Friday December 5th 2025 at 8:51 pm I came through the drive through and was met with the most polite, fast, knowledgable and friendly person taking my order. I was so impressed with his service that I had to ask his name at the window- it's Anderson.
I wish more of the younger generation had a work ethic like this kid, he needs to be in a higher paying position. He really was very pleasant to be served by!
Thank you for your amazing service Anderson!
-Sabrina and Chrissy
Atmosphere: 3
Food: 4
Service: 5
Linsie Hunny
Have you always longed to spend an exorbitant amount of money on terrible food that takes FOREVER to be served? Then this McDonald's is for you!! My children's desire to fill their McDonald's addiction has lead to my suffering at this, possibly the worst McDonald's I've been to recently.
Actually, on the plus side they still have free refills so now I'm torn...
Atmosphere: 1
Food: 1
Service: 1
Komalpreet Kaur
I ordered smoothie and mc wrap
It wasn’t fresh at all seems like was prepared beforehand and just passed as it is when the order came. Did dine in there asked them and showed also they just did not heard that what i am saying and from front they said it is perfect. I was regular here but now staff has changed and worst service ever
Food: 1
Service: 1
GoogleReviews
I was very surprised with my visit the other day I was welcomed by Ava a sweet bubbly young lady at first window. Then treated so kindly and polite by Brooke at second window these 2 girls made my day wonderful I had a very bad day and all they showed was kindness and hospitality. I've never been this well treated here in all the years I've been coming here . These 2 special young angels have made me want to come back again. I am old and most of the people there haven't treated me the kindest but now im happy there is at least some people in the world who are kind. Please give these lovely ladies a raise they put alot of hard work and stress to still have a lovely smile on their faces. Stay strong girls . Even though there's awful people in the world never forget you both are shinning stars thank you girls for making my day better by being yourselves.
Atmosphere: 5
Food: 4
Service: 5
Caleb P
I’ve had good experiences here in the past, but things have definitely changed since the staff switched. During my most recent visit, the night-shift employee that was Indian was very rude and didn’t speak to me at all. My food was thrown at me, I wasn’t given a straw even after asking, and the meal itself was undercooked and disappointing.
I’m giving this place 2 stars because previous visits were much better, but this experience needs to be addressed.
Atmosphere: 2
Food: 2
Service: 2
Jordyn Kleppe
Everytime I order chicken nuggets y’all never put the sauce in the bag even though it’s free I still ordered it not that hard to put sauce in a bag👎🏼 Do better
Grant C
Meh... good for a quick bite but the burgers are bland and tasteless... fries cold in the bag. Long line up and REALLY SLOW SERVICE. AND THE PRICE? OUTRAGEOUS! Understaffed and clearly an unhappy group on staff.
Atmosphere: 1
Food: 2
Service: 1
Humphrey Su
Worst mcchicken and chicken wrap I’ve ever had in my life
Atmosphere: 1
Food: 1
Service: 3
Braedon Springer
This is my local McDonald’s been going for years and never once had an issue with staff. See some people complain about the environment but you can’t please everyone cause how you complaining about another customers doings.
Atmosphere: 3
Food: 5
Service: 5
Grace Button
Drive ins are supposed to be a faster option, but every time i come to this location I am parked and end up waiting 10-15 minutes for food. 5 cars got their food before us as we were parked and waiting. Just ridiculous at this point, and don't understand how this is even possible lol.
This McDonald's always disappoints me. The staff are very nice but the place is a dump. We went for lunch today (Thursday) at 11am. The women's washrooms had pee all over the seats. There was no ketchup, and there were tons of fruit flies all over the ketchup container. The ice was empty in the machine also. Meanwhile there were 4-6 people working behind the counter standing and talking. The food was fine. I ordered to eat in and they packaged it to take out. Also forgetting both the sweet and sour sauces for my kids. All the tables were dirty and it wasn't busy at all. We've frequently go to this McDonald's as it's right near our house. But I'm going to start driving to the Hespeler road location.
Atmosphere: 1
Food: 3
Service: 2
Curtis M
Friendly happy pleasant staff. Food was dry.
Atmosphere: 4
Food: 3
Service: 5
Harish Kumar
had placed a bulk order and, due to the volume, couldn’t check everything at the time of pickup. After reaching home, I realized one burger was missing. I had to drive all the way back, which was frustrating. When I spoke to customer service, they simply said, “Yes, it’s here,” and handed it over—no apology or acknowledgment of the inconvenience caused.
The whole experience felt very unorganized. It seemed like they were short-staffed and unable to handle the order volume efficiently. The wait time was also extremely long, whether you choose pickup or drive-thru. Definitely needs improvement in both service and customer care.
Mark Keyes
I ordered the MC chicken combo and the sandwich was barely warm. I took it back to the counter and the employee asked if I wanted it reheated or a new one. I obviously preferred a new one, so they made another one. To be honest, I don't know if they just reheated the original one and gave it back to me. The Coke also tasted very flat.
