Customer service is very very bad one of the worst subways in the town i recommended never to go here as the attitude of the staff is just like ther food (GARBAGE)
Atmosphere: 1
Food: 1
Service: 1
kate booth
I went in at 10 o’clock which is 30 minutes before closing and he had already shut down the toaster and charged more then usual
Atmosphere: 2
Food: 5
Service: 1
Harsh Vaghela
I had ordered two subs, and I got wrong breads on both of them. Then I called them and the guy picked up the call said bring the subs back and they would make new for us. I live far so said I can’t. He literally said “bring them back or otherwise happy new year!” In a rude way. I would advice the organization to fire such arrogant staff who doesn’t even know the meaning of hospitality! I am very disappointed and this is the last time I am getting a sub from subway. Ridiculous!.
Atmosphere: 1
Food: 1
Service: 1
sagar prajapati
No greetings , flat faces . Felt like don’t want me to be there
Atmosphere: 2
Food: 4
Service: 1
MUSKAN SHARMA
Good customer service by Navdeep☺️She was calm and kind to us while taking order...
Atmosphere: 5
Food: 5
Service: 5
Mokshit Shah
Noman is great eveey subway should have sandwich artist like him.
Atmosphere: 5
Food: 5
Service: 5
mickyrimpi kkk
I like subs and have been buying from different places regularly with exceptional customer services. The customer service and attitude of the staff of this place is really bad.
Atmosphere: 1
Food: 1
Service: 1
Pushpinder Sharma (Prince)
One of the worst customer service experiences I’ve ever had at a Subway. The old male employee working in morning was rude, disrespectful, and showed zero professionalism. This kind of attitude drives customers away. Management needs to kick him out before it seriously affects the restaurant’s reputation.
Atmosphere: 1
Food: 1
Service: 1
Visham Soni
Owner was very rude , wanted order sub but i have ti use washroom it was an emergency and he said its for customers only and as per law no restaurant can say no to any person for using washroom. ! Never vist such place. I am also working at subway multiple places i have never say no to any of my customers.
Khushi Patel
I am extremely disappointed with my recent experience at this Subway location. The manager was unbelievably rude to my friend, and used completely unacceptable language during our visit. We came in expecting a normal meal but instead were treated with blatant disrespect and hostility.
The way the manager spoke to us was unprofessional, offensive, and far beyond any standard of customer service. No one deserves to be talked to like that in any business, let alone in a place that is supposed to be welcoming.
I strongly urge Subway corporate to look into this situation and take appropriate action against this manager’s behavior. It is completely unacceptable and reflects very poorly on the Subway brand. I am extremely disappointed and will be reconsidering whether I will return in the future.
Very Disappointed with the Service – Please Improve Staff Training and Customer Care
I’ve been a regular customer at Subway and usually enjoy my meals here. I always ask for extra veggies because I genuinely enjoy a fresh and well-filled sub, and I have never had a problem with paying a little extra for it. But today’s experience was extremely disappointing.
I was charged $15, which is higher than usual — and still, the sub lacked the amount of vegetables I asked for. I politely requested to add just a bit more veggies, as I always do, and I even clearly mentioned that I’m happy to pay extra if needed. However, instead of helping me or even acknowledging my request respectfully, the staff member was rude, dismissive, and made me feel uncomfortable.
What’s worse is that the person handling my order seemed to lack even the basic understanding of how to treat a customer. No smile, no politeness, and no willingness to listen. It was clear he didn’t care about customer satisfaction, which was very disappointing — especially from a brand like Subway that usually values freshness and friendliness.
I’m not someone who complains often, but I believe in giving honest feedback so things can improve. Subway, please train your staff better — and if this is the manager’s behavior, I strongly suggest you reconsider your management. Customer service is just as important as food quality. We’re paying good money, and it’s not too much to expect good treatment and a little respect.
I hope this issue is taken seriously, because regular customers like me are starting to feel unappreciated.
Drx. Rajwinder singh
I haven’t seen these rules in Food outlets like them. As they mentioned only paying customers can use washroom.
neeraj sabharwal
The food is quality is good but they have limited people to serve. I was there 2 times, the first time I bought the Sub, and it took almost 15 mins, and next time, I did not buy as the person was busy. Go there if you have a bit of time!
Manpreet Singh Jassar
ordered two footlong with extra onion, crispy onion and spinach but no halapeno gave halapeno on sub instead of other more toppings asked would recommend going to some other sub location. These guys can hopefully keep their attitude with no customers
Mevlüt Özkişi
Thank you for the practical, fast and hygienic service.
