Went in to order with my partner, and the lone employee walked out of the back room and asked what we’d like to order. Told her I needed just a moment to look at the menu and she proceeded to spend about 10 minutes completely ignoring us and making an uber order, which she only began making after we walked in. About halfway through making these sandwiches, she asks what my partner wants, but then proceeds to spend another 5 or so minutes simply cutting the sandwiches from said uber eats order, ignoring my partner’s order. When she finally begins making his sub and another, I tell her I actually wasn’t going to order a sub, and she tells me she’s making another person’s order. Incredibly confusing because she never asked what I was ordering, and you would presume she’d make my sandwich alongside my partners if we’re ordering together. Miraculously, it takes her less than 5 minutes to make both my partner’s sub and my rice bowl.
The food tasted like food at least, but the service was abysmal. Subways all have a terrible understaffing issue, and for some reason take uber orders until closing. Feel terrible for the 3 other groups that walked in after us.
For any curious, that uber order was not picked up by the time we left.
Not sure why the employee, several times, insisted on calling my partner “ma’am” either, considering he’s quite clearly a masculine person. Useless place to use gendered and outright aged language, on a 20 year old man, when you’re just asking us what we want on a sandwich. Just annoyed us even more for no reason.
Also fun fact! You cannot pay with your card without giving subway your phone number, or signing up for their membership service, so if that annoys you too, go ANYWHERE else.
Still cannot believe it took nearly half an hour to get a sandwich and a bowl of rice. Go to Mr. Sub, they’re actually good.
Corvin Colfax
Took the woman behind the desk 10 minutes to make two subs after we told her we needed a minute to decide what we wanted. When we told her that we were in fact ready, she didnt bother to have any urgency until after more customers showed up.
This place NEEDS to have TWO people closing, there was clearly too much of a demand for one employee to handle it accordingly or efficiently.
Food was fine, but definitely not worth how expensive it was.
R G
Used to be the best subway. Now it is dirty, food quality is poor
Andrew Leaman
Wandering Canadian review!
This sub is one of the messiest, tastiest, soul enriching subs I've had in a long time.
I really needed a surprise pick me up, and Zeel delivered. This sub is fantastic. I have no idea what is in it but I want to save the other half for later. It's so good!
Thank you, Zeel!
Jason Bedford
One person working on a Saturday.
Spencer Neumayer
Very spacious and clean interior
John Highmore
Lettuce not fresh….tuna sub very skimpy on tuna sub…no bag provided to carry order… not the best Subway.
Jeannette Bastien
I used to frequent this subway because it is close but unfortunately the past few visits we had old toppings, stale bread, and upset stomachs. We won't be going back.
Atmosphere: 1
Food: 1
Service: 1
Peter Turner
This place use to be the best subway. Now it’s all new staff where you have to repeat your order several times. No hairnets. It’s gross now
Atmosphere: 1
Food: 1
Service: 1
Alex Strenzke
This location use to be good. Until the new owners took over, got rid of all their staff and hired new staff that no longer care about you or your food. The service is absolutely horrible and might as well talk to a horse to get better service. The food is subpar, the toppings are lacking and the bread is always stale. The previous owners really knew how to take care of the customers along with their staff. Now it’s a revolving door of foreigners making your food and you never see the same person twice. I’m all for people coming to Canada and starting a new life but the lack of respect, courtesy and service will no longer get my business at this or any subway location again. And I use to eat here at least once a week with my family with orders generally over $100. Subway, do better. At least the Jarod days were a lot better and service and quality actually meant something.
new owners and poor quality compared to before 😔 atleast we still have papous across the street
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Morrison
We have been ordering from here for years. The other day I ordered a sub with barely anything in it but hair. I pulled black hair out of my mouth and there was some in the sandwich. I obviously spit it out in the garbage. The lady making it was not wearing her hair back. I called and told them what happened, then I Went there to get my money back and they refused to refund or credit me even though the mistake was on them. I cannot believe they are not taking ownership over this. I Called Health Board who went over that afternoon and gave them a warning. He also told me that since new ownership took over they have had infractions.
Atmosphere: 1
Food: 1
Service: 1
kristen hennessy
Well the app forced my order to this location and I was unable to pick up. They will not refund. I received an email response that basically said “too bad” in professional terms. Pretty sad.. this location used to be good
Atmosphere: 1
Food: 1
Service: 1
Portia Harrison
New owners have ruined that subway, replaced all employees. Quality is no longer there. Will never support that particular store again.
Dubravko Zgrablić
It's a fine Subway, most of them are, this one being somewhat above and beyond standard Subway average. It's not a fine dining restaurant, but nobody expects it to be. All 3 categories are fine, none exceptional, but it's good value for the money and I keep frequenting Subways just for that. And I like the taste of their food. Personal preference!
