Before I went into the store to pick up my online order. It was marked as completed but they had yet to start it. No one said a word to me and when they made the sub (incorrectly, literally worst sub i've had in 15 years at subway, they just asked my name which I provided and then that's it. No indication that the food is ready, sorry for being late...nothing)Felt that I was being annoying being a customer.Very disappointed in my experience today.
Atmosphere: 1
Food: 2
Service: 1
Mark Fernandes
This may just be the best subway in Cambridge. I think it's because they are located in the Lowes on Pinebush that they are not as busy as other locations, and therefore, they take the time to make a really good Sub. We've all been at a subway and know that Once there are 2 people in line, we all cringe while they make our sub in a panic... So, I only go here now, the staff are great and most importantly...they are consistently good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Black Forest Ham, Steak & Cheese, Mtn Dew, Footlong Cookie, Stampede Brisket, Lay's Classic, Sunchips Harvest Cheddar, Veggie Delite, Little Italy
Lp Singh
I order it online. App shows it will be ready by 4:55. It's 20 minutes more than the given time and the order is still not ready. Instead of making the online orders ready, they are giving priority to the walkin customers. Instead of ordering online, I should have walked in. That would have saved my time. Poor customer service.
Atmosphere: 1
Food: 2
Service: 1
Parmpreet Singh
Date: 29th Feb. Time: Around 6:30PMWorst subway sandwich I ever had. Ordered 2 footlongs online and there were no sauces in it. It was all dry and quantity of veggies was very less. Also the only person working over there had a lot of attitude. Poor Customer Service
Matt Denney
Got a footlong and a salad today. The salad portion was absolutely pathetic and indicative of the typical shrinkflation we are seeing everywhere.Disgusting that this was $11. Love the tip options too, yeah right.Never coming back to this location. Should have stuck with Firehouse or Quiznos.
Atmosphere: 1
Food: 1
Service: 1
Nipun Chaudhary
I ordered a wrap and a rice bowl, I paid full money.But the rice bowl is not even half full, but I didnt pay half?This is crazy, doing this on a Sunday morning. The wrap wasn’t great either.
Atmosphere: 3
Food: 2
Service: 1
Sammy
This place serves the best subway sandwiches, prepared with meticulous care. Their staff demonstrates a strong commitment to excellence, ensuring each ingredient is placed with precision. The result is a delectable, well-crafted sandwich that consistently satisfies. It's a testament to their dedication to quality and customer satisfaction.
Atmosphere: 5
Food: 5
Service: 5
Dino
Great service at this location. Staff is always friendly. Subs are fresh and location is very
Atmosphere: 5
Food: 5
Service: 5
Urvi Patel
This is the best subway I have ever visited. The employee was cute and happy and very polite and helpful. He greeted us with smiley face. Bread was super fresh and perfectly backed. Veggies were finely chopped. I would love to visit this subway again and again.
Rob qwertyuipp
Geat friendly staff!No more sub of the day anymore!I guess it is cost cutting measures!Can thank the federal liberal /ndp marriage for sky high inflation on everything!!!
Be prepared to keep asking for more toppings. One slice of green pepper doesn't consist of a serving.Save your money and go to the jamieson location. These guys don't care about quality .
R W
Not very clean, decided not to dine here
rakesh yadav
I ordered a meatball footlong, first there was no no meatballs I had to wait for extra 5 minutes to get it done. I was having my sub, I was done almost half of my six inch then I noticed something was crawling on my food when I zoomed it I noticed there was a small insect that was crawling over my food. I took a video then I called the artist to show her she has seen it now and she said yes we have few of them at the counter station where the microwave oven is I was like wth!! She was not giving me a solution I asked her what now then she said she will need to call her manager after 10minutes of waiting she said I have eaten six inch so she will give me a new six inch I was like wtf! then I spoke to the Manager his name is 'Chirag' for which he said the same thing. I have literally garbage my food paid $almost $10 waited more than 30 minutes to get this kind of service??? what is wrong with Subway? giving customers food with the insects?? I have taken a video of it if you need please get back to me and I will send it you. what kind of manager he is?? is this the way you treat customers at subway? is this the way you train your managers? he was not even apologised to me. maybe this kind of poor service is the reason of the downfall for Subway. In my life I will never ever visit Subway again not because of the insect I understand that but because of the Manager and the service I received from the Subway. thanks
Brijesh Gelani
This is the best place to buy a subway.I tried lots of subway in cambridge but their service is bad. Here in this subway they are serving well and fresh.
happy khosa
Good customer service by Harman.She is so cooperative.Highly recommended this placeThanks again Harman
Before I went into the store to pick up my online order. It was marked as completed but they had yet to start it. No one said a word to me and when they made the sub (incorrectly, literally worst sub i've had in 15 years at subway, they just asked my name which I provided and then that's it. No indication that the food is ready, sorry for being late...nothing)Felt that I was being annoying being a customer.Very disappointed in my experience today.