Customer service is very very bad one of the worst subways in the town i recommended never to go here as the attitude of the staff is just like ther food (GARBAGE)
Atmosphere: 1
Food: 1
Service: 1
I went in at 10 o’clock which is 30 minutes before closing and he had already shut down the toaster and charged more then usual
Atmosphere: 2
Food: 5
Service: 1
I had ordered two subs, and I got wrong breads on both of them. Then I called them and the guy picked up the call said bring the subs back and they would make new for us. I live far so said I can’t. He literally said “bring them back or otherwise happy new year!” In a rude way. I would advice the organization to fire such arrogant staff who doesn’t even know the meaning of hospitality! I am very disappointed and this is the last time I am getting a sub from subway. Ridiculous!.
Atmosphere: 1
Food: 1
Service: 1
No greetings , flat faces . Felt like don’t want me to be there
Atmosphere: 2
Food: 4
Service: 1
Good customer service by Navdeep☺️She was calm and kind to us while taking order...
Atmosphere: 5
Food: 5
Service: 5
Noman is great eveey subway should have sandwich artist like him.
Atmosphere: 5
Food: 5
Service: 5
I like subs and have been buying from different places regularly with exceptional customer services. The customer service and attitude of the staff of this place is really bad.
Atmosphere: 1
Food: 1
Service: 1
One of the worst customer service experiences I’ve ever had at a Subway. The old male employee working in morning was rude, disrespectful, and showed zero professionalism. This kind of attitude drives customers away. Management needs to kick him out before it seriously affects the restaurant’s reputation.
Atmosphere: 1
Food: 1
Service: 1
Owner was very rude , wanted order sub but i have ti use washroom it was an emergency and he said its for customers only and as per law no restaurant can say no to any person for using washroom. ! Never vist such place. I am also working at subway multiple places i have never say no to any of my customers.
I am extremely disappointed with my recent experience at this Subway location. The manager was unbelievably rude to my friend, and used completely unacceptable language during our visit. We came in expecting a normal meal but instead were treated with blatant disrespect and hostility.
The way the manager spoke to us was unprofessional, offensive, and far beyond any standard of customer service. No one deserves to be talked to like that in any business, let alone in a place that is supposed to be welcoming.
I strongly urge Subway corporate to look into this situation and take appropriate action against this manager’s behavior. It is completely unacceptable and reflects very poorly on the Subway brand. I am extremely disappointed and will be reconsidering whether I will return in the future.
Restaurantji Recommends
Very Disappointed with the Service – Please Improve Staff Training and Customer Care
I’ve been a regular customer at Subway and usually enjoy my meals here. I always ask for extra veggies because I genuinely enjoy a fresh and well-filled sub, and I have never had a problem with paying a little extra for it. But today’s experience was extremely disappointing.
I was charged $15, which is higher than usual — and still, the sub lacked the amount of vegetables I asked for. I politely requested to add just a bit more veggies, as I always do, and I even clearly mentioned that I’m happy to pay extra if needed. However, instead of helping me or even acknowledging my request respectfully, the staff member was rude, dismissive, and made me feel uncomfortable.
What’s worse is that the person handling my order seemed to lack even the basic understanding of how to treat a customer. No smile, no politeness, and no willingness to listen. It was clear he didn’t care about customer satisfaction, which was very disappointing — especially from a brand like Subway that usually values freshness and friendliness.
I’m not someone who complains often, but I believe in giving honest feedback so things can improve. Subway, please train your staff better — and if this is the manager’s behavior, I strongly suggest you reconsider your management. Customer service is just as important as food quality. We’re paying good money, and it’s not too much to expect good treatment and a little respect.
I hope this issue is taken seriously, because regular customers like me are starting to feel unappreciated.
I haven’t seen these rules in Food outlets like them. As they mentioned only paying customers can use washroom.
The food is quality is good but they have limited people to serve. I was there 2 times, the first time I bought the Sub, and it took almost 15 mins, and next time, I did not buy as the person was busy. Go there if you have a bit of time!
ordered two footlong with extra onion, crispy onion and spinach but no halapeno
gave halapeno on sub instead of other more toppings asked
would recommend going to some other sub location.
These guys can hopefully keep their attitude with no customers
Thank you for the practical, fast and hygienic service.
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