Went in to order with my partner, and the lone employee walked out of the back room and asked what we’d like to order. Told her I needed just a moment to look at the menu and she proceeded to spend about 10 minutes completely ignoring us and making an uber order, which she only began making after we walked in. About halfway through making these sandwiches, she asks what my partner wants, but then proceeds to spend another 5 or so minutes simply cutting the sandwiches from said uber eats order, ignoring my partner’s order. When she finally begins making his sub and another, I tell her I actually wasn’t going to order a sub, and she tells me she’s making another person’s order. Incredibly confusing because she never asked what I was ordering, and you would presume she’d make my sandwich alongside my partners if we’re ordering together. Miraculously, it takes her less than 5 minutes to make both my partner’s sub and my rice bowl.
The food tasted like food at least, but the service was abysmal. Subways all have a terrible understaffing issue, and for some reason take uber orders until closing. Feel terrible for the 3 other groups that walked in after us.
For any curious, that uber order was not picked up by the time we left.
Not sure why the employee, several times, insisted on calling my partner “ma’am” either, considering he’s quite clearly a masculine person. Useless place to use gendered and outright aged language, on a 20 year old man, when you’re just asking us what we want on a sandwich. Just annoyed us even more for no reason.
Also fun fact! You cannot pay with your card without giving subway your phone number, or signing up for their membership service, so if that annoys you too, go ANYWHERE else.
Still cannot believe it took nearly half an hour to get a sandwich and a bowl of rice. Go to Mr. Sub, they’re actually good.
Took the woman behind the desk 10 minutes to make two subs after we told her we needed a minute to decide what we wanted. When we told her that we were in fact ready, she didnt bother to have any urgency until after more customers showed up.
This place NEEDS to have TWO people closing, there was clearly too much of a demand for one employee to handle it accordingly or efficiently.
Food was fine, but definitely not worth how expensive it was.
Used to be the best subway. Now it is dirty, food quality is poor
Wandering Canadian review!
This sub is one of the messiest, tastiest, soul enriching subs I've had in a long time.
I really needed a surprise pick me up, and Zeel delivered. This sub is fantastic. I have no idea what is in it but I want to save the other half for later. It's so good!
Thank you, Zeel!
One person working on a Saturday.
Very spacious and clean interior
Lettuce not fresh….tuna sub very skimpy on tuna sub…no bag provided to carry order… not the best Subway.
I used to frequent this subway because it is close but unfortunately the past few visits we had old toppings, stale bread, and upset stomachs. We won't be going back.
Atmosphere: 1
Food: 1
Service: 1
This place use to be the best subway. Now it’s all new staff where you have to repeat your order several times. No hairnets. It’s gross now
Atmosphere: 1
Food: 1
Service: 1
This location use to be good. Until the new owners took over, got rid of all their staff and hired new staff that no longer care about you or your food. The service is absolutely horrible and might as well talk to a horse to get better service. The food is subpar, the toppings are lacking and the bread is always stale. The previous owners really knew how to take care of the customers along with their staff. Now it’s a revolving door of foreigners making your food and you never see the same person twice. I’m all for people coming to Canada and starting a new life but the lack of respect, courtesy and service will no longer get my business at this or any subway location again. And I use to eat here at least once a week with my family with orders generally over $100. Subway, do better. At least the Jarod days were a lot better and service and quality actually meant something.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
new owners and poor quality compared to before 😔 atleast we still have papous across the street
Atmosphere: 1
Food: 1
Service: 1
We have been ordering from here for years. The other day I ordered a sub with barely anything in it but hair. I pulled black hair out of my mouth and there was some in the sandwich. I obviously spit it out in the garbage. The lady making it was not wearing her hair back. I called and told them what happened, then I Went there to get my money back and they refused to refund or credit me even though the mistake was on them. I cannot believe they are not taking ownership over this. I Called Health Board who went over that afternoon and gave them a warning. He also told me that since new ownership took over they have had infractions.
Atmosphere: 1
Food: 1
Service: 1
Well the app forced my order to this location and I was unable to pick up. They will not refund. I received an email response that basically said “too bad” in professional terms. Pretty sad.. this location used to be good
Atmosphere: 1
Food: 1
Service: 1
New owners have ruined that subway, replaced all employees. Quality is no longer there. Will never support that particular store again.
It's a fine Subway, most of them are, this one being somewhat above and beyond standard Subway average. It's not a fine dining restaurant, but nobody expects it to be. All 3 categories are fine, none exceptional, but it's good value for the money and I keep frequenting Subways just for that. And I like the taste of their food. Personal preference!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: White Chip Macadamia Nut, Shawarma Chicken, Teriyaki Crunch, Chicken Rancher
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