 5
Service: 5
i thought a farmers breakfast wrap had a little more than just sausage, bacon, sauce and cheese? genuinely how do you forget the egg and hashbrown?
Atmosphere: 3
Food: 1
Service: 2
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