Marge is actually the best in customer service I've seen in years!!! She deals with other restaurants problems and is sympathetic and completely adapting to the situation... this women should be appreciated left right and center. 👏👏👏
Atmosphere: 5
Food: 5
Service: 5
R. B
The store seems to have focus on food lately and we can tell. Always hot fresh and delicious compared to before. The staff is courteous and friendly.
The service time can do some work. They also really should stop asking people in drive thru to go and wait in the parking lot. First of all this is a really busy cramped parking lot, hard to find parking. How is the server going to even know where I had parked? Numerous time they are lost and I have to back in myself.
When there are no cars behind me cant i just wait in the drive thru lane while you prepare the food? Thanks.
Atmosphere: 5
Food: 5
Service: 2
Ethan E
Service is slow, I asked for my drink while my food was being made and it took them until my food was made (20 mins) to grab it for me
Atmosphere: 3
Food: 3
Service: 1
Terry Blackmore
Always runs out of chicken at dinner time and told the wait time is 20 to 30 minutes.
Poorly run KFC franchise. Go to the one on Hespeler Road instead.
Mohd Amaan
The girl and the boy working are not corporative just wasting time not making orders timely
Atmosphere: 1
Food: 1
Service: 1
Nav Ghumman
Worst service. Ordered in drive thru and was told to wait in parking. Had to wait long and finally had to go inside to get my order myself. No one cared about the order
Atmosphere: 1
Food: 1
Service: 1
Meenu Tty
The drive-thru service was quick and the food was yummy
Absolutely the worst kfc ever in history. 30 min waits , cold food . They are slow and careless about your order , especially times as dinner time there shouldn't be this much of a wait and cold food to top it off. I would never go here again luckily I don't live in hespeler
Atmosphere: 1
Food: 1
Service: 1
Emma Currie
This is by far the worst KFC. They never have chicken even at dinner time we had to wait 25 minutes for six pieces. it's beyond dirty and the bathrooms/floors are always so gross. They Have staff standing around you'd think one of them would make the location more presentable. All the tables are dirty also.
My family ordered a family meal that stated it comes with a large popcorn chicken. When we got it we noticed it wasn't the large that usually comes in the bucket when ordered alone. It's in a box and half the size which is very misleading and extremely sneaky. We were in a pinch and ended up here but honestly we will never make this mistake again. Don't waste your time or money. Gross dirty store, poor quality food.
Atmosphere: 1
Food: 1
Service: 1
Heather Ferguson
Drive thru option made this super convenient. Food was hot and fresh.
Atmosphere: 3
Food: 3
Service: 4
Sam Meilach
I hadn't gone to a KFC in years. I made the mistake of going to this one because it was closer to me. I waited at least 20 minutes (maybe more) in line. Line wasn't moving. Other people were getting annoyed. Those that ordered on drive thru came in.
If this is classified as a "fastfood" place. It shouldn't be. Next time I'll drive further away than go to this one ever again.
Everything was good!
Atmosphere: 5
Food: 5
Service: 5
Marge is actually the best in customer service I've seen in years!!! She deals with other restaurants problems and is sympathetic and completely adapting to the situation... this women should be appreciated left right and center. 👏👏👏
Atmosphere: 5
Food: 5
Service: 5
The store seems to have focus on food lately and we can tell.
Always hot fresh and delicious compared to before. The staff is courteous and friendly.
The service time can do some work. They also really should stop asking people in drive thru to go and wait in the parking lot. First of all this is a really busy cramped parking lot, hard to find parking. How is the server going to even know where I had parked? Numerous time they are lost and I have to back in myself.
When there are no cars behind me cant i just wait in the drive thru lane while you prepare the food? Thanks.
Atmosphere: 5
Food: 5
Service: 2
Service is slow, I asked for my drink while my food was being made and it took them until my food was made (20 mins) to grab it for me
Atmosphere: 3
Food: 3
Service: 1
Always runs out of chicken at dinner time and told the wait time is 20 to 30 minutes.
Poorly run KFC franchise. Go to the one on Hespeler Road instead.
The girl and the boy working are not corporative just wasting time not making orders timely
Atmosphere: 1
Food: 1
Service: 1
Worst service. Ordered in drive thru and was told to wait in parking. Had to wait long and finally had to go inside to get my order myself. No one cared about the order
Atmosphere: 1
Food: 1
Service: 1
The drive-thru service was quick and the food was yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Chicken Sandwich Combo
Horrible,plan to wait!!
Atmosphere: 1
Food: 1
Service: 1
Waiting over 10 minutes a
T drive thr
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good service
Absolutely the worst kfc ever in history. 30 min waits , cold food . They are slow and careless about your order , especially times as dinner time there shouldn't be this much of a wait and cold food to top it off. I would never go here again luckily I don't live in hespeler
Atmosphere: 1
Food: 1
Service: 1
This is by far the worst KFC. They never have chicken even at dinner time we had to wait 25 minutes for six pieces. it's beyond dirty and the bathrooms/floors are always so gross. They Have staff standing around you'd think one of them would make the location more presentable. All the tables are dirty also.
My family ordered a family meal that stated it comes with a large popcorn chicken. When we got it we noticed it wasn't the large that usually comes in the bucket when ordered alone. It's in a box and half the size which is very misleading and extremely sneaky. We were in a pinch and ended up here but honestly we will never make this mistake again. Don't waste your time or money. Gross dirty store, poor quality food.
Atmosphere: 1
Food: 1
Service: 1
Drive thru option made this super convenient. Food was hot and fresh.
Atmosphere: 3
Food: 3
Service: 4
I hadn't gone to a KFC in years. I made the mistake of going to this one because it was closer to me. I waited at least 20 minutes (maybe more) in line. Line wasn't moving. Other people were getting annoyed. Those that ordered on drive thru came in.
If this is classified as a "fastfood" place. It shouldn't be. Next time I'll drive further away than go to this one ever again.
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