Atmosphere: 1
Food: 2
Service: 1
This may just be the best subway in Cambridge. I think it's because they are located in the Lowes on Pinebush that they are not as busy as other locations, and therefore, they take the time to make a really good Sub. We've all been at a subway and know that Once there are 2 people in line, we all cringe while they make our sub in a panic... So, I only go here now, the staff are great and most importantly...they are consistently good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Black Forest Ham, Steak & Cheese, Mtn Dew, Footlong Cookie, Stampede Brisket, Lay's Classic, Sunchips Harvest Cheddar, Veggie Delite, Little Italy
I order it online. App shows it will be ready by 4:55. It's 20 minutes more than the given time and the order is still not ready. Instead of making the online orders ready, they are giving priority to the walkin customers. Instead of ordering online, I should have walked in. That would have saved my time. Poor customer service.
Atmosphere: 1
Food: 2
Service: 1
Date: 29th Feb. Time: Around 6:30PMWorst subway sandwich I ever had. Ordered 2 footlongs online and there were no sauces in it. It was all dry and quantity of veggies was very less. Also the only person working over there had a lot of attitude. Poor Customer Service
Got a footlong and a salad today. The salad portion was absolutely pathetic and indicative of the typical shrinkflation we are seeing everywhere.Disgusting that this was $11. Love the tip options too, yeah right.Never coming back to this location. Should have stuck with Firehouse or Quiznos.
Atmosphere: 1
Food: 1
Service: 1
I ordered a wrap and a rice bowl, I paid full money.But the rice bowl is not even half full, but I didnt pay half?This is crazy, doing this on a Sunday morning. The wrap wasn’t great either.
Atmosphere: 3
Food: 2
Service: 1
This place serves the best subway sandwiches, prepared with meticulous care. Their staff demonstrates a strong commitment to excellence, ensuring each ingredient is placed with precision. The result is a delectable, well-crafted sandwich that consistently satisfies. It's a testament to their dedication to quality and customer satisfaction.
Atmosphere: 5
Food: 5
Service: 5
Great service at this location. Staff is always friendly. Subs are fresh and location is very
Atmosphere: 5
Food: 5
Service: 5
This is the best subway I have ever visited. The employee was cute and happy and very polite and helpful. He greeted us with smiley face. Bread was super fresh and perfectly backed. Veggies were finely chopped. I would love to visit this subway again and again.
Geat friendly staff!No more sub of the day anymore!I guess it is cost cutting measures!Can thank the federal liberal /ndp marriage for sky high inflation on everything!!!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Be prepared to keep asking for more toppings. One slice of green pepper doesn't consist of a serving.Save your money and go to the jamieson location. These guys don't care about quality .
Not very clean, decided not to dine here
I ordered a meatball footlong, first there was no no meatballs I had to wait for extra 5 minutes to get it done. I was having my sub, I was done almost half of my six inch then I noticed something was crawling on my food when I zoomed it I noticed there was a small insect that was crawling over my food. I took a video then I called the artist to show her she has seen it now and she said yes we have few of them at the counter station where the microwave oven is I was like wth!! She was not giving me a solution I asked her what now then she said she will need to call her manager after 10minutes of waiting she said I have eaten six inch so she will give me a new six inch I was like wtf! then I spoke to the Manager his name is 'Chirag' for which he said the same thing. I have literally garbage my food paid $almost $10 waited more than 30 minutes to get this kind of service??? what is wrong with Subway? giving customers food with the insects?? I have taken a video of it if you need please get back to me and I will send it you. what kind of manager he is?? is this the way you treat customers at subway? is this the way you train your managers? he was not even apologised to me. maybe this kind of poor service is the reason of the downfall for Subway. In my life I will never ever visit Subway again not because of the insect I understand that but because of the Manager and the service I received from the Subway. thanks
This is the best place to buy a subway.I tried lots of subway in cambridge but their service is bad. Here in this subway they are serving well and fresh.
Good customer service by Harman.She is so cooperative.Highly recommended this placeThanks again Harman