Friday December 5th 2025 at 8:51 pm I came through the drive through and was met with the most polite, fast, knowledgable and friendly person taking my order. I was so impressed with his service that I had to ask his name at the window- it's Anderson.
I wish more of the younger generation had a work ethic like this kid, he needs to be in a higher paying position. He really was very pleasant to be served by!
Thank you for your amazing service Anderson!
-Sabrina and Chrissy
Atmosphere: 3
Food: 4
Service: 5
Have you always longed to spend an exorbitant amount of money on terrible food that takes FOREVER to be served? Then this McDonald's is for you!! My children's desire to fill their McDonald's addiction has lead to my suffering at this, possibly the worst McDonald's I've been to recently.
Actually, on the plus side they still have free refills so now I'm torn...
Atmosphere: 1
Food: 1
Service: 1
I ordered smoothie and mc wrap
It wasn’t fresh at all seems like was prepared beforehand and just passed as it is when the order came.
Did dine in there asked them and showed also they just did not heard that what i am saying and from front they said it is perfect.
I was regular here but now staff has changed and worst service ever
Food: 1
Service: 1
I was very surprised with my visit the other day I was welcomed by Ava a sweet bubbly young lady at first window. Then treated so kindly and polite by Brooke at second window these 2 girls made my day wonderful I had a very bad day and all they showed was kindness and hospitality. I've never been this well treated here in all the years I've been coming here . These 2 special young angels have made me want to come back again. I am old and most of the people there haven't treated me the kindest but now im happy there is at least some people in the world who are kind. Please give these lovely ladies a raise they put alot of hard work and stress to still have a lovely smile on their faces. Stay strong girls . Even though there's awful people in the world never forget you both are shinning stars thank you girls for making my day better by being yourselves.
Atmosphere: 5
Food: 4
Service: 5
I’ve had good experiences here in the past, but things have definitely changed since the staff switched. During my most recent visit, the night-shift employee that was Indian was very rude and didn’t speak to me at all. My food was thrown at me, I wasn’t given a straw even after asking, and the meal itself was undercooked and disappointing.
I’m giving this place 2 stars because previous visits were much better, but this experience needs to be addressed.
Atmosphere: 2
Food: 2
Service: 2
Everytime I order chicken nuggets y’all never put the sauce in the bag even though it’s free I still ordered it not that hard to put sauce in a bag👎🏼 Do better
Meh... good for a quick bite but the burgers are bland and tasteless... fries cold in the bag. Long line up and REALLY SLOW SERVICE. AND THE PRICE? OUTRAGEOUS!
Understaffed and clearly an unhappy group on staff.
Atmosphere: 1
Food: 2
Service: 1
Worst mcchicken and chicken wrap I’ve ever had in my life
Atmosphere: 1
Food: 1
Service: 3
This is my local McDonald’s been going for years and never once had an issue with staff. See some people complain about the environment but you can’t please everyone cause how you complaining about another customers doings.
Atmosphere: 3
Food: 5
Service: 5
Drive ins are supposed to be a faster option, but every time i come to this location I am parked and end up waiting 10-15 minutes for food. 5 cars got their food before us as we were parked and waiting. Just ridiculous at this point, and don't understand how this is even possible lol.
Food: 2
Service: 1
Restaurantji Recommends
This McDonald's always disappoints me. The staff are very nice but the place is a dump. We went for lunch today (Thursday) at 11am. The women's washrooms had pee all over the seats. There was no ketchup, and there were tons of fruit flies all over the ketchup container.
The ice was empty in the machine also. Meanwhile there were 4-6 people working behind the counter standing and talking.
The food was fine. I ordered to eat in and they packaged it to take out. Also forgetting both the sweet and sour sauces for my kids.
All the tables were dirty and it wasn't busy at all.
We've frequently go to this McDonald's as it's right near our house. But I'm going to start driving to the Hespeler road location.
Atmosphere: 1
Food: 3
Service: 2
Friendly happy pleasant staff. Food was dry.
Atmosphere: 4
Food: 3
Service: 5
had placed a bulk order and, due to the volume, couldn’t check everything at the time of pickup. After reaching home, I realized one burger was missing. I had to drive all the way back, which was frustrating. When I spoke to customer service, they simply said, “Yes, it’s here,” and handed it over—no apology or acknowledgment of the inconvenience caused.
The whole experience felt very unorganized. It seemed like they were short-staffed and unable to handle the order volume efficiently. The wait time was also extremely long, whether you choose pickup or drive-thru. Definitely needs improvement in both service and customer care.
I ordered the MC chicken combo and the sandwich was barely warm. I took it back to the counter and the employee asked if I wanted it reheated or a new one. I obviously preferred a new one, so they made another one. To be honest, I don't know if they just reheated the original one and gave it back to me. The Coke also tasted very flat.
Atmosphere: 3
Food: 2
Service: 2
Pretty good fries and ice cream is pretty good
Atmosphere: 5
Food: 4
Service: 4
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