Firehouse Subs Hespeler Road

Great subs Great service. Salad containers fall apart. Do waist your money on a salad to go.

Atmosphere: 5

Food: 5

Service: 5

Ordered hook and ladder salad and it’s a great salad except 1 dressing isn’t enough for me. Repeat the order a week later but ask for 2 dressings and I get 2 half full dressings. Repeat order two weeks later and same 2 half dressings. Repeat order on more time to and I don’t ask for extra dressing. I get 1 dressing full to the top. Unfortunate Companies are like this

My sub was so damn good. Great service and very nice employees?

Atmosphere: 5

Food: 5

Service: 5

Horrible experience! Five staff behind the counter, but had to wait because an employee was taking phone orders. No one else would help or take my order. After waiting some time, I went to order a couple meatball subs to find out they don't have meantballs. No signage anywhere to save wasting my time. Someone had one job! How does a restaurant run out of food? You can guarantee I'll never return knowing there's a possibility I'll have to wait in line with limited lunch time to find out they are out of food. Jokes!

Food: 1

I will never go back to Mr. Sub, Quiznos or Subway after experiencing the fresh, high quality, ample subs here. I eat here almost five times a week, never ever disappointed, always very fresh and healthy. The staff is amazing and so polite. Big thanks to Rudra for making my roast beef with French dip sub tonight, he threw in an extra pickle and extra dipping sauce at no extra price, recognizing me personally as a daily customer - imagine Subway doing that …. Every gesture of kindness and healthy feeling counts when eating out and the pricing is unbeatable for the quality and quantity.

Got the New York steamer. The only one I’ve ever gotten for years. Got it here and it looked like such little meat, complained and they said it was normal. Then started eating it and have of it was grizzle. Like chewy tough meat, was so gross. I also asked for black olives and jalapeño peppers on it. On my large sub I counted 1 jalapeño and 3 olives. Won’t be back again

Atmosphere: 3

Food: 2

Service: 2

25 mins to make 2 subs

Atmosphere: 1

Food: 1

Service: 1

Food takes way to long to get. Doesn't taste the way it does at other locations. Staff very short with me and have trouble speaking english. Floors looked dirty.Don't think I will be going back.

Atmosphere: 2

Food: 2

Service: 2

Great place to have a snack time?

Atmosphere: 5

Food: 5

Service: 5

When my friend and I first visited this place, we had an extremely positive experience. like how nice the staff was. The brownie was quite delicious. The space was sanitized. Completely pleased with the experience. Regards.

Atmosphere: 5

Food: 5

Service: 5

When Firehouse subs first opened they were very clean. This location was absolutely filthy. 4 employees working. No one in the dining room but my husband and I. Food all over the floor. Every table was dirty and not wiped off. I have been in cleaner portta potty’s than this washroom. Urine all the ver the seat and the floor. Paper towels on the floor. Disgusting. We will never eat there again.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Smokehouse Beef & Cheddar Brisket

Be aware of when you come during the day. I came on a Thursday at 12:25. I placed my order at that time and there were ~5 people ahead of me. I got my order at 1:05, 40 minutes later. I understand lunch time is a busy time of day for food chains but everyone inside was clearly getting impatient and the people working seemed to have a lot of miscommunication. After finally getting my sub I sat down to eat it in my car and this was the inside of the first meatball of my meatball sub (which is normally my favourite, see photo).

They are lucky I had already drove away (since I was now in a hurry from the wait) otherwise I would’ve went back in and asked for a refund. I’ll continue going to firehouse, just never ever this location again.

Atmosphere: 2

Food: 2

Service: 1

Our 'go-to' when we get the munchies and we're on the road. A quiet and clean store. Employees always working diligently. They're friendly. We love the ?!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sub

$125 dinner for family of 5. 4 feast size, 2 kid clubs. 5 soft drinks.

Worth to check the bucket, never again because of costs. food tasted average but better than subway.

Overall if it was just a simple sub sandwich, i would have gone to zehrs and build sandwich at home for $35, and makes all sandwiches for family at home.

Sorry for rant review, but price is so horribly high.

I preorder on the phone and told them my food allergies and they totally ignored them and made my sub as the menu guide directs them to.
they also excluded request for extra items
when i called the store they said basically to sad to bad nothing can do to fix it

Atmosphere: 1

Food: 1

Service: 1