30mins wait for order. Messed up multiple peoples orders. Multiple people coming back for wrong orders. Crazy long lines of people waiting for their wrong orders.
Atmosphere: 1
Food: 3
Service: 1
Kyle Wilson
They screwed up my order. Ordered a sausage McMuffin combo with an extra sausage McMuffin & received one of them as a sausage, bacon and egg McMuffin! Come on & give the customer what they ordered!! What is on the receipt!!!
glenn ching
awesome place been coming with grandchildren for 15 yrs
Sierra T
Crispy pickles taste like chemicals badly
Shyann Martinez
Tell me why when I go to my app and have FREE items and i printed my receipt and went to the front with it to get my order and I get told its unacceptable and that i’m stealing even tho YOU give me the food and approve the transaction every other time?? Maybe this establishment needs some better customer service because how is a customer stealing food when the employee punches in the order and approves it. The female manager with bleached white hair is the most unprofessional manager i have ever came across it’s quite disgusting to treat your customers that way when YOUR STAFF is the problem. it’s not a customers fault its YOURS SO TAKE ACCOUNTABILITY!!!
Atmosphere: 1
Food: 5
Service: 1
Akshay
Lack Professionalism
Atmosphere: 1
Food: 1
Service: 1
Jen
If I could give you a zero I would. This is the absolute worst service I've ever had in my life. Not only was I made to wait 10 minutes for an English muffin but the coffee that he gave me was freezing cold. And he had an attitude problem. The absolute worst service I've ever seen in my life, they both need to be fired. If you can't make somebody a coffee that's hot and you don't know how to make egg McMuffins you shouldn't be working at McDonald's. They should all be fired every single one of them absolutely awful
Atmosphere: 1
Food: 1
Service: 1
Roger Luton
No diversity of staff.
Atmosphere: 1
Food: 3
Service: 1
Mark Bloomfield
The food seems like it was very rushed and hash browns oily..not very pleasant
Atmosphere: 3
Food: 2
Service: 3
Jesse Hutchinson
This stores newest scam. They push to upside. Then only put a medium amount of drink in the cup. 😂 this place needs new management.
Went to the drive thru with 6 monopoly prizes. Drove up to the first window to redeem our prizes but Stephanie, a manager, said that we can only use one sticker per transaction, and that we can come inside to redeem them as well as to show us this policy, or go around the drive-thru six times for seperate transactions.
We came inside and ordered once again, and there was a seperate bag for each sticker, which is unacceptable because there were 5 bags for an order of 6 items, including a coffee.
When we asked her where in the policy does it say that you can only use one sticker per purchase, she pulled out a book. For 15 minutes, she kept looking in the book to show us the rule.
In the end, she failed to show us the policy and wasted our time for a such simple order. She should read the rules herself, and then answer questions that customers have. If there was ever a rule like this, then the kiosk would never allow you to apply an unlimited amount monopoly prizes.
Atmosphere: 1
Food: 1
Service: 1
Catherine Garcia
For the last 3 visits we have not received any of the monopoly pieces. So this morning we asked why, and was told the contest was over! Today is November 9th it doesn't end till the 10th. So not o ly have we not received any all week. The employee outright lied to us this morning. If a company is doing a contest they need to make sure they can fulfill their commitment.
Atmosphere: 3
Food: 3
Service: 1
Rebekah Rampersad
The Store Manager Kristin is extremely rude. Needs to be let go asap.
Atmosphere: 1
Food: 1
Service: 1
Mike Murphy
If you like paying for food and not receiving it, this is a 5 star.
Atmosphere: 1
Food: 1
Service: 1
Ryan Leith
Horrible service! The last few times I’ve been here there have been issues with my order. Today they had to remake the sandwich cause they got it wrong but left poutine sitting unheated. I remember when the majority of the staff were teens and they got the orders right more often than an entire frontline and kitchen full of adults that have no clue. Brutal store!!
30mins wait for order. Messed up multiple peoples orders. Multiple people coming back for wrong orders. Crazy long lines of people waiting for their wrong orders.
Atmosphere: 1
Food: 3
Service: 1
They screwed up my order. Ordered a sausage McMuffin combo with an extra sausage McMuffin & received one of them as a sausage, bacon and egg McMuffin! Come on & give the customer what they ordered!! What is on the receipt!!!
awesome place
been coming with grandchildren for 15 yrs
Crispy pickles taste like chemicals badly
Tell me why when I go to my app and have FREE items and i printed my receipt and went to the front with it to get my order and I get told its unacceptable and that i’m stealing even tho YOU give me the food and approve the transaction every other time?? Maybe this establishment needs some better customer service because how is a customer stealing food when the employee punches in the order and approves it. The female manager with bleached white hair is the most unprofessional manager i have ever came across it’s quite disgusting to treat your customers that way when YOUR STAFF is the problem. it’s not a customers fault its YOURS SO TAKE ACCOUNTABILITY!!!
Atmosphere: 1
Food: 5
Service: 1
Lack Professionalism
Atmosphere: 1
Food: 1
Service: 1
If I could give you a zero I would. This is the absolute worst service I've ever had in my life. Not only was I made to wait 10 minutes for an English muffin but the coffee that he gave me was freezing cold. And he had an attitude problem. The absolute worst service I've ever seen in my life, they both need to be fired. If you can't make somebody a coffee that's hot and you don't know how to make egg McMuffins you shouldn't be working at McDonald's. They should all be fired every single one of them absolutely awful
Atmosphere: 1
Food: 1
Service: 1
No diversity of staff.
Atmosphere: 1
Food: 3
Service: 1
The food seems like it was very rushed and hash browns oily..not very pleasant
Atmosphere: 3
Food: 2
Service: 3
This stores newest scam. They push to upside. Then only put a medium amount of drink in the cup. 😂 this place needs new management.
Restaurantji Recommends
Went to the drive thru with 6 monopoly prizes. Drove up to the first window to redeem our prizes but Stephanie, a manager, said that we can only use one sticker per transaction, and that we can come inside to redeem them as well as to show us this policy, or go around the drive-thru six times for seperate transactions.
We came inside and ordered once again, and there was a seperate bag for each sticker, which is unacceptable because there were 5 bags for an order of 6 items, including a coffee.
When we asked her where in the policy does it say that you can only use one sticker per purchase, she pulled out a book. For 15 minutes, she kept looking in the book to show us the rule.
In the end, she failed to show us the policy and wasted our time for a such simple order. She should read the rules herself, and then answer questions that customers have. If there was ever a rule like this, then the kiosk would never allow you to apply an unlimited amount monopoly prizes.
Atmosphere: 1
Food: 1
Service: 1
For the last 3 visits we have not received any of the monopoly pieces. So this morning we asked why, and was told the contest was over! Today is November 9th it doesn't end till the 10th. So not o ly have we not received any all week. The employee outright lied to us this morning.
If a company is doing a contest they need to make sure they can fulfill their commitment.
Atmosphere: 3
Food: 3
Service: 1
The Store Manager Kristin is extremely rude. Needs to be let go asap.
Atmosphere: 1
Food: 1
Service: 1
If you like paying for food and not receiving it, this is a 5 star.
Atmosphere: 1
Food: 1
Service: 1
Horrible service! The last few times I’ve been here there have been issues with my order. Today they had to remake the sandwich cause they got it wrong but left poutine sitting unheated. I remember when the majority of the staff were teens and they got the orders right more often than an entire frontline and kitchen full of adults that have no clue. Brutal store!!
Food: 3
Service: 1
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