I got food poisoning I ordered 2 junior chickens and a fry. I tried calling to speak to the manager the manager tried saying food poisoning takes months to kick in and when I told her im a nurse she said “bring the food in then and we’ll send it to the office” im not in Cambridge anymore the managers name was Sheco. I tried speaking to her she screamed at me and at first refused to give me her name for corporate. Do not eat here.
Linds Bee
I really wish there was 0 stars because this McDonald's should be closed. The food is horrible and the service matches.
Heather Ferguson
Fast service. Friendly and efficient. Clean.
Musbah G
I wanted to share my frustrating experience today at 2:10PM I had when ordering ice cream. I ordered a cone with a cup on the side, and when I pulled up 2–3 minutes later, the ice cream I was handed was already slanted and dripping down the sides. I asked the worker if she could remake it, and she looked at me and said, “You can put it on the cup.”
I told her I planned to eat it while driving, and instead of being helpful, she said, “It’s soft serve ice cream,” like that somehow explained why it was already melting onto my hand. I know soft serve melts, I’ve been getting McDonald’s ice cream since I was a kid, but it should not be that melted when I first get it. It clearly had been sitting for a few minutes before being handed to me.
When I pointed out again that it was slanted and dripping down my hand, she responded like I was stupid, repeating, “It’s soft serve ice cream.” At that point, I just let it go because I wasn’t about to argue over something that could’ve easily been fixed. Honestly, if this is how customers are treated over something so small, then maybe you need to hire people who are actually capable of customer service. I say this as someone who has worked in hospitality, and this attitude was completely uncalled for.
I doubt I’ll hear back or get an apology, as I’ve seen no replies on other reviews. Unless you want to be served with attitude instead of food, don’t bother going to this location!!!!
Jason Fitzgerald
To Jody, who made the review about the Mac sauce, you need to take a long hard look at your priorities.
Paulo Meneses
It's always a similar experience.
Atmosphere: 4
Food: 4
Service: 5
John Worboys
3.2 stars on Google makes sense considering they told me to wait when I placed the drive-thru order and I ended up having to get out of my vehicle anyway and walk inside to find my meal sitting on the counter waiting to be brought out I think it's absolutely ridiculous that this is a fast food place yet they make you wait through the drive-thru consistently I don't know what the upper management department needs to do but maybe some restructuring in the way that your employees are handling themselves and customers might need to be looked at this is absolutely ridiculous I've lived in this town for 20 years and this has to be the worst McDonald's in this city
Ryan Surette
Every single time you go through the 'drive thru' you'll have to park and wait for food. Defeats the entire purpose and only McDonald's that does this
Russell McQuade
Busy but quick
Atmosphere: 4
Food: 5
Service: 4
Rashid Kalappadan
Worst Mcdonalds ever I visited. Almost 30 minutes wait in Drivethru. Near kiosk I waited almost 5 minutes to respond to my hi. Food wasn’t appropriate I customized my burgers but they didn’t do it.
Recommended dishes: Fries, Big Mac, Nuggets, Mac Sauce, Cheese Burger, Quarter Pounder, Double Bigmac
Joey MacDonald
This McDonalds is filthy. I’ve been there 3 times since moving to the area and every time all the tables are covered in garbage and spills. The floor is a mess.
The staff are rude and absurd. I ordered 6 mini donuts at the kiosk and a few other things. They get my whole order together (15 minutes) and at the end say they only have 4 Boston cream donuts left and ask if that’s ok. I was shocked. Not only did I not order any Boston cream, but I ordered 6 donuts and they asked if 4 was ok?! Absolutely brainless. I went through drive through and got 2 mcflurries. I’m handed 2 cups absolutely covered in icecream. I stay at the window cleaning them off and the attendant opened it and asked if I needed more napkins. I said yes because I don’t want it all over my car and she blames the machine. Says it gets everywhere when they spin it… so knowing it gets everywhere… wipe down the container before handing it to the customer.
All in all this place is the bottom barrel of McDonalds, which is a scary thought.
Atmosphere: 1
Food: 3
Service: 1
April Rose
Hire people who speak English to take orders seriously..
tyle s
Every point is too much. Can’t you see how dirty your house is? Just throw it out. Just a few dollars
I got food poisoning I ordered 2 junior chickens and a fry. I tried calling to speak to the manager the manager tried saying food poisoning takes months to kick in and when I told her im a nurse she said “bring the food in then and we’ll send it to the office” im not in Cambridge anymore the managers name was Sheco. I tried speaking to her she screamed at me and at first refused to give me her name for corporate. Do not eat here.
I really wish there was 0 stars because this McDonald's should be closed. The food is horrible and the service matches.
Fast service. Friendly and efficient.
Clean.
I wanted to share my frustrating experience today at 2:10PM I had when ordering ice cream. I ordered a cone with a cup on the side, and when I pulled up 2–3 minutes later, the ice cream I was handed was already slanted and dripping down the sides. I asked the worker if she could remake it, and she looked at me and said, “You can put it on the cup.”
I told her I planned to eat it while driving, and instead of being helpful, she said, “It’s soft serve ice cream,” like that somehow explained why it was already melting onto my hand. I know soft serve melts, I’ve been getting McDonald’s ice cream since I was a kid, but it should not be that melted when I first get it. It clearly had been sitting for a few minutes before being handed to me.
When I pointed out again that it was slanted and dripping down my hand, she responded like I was stupid, repeating, “It’s soft serve ice cream.” At that point, I just let it go because I wasn’t about to argue over something that could’ve easily been fixed. Honestly, if this is how customers are treated over something so small, then maybe you need to hire people who are actually capable of customer service. I say this as someone who has worked in hospitality, and this attitude was completely uncalled for.
I doubt I’ll hear back or get an apology, as I’ve seen no replies on other reviews. Unless you want to be served with attitude instead of food, don’t bother going to this location!!!!
To Jody, who made the review about the Mac sauce, you need to take a long hard look at your priorities.
It's always a similar experience.
Atmosphere: 4
Food: 4
Service: 5
3.2 stars on Google makes sense considering they told me to wait when I placed the drive-thru order and I ended up having to get out of my vehicle anyway and walk inside to find my meal sitting on the counter waiting to be brought out I think it's absolutely ridiculous that this is a fast food place yet they make you wait through the drive-thru consistently I don't know what the upper management department needs to do but maybe some restructuring in the way that your employees are handling themselves and customers might need to be looked at this is absolutely ridiculous I've lived in this town for 20 years and this has to be the worst McDonald's in this city
Every single time you go through the 'drive thru' you'll have to park and wait for food. Defeats the entire purpose and only McDonald's that does this
Busy but quick
Atmosphere: 4
Food: 5
Service: 4
Worst Mcdonalds ever I visited. Almost 30 minutes wait in Drivethru. Near kiosk I waited almost 5 minutes to respond to my hi. Food wasn’t appropriate I customized my burgers but they didn’t do it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
read them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Big Mac, Nuggets, Mac Sauce, Cheese Burger, Quarter Pounder, Double Bigmac
This McDonalds is filthy. I’ve been there 3 times since moving to the area and every time all the tables are covered in garbage and spills. The floor is a mess.
The staff are rude and absurd. I ordered 6 mini donuts at the kiosk and a few other things. They get my whole order together (15 minutes) and at the end say they only have 4 Boston cream donuts left and ask if that’s ok. I was shocked. Not only did I not order any Boston cream, but I ordered 6 donuts and they asked if 4 was ok?! Absolutely brainless. I went through drive through and got 2 mcflurries. I’m handed 2 cups absolutely covered in icecream. I stay at the window cleaning them off and the attendant opened it and asked if I needed more napkins. I said yes because I don’t want it all over my car and she blames the machine. Says it gets everywhere when they spin it… so knowing it gets everywhere… wipe down the container before handing it to the customer.
All in all this place is the bottom barrel of McDonalds, which is a scary thought.
Atmosphere: 1
Food: 3
Service: 1
Hire people who speak English to take orders seriously..
Every point is too much. Can’t you see how dirty your house is? Just throw it out. Just a few dollars
Atmosphere: 1
Food: 1
Service: 1
Their drive thru is so on time .perfect
Food: 4
Service: 5
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